ICU患者家属不同阶段需求及满足程度的调查

目的了解ICU患者家属不同阶段的需求状况及满足程度。方法选取符合入选标准的27名ICU患者家属，分别在患者入住24h内及72h后采用急危重患者家属需求量表及需求满足程度量表进行调查。结果在家属需求中，病情保证为家属最重要的需求，24h内与72h后比较差异无统计学意义；而获得支持及自身舒适方面72h后明显高于24h内，差异有统计学意义（P〈0．01）；72h后需求满足程度高于24h内，在获取信息方面明显高于24h内，差异有统计学意义（P〈0．01）。结论不同阶段患者家属的需求及满足程度不同，ICU医护人员应充分重视患者家属的各种需求，提升其满足程度。

Investigation on needs and its satisfaction degrees of ICU patients' family members at the different stages

Objective To investigate the needs and its satisfaction degrees of the family members of ICU patients at the different stages. Methods 27 patients' family members who were complied to the selected standard were investigated by the Critical Care Family Needs Inventory (CCFNI) and the Needs Met Inventory (MNI) within 24 hours and after 72 hours separately after the patients were admitted in the ICU. Results The subscale of assurance of the patients was the important one of patients' family members' needs, so there was no statistical significance between the condition within 24 h and the condition after 72 h (P > 0.05). The conditions of support acquisition and comfort after 72 h were obviously higher than the conditions within 24 h, so the difference had statistical meaning (P < 0. 01). The degrees of satisfaction after 72 h was higher than that within 24 h. Sufficiency in information after 72 h was obviously higher than that within 24 h, showing a statisticeal meaning (P <0.01). Conclusions The needs and its satisfaction degrees of ICU patients' family members at the different stages are different. The ICU medical staff should pay full attention to all kinds of patients' needs, thereby increasing their satisfaction degrees.