Abstract: | In today's health care environment, the focus has shifted to quality in every aspect of patient care, with this emphasis coming from patients, employers, insurance companies, and regulatory and accreditation agencies. Developing a performance improvement (PI) program to document quality of care can promote a safe environment and improve patient outcomes. There are helpful resources such as the Web, books, magazines, and continuing education resources that can provide structure and guide in the development of the PI program. |