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城镇职工医保参保者满意度的因子分析
引用本文:赵光,林振平,陆向前,李放.城镇职工医保参保者满意度的因子分析[J].中国初级卫生保健,2011,25(7):12-14.
作者姓名:赵光  林振平  陆向前  李放
作者单位:1. 南京农业大学公共管理学院,南京,210095
2. 南京医科大学医政学院,南京,210029
3. 沭阳县城镇职工医疗保险处,江苏沭阳,223600
摘    要:目的调查了解城镇职工基本医疗保险参保者满意度情况,为提高参保者的满意度提出建议。方法采用问卷收集参保职工的满意度资料,运用因子分析法进行分析。结果参保者对职工医保基本满意;定点医疗机构的服务和医疗保险的支付政策是影响满意度的主要因素;参保者对个人缴费政策最不满意。结论医疗保险部门应科学制定医保支付政策,并及时调整,严格要求定点医疗机构进一步规范服务行为和控制医疗费用的快速上涨。

关 键 词:城镇职工基本医疗保险  满意度  因子分析

Factor Analysis of Satisfactory Degree on Staff's Basic Medical Insurance for the Participants
ZHAO Guang,LIN Zhen-ping,LU Xiang-qian,et al..Factor Analysis of Satisfactory Degree on Staff's Basic Medical Insurance for the Participants[J].Chinese Primary Health Care,2011,25(7):12-14.
Authors:ZHAO Guang  LIN Zhen-ping  LU Xiang-qian  
Institution:ZHAO Guang,LIN Zhen-ping,LU Xiang-qian,et al.College of Public Administration,Nanjing Agricultural University,Nanjing,210095,China
Abstract:OBJECTIVE This paper found out the general evaluation of the institution from satisfactory degree of the participant,put forward improving recommendations in satisfactory degree for the participants.METHODS We use questionnaire and factor analysis methods to analyze the data.RESULTS The evaluation of the pay policies of participant is low,this degree belongs to the basic satisfaction.The main factor is the satisfactory degree on the designated medical institution and local policy.The most dissatisfied term ...
Keywords:staff's basic medical insurance  satisfactory degree  factor analysis  
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