Prevalence of upper extremity symptoms and possible risk factors in workers handling paper currency

The prevalence of upper extremity symptoms in the workforceis high, particularly in industries characterized by forceful,repetitive or awkward movements. A study was undertaken to assessthe prevalence of upper extremity symptoms in bank workers ina paper currency processing operation and to examine the roleof possible risk factors for these complaints. Thirty-nine workersof a total workforce of 47 were assessed with a questionnaireand physical examination. The questionnaire collected informationabout demographics, health status, symptom reporting, psychosocialwork stressors and other work exposure characteristics. Overall,59% of the workers reported having significant work-relatedupper extremity musculoskeletal symptoms in the preceding year,including 49% with neck and shoulder symptoms and 49% with armand wrist symptoms. In this study the key predictive factorfor upper extremity musculoskeletal symptoms was psychologicaljob demands. The workers had similar ergonomic stressors (withlittle gradient of exposure) and therefore our results do notcontradict the importance of ergonomic factors in the developmentof upper extremity symptoms. However, the results do suggestthat within a group exposed to similar ergonomic stressors,psychological job demands may be an important factor associatedwith musculoskeletal symptoms.