Telemedicine across borders: A systematic review of factors that hinder or support implementation |
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| Authors: | Vanessa Saliba Helena Legido-Quigley Riina Hallik Ain Aaviksoo Josip Car Martin McKee |
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| Institution: | 1. London School of Hygiene and Tropical Medicine, 15-17 Tavistock Place, London WC1H 9SH, United Kingdom;2. PRAXIS Centre for Policy Studies, Tornimäe 5, Tallinn 10145, Estonia;3. Imperial College London, School of Public Health, Reynolds Building, Charing Cross Campus, St. Dunstan''s Road, London W6 8RP, United Kingdom;1. College of Business, East Carolina University, Greenville, NC 27858, United States;2. Southern University and The ICT University USA, Baton Rouge, LA 70807, United States;3. Bole Sub City, Addis Ababa, Ethiopia;1. Division of Pulmonary, Critical Care, and Occupational Health, Iowa City Veterans Affairs Medical Center, Iowa City, IA;2. Division of General Internal Medicine, Iowa City Veterans Affairs Medical Center, Iowa City, IA;3. Department of Internal Medicine, University of Iowa Carver College of Medicine; the Center for Comprehensive Access and Delivery Research and Evaluation, Iowa City Veterans Affairs Medical Center, Iowa City, IA;4. Minneapolis Veterans Affairs Medical Center, Minneapolis, MN;5. Program on Critical Care Health Policy and Management, Department of Critical Care Medicine, University of Pittsburgh, Pittsburgh, PA;1. Departments of Pathology, University of Pittsburgh Medical Center, Pittsburgh, PA, USA;2. KingMed Diagnostics, Guangzhou, Guangdong, China;1. Department of Radiation Oncology, Mayo Clinic, Jacksonville, FL;2. Division of Plastic Surgery, Mayo Clinic, Jacksonville, FL;3. Center for Connected Care, Mayo Clinic, Jacksonville, FL;4. Division of General Internal Medicine, Mayo Clinic, Jacksonville, FL;5. Division of Biomedical Sciences and Informatics, Mayo Clinic, Jacksonville, FL;6. Division of Pulmonary and Critical Care Medicine, Mayo Clinic, Jacksonville, FL;7. Administrative Operations, Mayo Clinic, Jacksonville, FL;1. EA 1905, laboratory of production engineering (LGP), ENIT-INPT university of Toulouse, 47, avenue d’Azereix, BP 1629, 65016 Tarbes cedex, France;2. Center for food and taste sciences (CSGA), UMR 6265 CNRS, UMR 1324 INRA, university of Burgundy, 9E, boulevard Jeanne-d’Arc, 21000 Dijon, France |
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| Abstract: | PurposeInnovative technologies to deliver health care across borders have attracted both evangelists and sceptics. Our aim was to systematically identify factors that hinder or support implementation of cross-border telemedicine services worldwide in the last two decades.MethodsTwo reviewers independently searched ten databases including MEDLINE and EMBASE, in June 2011 including citations from 1990 onwards when at least an abstract was available in English. We also searched ELDIS and INTUTE databases and Internet search engines to identify grey literature. We included studies which (a) described the use of telemedicine to deliver cross-border healthcare and, or (b) described the factors that hinder or support implementation of cross-border telemedicine services. All study designs were included. Two reviewers independently assessed titles and abstracts of articles identified. Papers were allocated to one of four reviewers who extracted relevant data and validated it. We took a qualitative approach to the analysis, conducting a narrative synthesis of the evidence.Results6026 records were identified of which 5806 were excluded following screening of titles and abstracts. We assessed 227 full text articles, excluding 133 because they were fatally flawed or did not meet the inclusion criteria, producing a final sample of 94. They involved 76 countries worldwide, most involving collaborations between high and low or middle income countries. Most described services delivering a combination of types of telemedicine but specialties most represented were telepathology, telesurgery, Emergency and trauma telemedicine and teleradiology. Most link health professionals, with only a few linking professionals directly to patients. A main driver for the development of cross-border telemedicine is the need to improve access to specialist services in low and middle income countries and in underserved rural areas in high income countries. Factors that hinder or support implementation clustered into four main themes: (1) legal factors; (2) sustainability factors; (3) cultural factors; and (4) contextual factors.ConclusionsNational telemedicine programmes may build infrastructure and change mindsets, laying the foundations for successful engagement in cross-border services. Regional networks can also help with sharing of expertise and innovative ways of overcoming barriers to the implementation of services. Strong team leadership, training, flexible and locally responsive services delivered at low cost, using simple technologies, and within a clear legal and regulatory framework, are all important factors for the successful implementation of cross-border telemedicine services. |
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