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手术室满意度调查对护理工作的促进作用
引用本文:蒲琴,胡玲. 手术室满意度调查对护理工作的促进作用[J]. 中国民康医学, 2012, 24(17): 2164-2165
作者姓名:蒲琴  胡玲
作者单位:四川省达县人民医院手术室,四川,达县,635000
摘    要:目的:通过对手术室护理工作满意度调查,探讨新时期手术室护理管理的方法,提高手术室护理工作质量,确保护理安全.方法:采用自制式调查问卷的方式获取相关信息,通过调查问卷信息反馈,指导手术室护理工作的改进.结果:通过信息反馈分析讨论,提出了有效的改进措施,大大提高了护理质量.结论:能及时了解手术医生对护理工作的满意程度,客观反映手术室护理质量,发现工作中的偏差,从而进行有效沟通,达到相互理解,提高护理服务质量.

关 键 词:手术室  护理  满意度  服务质量

Operation room nursing job satisfaction survey on the promoting effect of
PU Qin , HU Ling. Operation room nursing job satisfaction survey on the promoting effect of[J]. medical journal of chinese peoples health, 2012, 24(17): 2164-2165
Authors:PU Qin    HU Ling
Affiliation:(Sichuan Province in operation room of Daxian People’s Hospital,Sichuan 635000,China)
Abstract:Objective:According to the operation room nursing job satisfaction survey,In the new period of operation room nursing management method,Improve the operation room nursing quality,ensure safety.Methods:Self-designed type questionnaire to obtain information,through the questionnaire feedback,guidance operation room nursing work improvement.Results: Through the feedback analysis is discussed,and puts forward effective measures for improvement,greatly improved the quality of nursing.Conclusions: Timely understanding of operation the doctor on nursing job satisfaction,objectively reflect the operation room nursing quality,found work in the deviation,thus carries on the effective communication,to achieve mutual understanding,improve the quality of nursing service.
Keywords:Operation room  Nursing  Satisfaction  Service quality
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