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浙江省社区卫生服务机构绩效状况调查
引用本文:魏晋才,孔瑜瑜,詹子立.浙江省社区卫生服务机构绩效状况调查[J].中国卫生质量管理,2011,18(5):101-103.
作者姓名:魏晋才  孔瑜瑜  詹子立
作者单位:1. 温州医学院医院管理研究所 浙江温州325035
2. 温州医学院高教研究所 浙江温州325035
3. 温州医学院附属第二医院 浙江温州325000
基金项目:温州市科技局2009年第-期科技计划项目,浙江省社科联2009年“惠民政策绩效评价”重点研究课题
摘    要:居民满意度是评价社区卫生服务质量的唯一标准,是考核社区卫生服务工作绩效的重要指标。结合国内外有关医疗卫生服务满意度研究文献,在对浙江省583名城乡社区居民进行社区卫生服务满意度调查的基础上,深入分析影响居民满意度的因素,并针对社区卫生服务机构及其管理体制和机制方面存在的问题提出建议。

关 键 词:社区卫生  服务绩效  影响因素

Investigation of Performance of Community Health Services in Zhejiang Province
WEI Jincai,KONG Yuyu,ZHAN Zili.Investigation of Performance of Community Health Services in Zhejiang Province[J].Chinese Health Quality Management,2011,18(5):101-103.
Authors:WEI Jincai  KONG Yuyu  ZHAN Zili
Institution:WEI Jincai,KONG Yuyu,ZHAN Zili.Institute of Management,Wenzhou Medical College Hospital,Wenzhou,Zhejiang,325035,China
Abstract:Community health service,which had been promoted by World Health Organization,is the main measure of Health for All.It is the kind of basic health services which was based on people's health,for the purpose of community-oriented,family units,individual-centered and demand-oriented.Evaluation of resident satisfaction is the only community health service quality standards;it is also an important indicator of assessment to community health services.Based on satisfaction survey of 583 residents to the community...
Keywords:Community Health  Services Performance  Affected Factors  
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