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Boosting morale and improving performance in the nursing setting
Authors:Stapleton Peta  Henderson Amanda  Creedy Debra K  Cooke Marie  Patterson Elizabeth  Alexander Heather  Haywood Alison  Dalton Megan
Institution:School of Nursing, Griffith University, Australia.
Abstract:AIM AND BACKGROUND: While the importance of morale is well researched in the nursing literature, strategies and interventions are not so prolific. The complexities of interpersonal relationships within the clinical domain, and the critical issues faced by nurses on a daily basis, indicate that morale, job satisfaction and motivation are essential components in improving workplace efficiency, output and communication amongst staff. Drawing on educational, organizational and psychological literature, this paper argues that the ability to inspire morale in staff is a fundamental indicator of sound leadership and managerial characteristics. EVALUATION AND KEY ISSUES: Four practical concepts that could be implemented in the clinical setting are proposed. These include: role preparation for managers, understanding internal and external motivation, fostering internal motivation in nursing staff, and the importance of attitude when investing in relationships.
Keywords:hospital  leadership  morale  nurse manager  ward culture
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