| 银行职员职业倦怠状况及与压力水平的关系 |
| |
| 引用本文： | 蒋奖,许燕,张西超.银行职员职业倦怠状况及与压力水平的关系[J].中国临床心理学杂志,2004,12(2):178-180. |
| |
| 作者姓名： | 蒋奖 许燕 张西超 |
| |
| 作者单位： | 北京师范大学心理学院,北京,100875 |
| |
| 摘 要： | 目的 :探讨银行员工的职业倦怠状况及与压力水平的关系。方法 :采用Maslach倦怠量表 (MBI-GS)和职业压力指标问卷 (OSI- 2 )中的压力源分量表对 135名银行员工进行调查。结果 :( 1)性别、年龄、受教育程度和婚姻状况对职业倦怠没有显著影响 ;行政级别影响员工的职业倦怠。 ( 2 )工作负荷对情绪衰竭具有正向预测作用 ;角色模糊、人际关系对玩世不恭具有正向预测作用 ;角色模糊、角色冲突对职业效能具有正向预测作用 ,日常烦扰、管理角色对职业效能具有负向预测作用。结论 :不同来源的压力源对职业倦怠的三个维度具有不同的预测作用
|
| 关 键 词： | 职业倦怠 情绪衰竭 玩世不恭 职业效能 |
| 文章编号： | 1005-3611(2004)02-0178-03 |
| 修稿时间： | 2003年9月18日 |
Job Burnout and the Degree of Related Stress Among Bank Employees |
| |
| JIANG Jiang,XU Yan,ZHANG Xi-chao School of Psychology,Beijing Normal University,Beijing ,China.Job Burnout and the Degree of Related Stress Among Bank Employees[J].Chinese Journal of Clinical Psychology,2004,12(2):178-180. |
| |
| Authors: | JIANG Jiang XU Yan ZHANG Xi-chao School of Psychology Beijing Normal University Beijing China |
| |
| Institution: | JIANG Jiang,XU Yan,ZHANG Xi-chao School of Psychology,Beijing Normal University,Beijing 100875,China |
| |
| Abstract: | Objective:To explore job burnout and the degree of related stress among bank employees.Methods:MBI-GS and resources of stress subscale of OSI-2 were administered to 135 bank employees.Results:(1)Gender,age,education and marital status had no significant effect on the score of burnout;administration rank had effect on employees' job burnout.(2)Workload positively predicted emotional exhaustion;role ambiguity and interpersonal relationship positively predicted cynicism;role ambiguity and role conflict positively predicted professional efficacy,hassles and managerial role negatively predicted professional efficacy.Conclusion:Different resources of stress predict different dimensions of job burnout. |
| |
| Keywords: | Job burnout Emotional exhaustion Cynicism Professional efficacy |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ |
|
