基于数据包络分析方法的某市民营医院服务效率实证研究

目的:应用数据包络分析(DEA)方法评估某市民营医院的服务效率,分析某市民营医院发展过程中经营战略存在问题.方法:采用问卷调查统计某市全部民营医院业务经营数据,筛选指标与样本,应用DEA方法对58家民营医院的服务效率进行评估.结果:经过测算,各民营医院在不同方面发展的有效性差异较大,医院的总体有效性、技术有效性与规模有效性差异明显.效率总体有效12家、技术有效23家、规模有效14家.结论:某市多数民营医院的规模或技术有效性存在缺陷,为了使得其服务效率达到总体有效,必须结合各自实际,注重技术和规模的协调发展.

Data envelopment analysis-based study of service efficiencies in private hospitals in a Chinese city

Objective:To analyze the service efficiencies of private hospitals in a Chinese city using Data Envelopment Analysis (DEA) method,and to discuss the problems existing in the management strategy of the hospitals.Methods: The management data of all the private hospitals were obtained by questionnaire survey and the parameters and samples were selected.DEA method was used to assess the service efficiencies of 58 private hospitals.Results: There were obvious differences on different aspects during their development between different hospitals.The total validities,the technical validities,and scale validities were obviously different.Twelve hospitals achieved total validity,23 achieved technical validity,and 14 achieved scale validity.Conclusion: Most of the private hospitals in the city have defects in scale and technical validities.In order to achieve total validity in service efficiency,the private hospitals have to pay more attention to balanced development of technique and scale,while considering their own situation.