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The Role of Consumers in Health Care Decision Making
Institution:1. Department of Psychiatry and Forensic Medicine, Autonomous University of Barcelona, Barcelona, Spain;2. Department of Psychiatry, Hospital Álvaro Cunqueiro, SERGAS, Vigo, Spain;3. Translational Neuroscience Research Group, Galicia Sur Health Research Institute (IIS-Galicia Sur), SERGAS-UVIGO, CIBERSAM, Vigo, Spain;4. Canary Islands Health Research Institute Foundation (FIISC);5. Network for Research on Chronicity, Primary Care, and Health Promotion (RICAPPS) Spain;6. Department of Psychiatry, Addiction and Dual Diagnosis Section, Hospital Universitari Vall d''Hebron, Barcelona, Spain;7. Psychiatry Group, Mental Health and Addiction, Vall d''Hebron Research Institute (VHIR), Barcelona, Spain;8. Biomedical Network Research Centre on Mental Health (CIBERSAM), Madrid, Spain
Abstract:This paper focuses on the results of a survey of chief executive officers and consumer board members of Ontario hospitals and community health centres regarding the role of consumers in health care decision making. The opinions of both the chief executive officer and consumer board member respondents were elicited regarding the value of consumer input in decision making for the organizations studied. Results indicate that consumer board members feel that their input into organizational decision making is valued, chief executive officers value the input of consumers, and consumer involvement in decision making is increasing. More women are now involved on boards of the organizations studied, but visible minority representation remains low on hospital boards. Consumer board members feel that their decision making is influenced by providers on the board.
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