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在职护士进行系列人文素质培训实践与评价
引用本文:常宗霞,杨桂华,袁玮. 在职护士进行系列人文素质培训实践与评价[J]. 国际护理学杂志, 2011, 30(8). DOI: 10.3760/cma.j.issn.1673-4351.2011.08.046
作者姓名:常宗霞  杨桂华  袁玮
作者单位:山东省聊城市人民医院护理部,252000
摘    要:目的 提高护理人员的人文素质.方法 通过举办护理人员读书报告会、定制教材<护士人文修养>及观看录像等方式培训我院护理人员.结果 绝大部分人对读书报告会的举办持同意的观点,患者满意度由93.1%提升至97.2%.结论 提升人文素养有利于提高护理服务品质,有利于提高患者满意度.

关 键 词:人文素质  护士  培训

Practice and evaluation of humanistic quality training for clinical nurses
CHANG Zong-xia,YANG Gui-hua,YUAN Wei. Practice and evaluation of humanistic quality training for clinical nurses[J]. international journal of nursing, 2011, 30(8). DOI: 10.3760/cma.j.issn.1673-4351.2011.08.046
Authors:CHANG Zong-xia  YANG Gui-hua  YUAN Wei
Abstract:Objective To improve the humanistic quality of nursing staff.Methods Hospital nurses were trained by holding book reports,customizing textbook and watching video.Results Most of people agreed with holding book report,patient satisfaction increased from 93.1% to 97.2%.Conclusions Humanistic quality training can improve the quality of nursing services and patients'satisfaction.
Keywords:Humanistic quality  Nurse  Training
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