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药房排队模式优化算法的分析与实践
引用本文:陈学军,李建宏,徐苗霜,刘丹. 药房排队模式优化算法的分析与实践[J]. 医疗卫生装备, 2008, 29(2): 51-52
作者姓名:陈学军  李建宏  徐苗霜  刘丹
作者单位:温州医学院附属第二医院,浙江,温州,325027
摘    要:目的:缩短门诊患者取药时间,解决门诊药房排队难题。方法:列举门诊分配取药窗口的多种算法,阐述“循环分配法”和“最少分配法”的优缺点。结果:大型医院在使用药房排队算法中“基于多个收费窗口同时考虑以患者为单位的循环分配方法”和“最少分配法”的可行性。结论:对药房排队患者取药时间起着重要作用。

关 键 词:流程重组  排队  门诊药房  人性化服务
文章编号:1003-8868(2008)02-0051-03
修稿时间:2007-09-05

Analysis and Practice of Optimized Algorithm for Pharmacy Queuing Mode
CHEN Xue-jun,LI Jian-hong,XU Miao-shuang,LIU Dan. Analysis and Practice of Optimized Algorithm for Pharmacy Queuing Mode[J]. Chinese Medical Equipment Journal, 2008, 29(2): 51-52
Authors:CHEN Xue-jun  LI Jian-hong  XU Miao-shuang  LIU Dan
Affiliation:(The Second Hospital Affiliated to Wenzhou Medical College, Wenzhou 325027, Zhejiang Province, China)
Abstract:Objective To shorten the time spent in pharmacy for patients and to solve outpatient pharmacy queuing problem. Methods Algorithms of pharmacy windows distribution were listed to expound the advantages and shortcomings of ‘cyclic distribution method' and ‘minimum distribution method'. Results Cyclic distribution method and minimum distribution method were feasible in large-scale hospital. Conclusion It plays an important role in shortening the time spent in pharmacy for patients.
Keywords:process reorganization  queue  outpatients pharmacy  friendly service
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