| 病人满意度在卫生服务质量评价中的应用 |
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| 引用本文： | 张治国,李小莲,肖黎,冯占春,张亮. 病人满意度在卫生服务质量评价中的应用[J]. 卫生软科学, 2005, 19(1): 8-9 |
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| 作者姓名： | 张治国 李小莲 肖黎 冯占春 张亮 |
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| 作者单位： | 华中科技大学同济医学院医药卫生管理学院,湖北,武汉,430030 |
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| 摘 要： | 对卫生服务质量评价中使用非常多的一个指标—病人满意度进行了探讨,并将它与反应性做了对比分析。
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| 关 键 词： | 卫生服务质量 病人满意度 反应性 |
| 文章编号： | 1003-2800(2005)01-0008-02 |
| 修稿时间： | 2004-09-20 |
Application of the patients'''' satisfaction degree in quality assessment of health service |
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| ZHANG Zhi-guo,LI Xiao-lian,XIAO li,FENG Zhan-chun,ZHANG Liang. Application of the patients'''' satisfaction degree in quality assessment of health service[J]. Soft Science of Health, 2005, 19(1): 8-9 |
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| Authors: | ZHANG Zhi-guo LI Xiao-lian XIAO li FENG Zhan-chun ZHANG Liang |
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| Abstract: | Probing into a target used frequently in the quality assessment of health service, which being the patients satisfaction degree, and making the comparision between the degree of satisfaction and the response. |
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| Keywords: | quality of health service degree of satisfaction response |
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