细节管理在医院消毒供应室中的应用效果

目的 探讨医院消毒供应室护理中融入细节管理的工作效果.方法 2012年1月至2013年1月在消毒供应室护理中融入细节管理,随机选取120名医务人员进行研究,分别在护理措施实施前后对其进行问卷调查.比较实施前后医务人员满意度与护理质量.结果 医院消毒供应室护理中融入细节管理后满意度为95.00％,高于实施前的82.50％,差异具有统计学意义（x2=11.41,P＜0.05）.实施后医务人员服务意识、错误防范意识、安全意识评分分别为（93.34±10.46）,（91.57±11.63）,（90.35±10.52）分,分别高于实施前的（81.34±9.62）,（80.03 ±9.38）,（76.63 ±4.37）分,差异均有统计学意义（t值分别为7.31,6.15,6.06;P ＜0.05）.实施后经监测工作合格率为100％,高于实施前的91％,差异有统计学意义（x2=10.31,P＜0.05）.结论 医院消毒供应室护理中融入细节管理工作,可有效提高医院护理质量,提高医务人员满意度.

Application effect of detail management on nursing work in the hospital sterile supply room

Objective To investigate the effect of detail management on nursing work in the hospital sterile supply room.Methods The detail management was used in nursing work in the sterile supply room from January 2012 to January 2013,and 120 medical staff were randomly selected in this study.The questionnaire survey was implemented before and after the implementation of detail management on nursing work,and the changes of medical staff satisfaction and nursing quality were compared before and after the implementation of detail management on nursing work.Results The medical staff satisfaction rate was 95.00％ after the implementation of detail management on nursing work in the hospital sterile supply room,which was higher than 82.50％ of pre-implementation,and the difference was statistically significant （x2 =11.41,P ＜ 0.05）.The scores of service awareness,error prevention awareness and safety awareness in medical staff were （93.34 ±10.46）,（91.57 ± 11.63） and （90.35 ± 10.52） after the implementation of detail management,respectively,which were significantly higher than before the implementation of （81.34 ± 9.62）,（80.03 ± 9.38） and （76.63 ± 4.37）,respectively,and these differences were statistically significant between before and after the implementation of detail management （t =7.31,6.15,6.06,respectively; P ＜ 0.05）.The pass rate of monitoring work after the implementation of detail management was 100％,which was higher than 91％ of preimplementation,and the difference was statistically significance （x2 =10.31,P ＜ 0.05）.Conclusions The application of detail management in nursing work in the hospital sterile supply room can effectively improve the quality of hospital nursing and medical staff satisfaction.