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对医院贯彻以人为本管理理念的现状分析与评价
引用本文:郑大喜.对医院贯彻以人为本管理理念的现状分析与评价[J].中国卫生政策研究,2009,2(8):28-31.
作者姓名:郑大喜
作者单位:华中科技大学同济医学院附属同济医院,湖北武汉,430030
摘    要:目的:理清和认识医院管理的人文内涵与特征。结果:医疗市场经济的利益导向在医疗领域的扭曲体现,产生了医院管理伦理失范和人文关怀的缺失。结论:医院管理的内在本质特征在于其人文性、以人为本,也即对内管理以员工为本,以尊重医院员工为根本,以关爱医院员工为重心,对外服务以患者为本,医院管理以患者为中心,医者行医以患者为中心。

关 键 词:医院  市场运作  利益冲突  医患关系  以人为本
收稿时间:6/8/2009 12:00:00 AM
修稿时间:2009/7/14 0:00:00

Analysis and assessment on the current situation of implementing person oriented management concept in hospital
ZHENG Da-xi.Analysis and assessment on the current situation of implementing person oriented management concept in hospital[J].Chinese Journal of Health Policy,2009,2(8):28-31.
Authors:ZHENG Da-xi
Institution:Tongji Hospital, Tongji Medical College, Huazhong University of Science and Technology
Abstract:Objectives: aims to clarify and understand the humanistic connotation and characteristics. Results: The medical treatment is distorted by the profit-oriented medical market economy, which leads the miss of hospital management ethics and the lack of humanism care. Conclusions : Hospital is a place where humanistic care most needed for human beings. The internal characteristics of hospital management is humanism, which means human orientation, namely, being employee-oriented in terms of internal management, and patient-oriented in terms of external services.
Keywords:Hospital  Market operation  Interest conflict  Doctor-patient relationship  Human orientation
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