| 从医护患心理角度探讨提升医疗设备维修服务质量 |
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| 引用本文： | 郑小溪.从医护患心理角度探讨提升医疗设备维修服务质量[J].医疗卫生装备,2012,33(2):109-110. |
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| 作者姓名： | 郑小溪 |
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| 作者单位： | 广州军区武汉总医院医学工程科,武汉,430070 |
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| 摘 要： | 阐明了医疗设备维修工作面临的新挑战,分析了医护人员、患者及其家属在医疗设备故障后的心理特点,重点从医护人员、患者及其家属的心理状态方面探讨提升医疗设备维修服务质量的几点新思考。
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| 关 键 词： | 医护人员 患者及其家属 心理状态 医疗设备 维修 |
Discussion on Promoting Maintenance Service Quality of Medical Equipments from Medical Care Personnel's ,Patients' and Their Family's Psychology |
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| ZHENG Xiao-xi.Discussion on Promoting Maintenance Service Quality of Medical Equipments from Medical Care Personnel's ,Patients' and Their Family's Psychology[J].Chinese Medical Equipment Journal,2012,33(2):109-110. |
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| Authors: | ZHENG Xiao-xi |
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| Institution: | ZHENG Xiao-xi (Department of Medical Engineering, Wuhan General Hospital of Guangzhou Military Area Command, Wuhan 430070, China) |
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| Abstract: | The new challenges of maintenance service is clarified, the psychological characteristics of medical care personnel,patients and their family when medical equipments broken down is analyzed. New thinking of promoting maintenance service quality from medical care personnel＇s, patients＂ and their family＇s psychology is discussed particularly. |
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| Keywords: | medical care personnel patients and their family psychology medical equipments maintenance |
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