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护士团队沟通满意感对护理质量影响的研究
引用本文:罗帼英,谌永毅,汤新辉,姜定湘. 护士团队沟通满意感对护理质量影响的研究[J]. 中国保健, 2010, 0(11): 12-14
作者姓名:罗帼英  谌永毅  汤新辉  姜定湘
作者单位:[1]湖南省肿瘤医院,湖南长沙410006 [2]湖南省儿童医院,湖南长沙410012
摘    要:目的研究护士团队沟通满意感对科室护理质量的影响。方法收集2006年1月-2008年1月,2008年2月至2010年2月两所医院11个科室护理质量检查表各275份,应用SPSS13.0软件Kruskal-Wallis H test法(成组设计多个样本比较秩和检验)、卡方检验进行统计学分析处理。结果两阶段的护士一般情况没有显著性差异,而两阶段护理质量的各个方面存在显著性差异。结论护士团队沟通满意感的获得能促进护理工作质量的提高。

关 键 词:护士团队  沟通  满意感  护理质量

The research of the impact of team communication satisfaction of nurses on the quality of care
Affiliation:Luo Guoying, Chen Yongyi, Tang xinhui, Jiang dinxiang(1 Hunan tumor hospital, Changsha Hunan 410006; 2 Hunan children's hospital, Changsha Hunan 410012)
Abstract:Objective Research the impact of team communication satisfaction of nurses on the quality of care in departments. Methods Collected 275 inspection tables about the quality of care from 11 departments in two hospitals from January 2006 to January 2008, and also from February 2008 to February 2010. The data was analyzed with SFSS13.0 software package for non-parametric analysis and Chi-square test. Results There was no significant difference in the basic informations of the nurses in the two periods, but there existed significant difference in the quality of care in the two periods. Conclusion The acquisition of team communication satisfaction of nurses can improve the quality of nursing work.
Keywords:The team of nurses  Communication  Satisfaction  The quality of care
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