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What Family Support Specialists Do: Examining Service Delivery
Authors:Jennifer P Wisdom  R Eric Lewandowski  Michele Pollock  Mary Acri  Priscilla Shorter  S Serene Olin  Kelsey Armusewicz  Sarah Horwitz  Kimberly E Hoagwood
Institution:1. The George Washington University, 2121 Eye St NW Suite 601, Washington, DC, 20052, USA
2. Department of Child and Adolescent Psychiatry, IDEAS Center, New York University Child Study Center, New York University School of Medicine, One Park Avenue, 7th Fl., New York, NY, 10016, USA
3. New York State Office of Mental Health, 44 Holland Ave, Albany, NY, USA
Abstract:This study describes services provided by family support specialists (FSS), peer advocates in programs for children with serious psychiatric conditions, to delineate differences between recommended components of FSS services and services actually provided. An analysis of qualitative interview and observational data and quantitative survey data from 63 staff at 21 mental health programs in New York identified that FSS and other staff have generally similar ideas about FSS services, and that these perceptions of activities are generally congruent with what FSS actually did. Implications of findings are discussed in the context of developing competencies and quality indicators for FSS.
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