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危机管理十大禁忌--兼评"SARS危机"中的一些应对措施
引用本文:魏加宁.危机管理十大禁忌--兼评"SARS危机"中的一些应对措施[J].中国医院,2003,7(9):13-16.
作者姓名:魏加宁
作者单位:国务院发展研究中心宏观经济研究部
摘    要:结合抗击SARS中所采取的一些应对措施,论述了实施危机管理时应注意的禁忌事项:忌缺乏预见性,没有危机意识;忌分不清是危机,还是机遇;忌信息渠道不畅,报喜不报忧;忌惯性思维,缺乏应变能力;忌三心二意,不分轻重缓急;忌决策不果断;举棋不定;忌措施不坚决,拖泥带水;忌做表面文章,措施不到位;忌言而无信,不能以诚相待;忌盲目乐观,好了伤疤忘了疼。

关 键 词:危机管理  SARS  宏观管理
修稿时间:2003年6月25日

10 major taboos for crisis management--Also a comment on some measures to respond SARS in "SARS crisis"
WEI Jianing Development Research Center of the State Council, Chaoneida Street,Dongcheng District,Beijing City,.PRC..10 major taboos for crisis management--Also a comment on some measures to respond SARS in "SARS crisis"[J].Chinese Hospitals,2003,7(9):13-16.
Authors:WEI Jianing Development Research Center of the State Council  Chaoneida Street  Dongcheng District  Beijing City  PRC
Institution:WEI Jianing Development Research Center of the State Council,225 Chaoneida Street,Dongcheng District,Beijing City,100010.PRC.
Abstract:Based on some measures to respond SARS in fighting SARS, the article discusses the taboos in implementing crisis management; without farsightedness and crisis sense; one can not distinguish crisis from opportunity; information channel is not smooth, reporting the good news but not the bad; inertial thinking and without contingency ability; being of two minds, one can not do things according to importance and urgency; making decision not resolutely, hesitating about what move to make; the measures are not absolute and being messy; showing and formalism, measures are not actually implemented; failing to keep faith and not being honest with; being unre-alistically optimistic, forgetting the bitter past released from one's suffering.
Keywords:Crisis management  SARS  macro-management  
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