江苏省常州市区域医疗机构服务协同案例分析

目的:分析常州市区域医疗机构服务协同的背景、主要做法和实施效果,总结典型经验,为推进整合型医疗卫生服务体系建设提供借鉴和参考。方法:运用定性访谈方法收集资料,基于管理协同理论对资料进行分析。结果:常州市通过市级层面统筹建设医疗联合体,建立信息共享平台,推动医联体内部资源整合,建立问题反馈机制等措施初步实现了区域医疗机构服务协同。结论:市政府制定政策统筹推进、促进信息互联互通和医联体内部资源整合有力促进了区域医疗机构服务协同,但仍存在协同程度不紧密,利益分配机制不完善等问题,建议扩大紧密型区域医疗服务协同实施范围,进一步完善利益分配政策。

Analysis of synergistic service of health institutions: A case study of Changzhou City in Jiangsu Province

Objective: This research is conducted to analyze the background, the main practices and the results of the synergistic service of health institutions in Changzhou city, as well as to provide references for promoting the construction of integrated medical and health service system. Methods: This paper uses qualitative interviews and questionnaires to collect information and analyzes the data based on synergetic management theory. Results: Changzhou city has tentatively achieved the synergy of its health institutions by introducing relevant policies, setting up healthcare unions at the municipal level, integrating internal resources among healthcare unions, establishing health information platform and feedback mechanism, etc. Conclusion: The regional synergistic service of health institutions can be effectively promoted by introducing policies at the municipal level, promoting the mutual sharing and communication on information, and integrating internal resources among healthcare unions. But, as there still exist problems such as the distribution of benefits is not perfect, the degree of synergy is not close, etc., thus, the government is suggested to expand the implementation scope of the close-type medical service synergy and further improve the distribution policy of benefits.