Determining nurse staffing needs: the workload intensity measurement system |
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Authors: | SHU YIN HOI BSc MSc RN NORAFIDA ISMAIL RN LI CHERN ONG RN and JASMINE KANG RN |
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Institution: | Senior Nurse Manager, Department of Nursing Services, Tan Tock Seng Hospital Pte Ltd, Singapore City, Singapore;Senior Staff Nurse, Department of Nursing Services, Tan Tock Seng Hospital Pte Ltd, Singapore City, Singapore;and Nurse Clinician, Department of Nursing Services, Tan Tock Seng Hospital Pte Ltd, Singapore City, Singapore |
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Abstract: | hoi s.y., ismail n., ong l.c. & kang j. (2010) Journal of Nursing Management 18 , 44–53 Determining nurse staffing needs: the workload intensity measurement system Objective To develop a prototype nursing workload intensity measurement system (WIMS). Background Current nurse staffing was determined based on a development. The predetermined nurse-to-patient ratio of a measurement system in the present work environment was deemed essential. Methods The study was conducted in a 1500-bed acute care hospital in Singapore. A questionnaire was designed to identify critical indicators for workload measurement. Nineteen wards were observed over a period of 1 week on day shifts. The WIMS was developed using regression modelling. Results Nursing time required for a low-acuity ward increased from 90.5 to 177.1 hours per day. The WIMS was developed using nursing diagnoses as critical indicators of workload. The model (WIMS) yield R 2 values ranging from 0.615 to 0.736 across the six key disciplines, rendering it a model with relatively good predictive ability of nursing time required. Conclusion In such a rapidly changing work environment, workload measurement systems should be reviewed periodically. The WIMS was developed as a potential methodology for measuring staffing needs. Implication for Nursing Management Workload predictions should de-link patient dependency with acuity status as both do not correlate, as evidenced by this study. |
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Keywords: | nursing workload patient classification system |
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