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Development and evaluation of an online infertility peer supporter training program
Institution:1. Department of Obstetrics and Gynecology, Jewish General Hospital, McGill University, Montréal, QC;2. Centre for Clinical Epidemiology and Community Studies, Jewish General Hospital, McGill University, Montréal, QC;1. Department of Obstetrics and Gynecology, Erasmus MC, University Medical Center Rotterdam, Rotterdam, Netherlands;2. Department of Obstetrics and Gynecology, Division Reproductive Medicine, Erasmus MC, University Medical Center Rotterdam, Rotterdam, Netherlands;3. Department of Biostatistics, Erasmus MC, University Medical Center Rotterdam, Rotterdam, Netherlands;4. Department of Pediatrics, Division of Neonatology, Erasmus MC, University Medical Center Rotterdam, Rotterdam, Netherlands
Abstract:ObjectiveTo outline the development and evaluation of an online infertility peer supporter training program.MethodsMen and women with diverse infertility backgrounds were recruited and trained to provide online peer support to people undergoing fertility treatment. Training required volunteers to (1) read a peer support training manual, (2) watch a webinar, and (3) complete practice questions, each of which was evidence-based and reviewed by key stakeholders.ResultsSeventeen women and one man were trained and provided online peer support. Program satisfaction was high and training materials were rated as helpful. Peer supporters felt comfortable providing support and having their discussions monitored. They liked helping others and the convenience of a mobile application.ConclusionOnline recruitment and training of infertility peer supporters is feasible. The current program was acceptable and offers steps for improving future online peer support interventions.Practice implicationsCurrent evidence supports the acceptability and feasibility of this training and supervision program, and provides service providers with information guiding its development and implementation.
Keywords:Peer support  Infertility  Program evaluation  eHealth  mHealth  Training
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