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医患关系、组织承诺对医院核心人才离职意愿的影响:广东地区三甲医院的实证研究
引用本文:徐学虎,;张脐伟,;赖永洪,;刘俊荣,;陈伟民,;魏东海.医患关系、组织承诺对医院核心人才离职意愿的影响:广东地区三甲医院的实证研究[J].中国医院,2014(9):22-24.
作者姓名:徐学虎  ;张脐伟  ;赖永洪  ;刘俊荣  ;陈伟民  ;魏东海
作者单位:[1]广州医科大学附属第三医院,广州市荔湾区多宝路63号510150; [2]广州医科大学,广州市东风西路195号510182
基金项目:广东省医学科研基金立项资助项目(A2013140)
摘    要:目的:通过研究医院核心人才对目前医疗环境中医患关系和组织承诺的认知情况,探索医患关系、组织承诺对医院核心人才离职意愿的影响。方法:通过实证调查分析,构建SEM模型,运用实证数据检验模型的匹配拟合度。结果与结论:医患关系对医院核心人才产生离职意愿的影响力不大,医患关系与组织承诺呈正相关性,而组织承诺与离职意愿的关系表现为负相关。医学核心人才的人口学统计因素中,性别因素群组的统计不显著;学历群组的统计有显著性,表现为越高学历的组织承诺负荷越低;有行政职务的比无行政职务的医院核心人才在组织承诺与离职意愿的负荷力影响较低。

关 键 词:医院核心人才  医患关系  组织承诺  离职意愿

Discussion on influence of doctor-patient relationship and organizational Commitment to the turnover intention of core human resources - Empirical study in tertiary hospital in Guangdong Province
Institution:XU Xuehu, ZHANG Qiwei, LAI Yonghong, LIU Junrong, CHEN Weimin, WEI Donghai (Atfiliated the 3rd Hospital of Guangzhou Medical University, No.63, Duobao Road, Liwan District, Guangzhou, 510150, Guangdong Province, PRC)
Abstract:To explore the influence of doctor-patient relationship and organizational Commitment to the turnover intention of core human resources. Methods: Based on the empirical investigation and analysis, SEM model was set to test the fitness of the model by empirical data. Results and Conclusions: We found that doctor-patient relationship is not the primer factor that make doctor go away to another hospital. The doctor-patient relationship was positively correlated with organizational commitment, while organizational commitment and turnover intention relationship showed a negative correlation. Demographic factors on medical statistics core talents, the statistical gender groups was not significant. Statistics of educated groups was significant, the performance of the higher education organization committed to lower loads. The organizational commitment and turnover intention in core doctor who has administrative duties showed a lower load force affect than others.
Keywords:hospital core human resources  doctor-patient relationship  organizational commitment  turnover intention
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