"一科一品"创建活动在精神专科优质护理服务中的应用效果

为了持续推进优质护理服务,加强精神科护理内涵建设,进一步改善患者的就医体验,新乡医学院第二附属医院着力开展优质护理"一科一品"创建活动.各护理单元充分发挥团队优势,根据精神专科特点,强化护理安全管理,创新健康教育及护士培训模式,开展多种形式的人性化护理服务,逐步打造具有本专科特色和优势的品牌项目.通过优质护理服务"一科一品"的创建,不仅提高了护理质量及患者满意度,同时优化了护理工作流程,增强了护理人员的创新意识,保障了护理安全.

The effects of the application of the establishment of"a brand a department"activi-ty to the high-quality nursing service in psychiatric department

The establishment of the "a brand a department" activity was developed by the Second Affiliated Hospital of Xinxiang Medical University in order to push ahead the high-quality nursing service continuously, strengthen nursing-connotation construction of the psychiatric department, and further improve patients' treatment-seeking experience.Each nursing unit brought team advantages into full play and strengthened nursing safety-management according to the characteristics of the psychiatric department and established new ideas of health education and training models for nurses, developed humanized nursing service in various forms, and built the brand item with psychiatric characteristics and advantages gradually. The establishment of "a brand a department" improved the quality of nursing and patients' satisfaction, optimized nursing service flowsheet, strengthend nurses' consciousness of innovation, and guaranteed the nursing safety.