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A Classification Scheme for Outcome Indicators
Authors:Bonnie Mowinski Jennings  RN  DNSc  FAAN    Nancy Staggers  RN  PhD    Laura Ruse Brosch  RN  PhD  
Institution:Alpha Eta;, Colonel, U.S. Army Nurse Corps, Special Assistant to the Army Surgeon General, Falls Church, VA;Pi, Associate Professor for Clinical Informatics, College of Nursing, University of Utah, Salt Lake City, UT;Pi, Lieutenant Colonel, U.S. Army Nurse Corps, Department of Nursing, Madigan Army Medical Center, Tacoma, WA. The views expressed herein are those of the authors and do not necessarily reflect the views of the Department of Defense, the Department of the Army, or the Army Medical Department.
Abstract:To provide a framework for classifying outcome indicators for a more comprehensive view of outcomes and quality.

Methods:


Review of outcomes literature published since 1974 from medicine, nursing, and health services research to identify indicators. Outcome indicators were clustered inductively.

Findings:


Three groups of outcome indicators were identified: patient-focused, provider-focused, and organization-focused. Although investigators tend to focus on a select few outcome indicators, such as patient satisfaction, quality of life, and mortality, many indicators exist to measure outcomes.

Conclusions:


Selecting and integrating a wide array of outcome indicators from the various categories will provide a more balanced view of health care delivery as compared with focusing on a few common indicators or only one category.
Keywords:outcome indicators  outcome classification  outcome evaluation  outcome assessment
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