人格、工作家庭冲突与护士情绪工作的相关性研究

目的:探讨人格、工作家庭冲突与护士情绪工作之间的关系.方法:对医院临床一线护士217名进行问卷调查.根据Burger(2000)等人编制的大五人格量表、Kopelman, Greenhaus与Connolly1983年编制的工作家庭冲突量表和情绪工作量表,采用SPSS15.0以及AMOS5.0对收集的数据进行分析.将以上分析数据运用分层回归的方法来分析它们之间的关系.然后将相关分析结果进行检验.结果:外倾性、神经质和责任心分别与情绪工作显著正相关(r=0.143,P<0.05)、(r=0.196,P<0.01)、(r=0.154,P<0.05);宜人性与工作家庭冲突正相关不显著(r=0.097),神经质与工作家庭冲突显著负相关(r=-0.198,P<0.01);责任心与工作家庭冲突显著正相关(r=0.166,P<0.05).神经质、责任心分别和工作家庭冲突交互作用效应显著(β=-0.088,P<0.01;ΔR2=0.005)、(β=-0.075,P<0.05;ΔR2=0.020),工作家庭冲突分别在神经质、责任心和情绪工作两者关系中起缓冲作用.结论:人格中的不同维度可以较好地预测护士情绪工作水平以及情绪工作策略的选择;护士情绪工作受工作家庭冲突的影响,要提高护士的情绪工作,必须将工作家庭冲突的消极影响降到最低.本研究结果对促进护士的心理健康具有理论与实践的指导意义.

Research on the relationship between personality, work-family conflict and mood status of nurses during work

Objective:To study the relationship between personality,work-family conflict and mood status of nurses during work.Methods:Questionnaire survey was conducted to 217 nurses at the forefront of clinical work in the hospital and the collected data were analyzed by SPSS15.0 and AMOS5.0 according to Burger (2000) Personality Inventory scale,Kopelman,Greenhaus and Connolly work-family conflict scale compiled in 1983 and the emotional labor scale.The relationship between them was further analyzed by using hierarch...