军队医院护理良性职业环境的构建及应用效果

目的构建医院护理良性职业环境,分析其应用效果。方法 2014年3月开始,解放军第251医院构建了护理良性职业环境,主要包括修订保障生理需求的管理制度、制定保障安全需求的相关预案、创新满足社会交往需求的预备役部队管理模式、塑造满足精神文化需求的人文环境、完善满足被尊重需求的环境对新聘人员进行测评、满足职业规划达到自我实现等。构建护理良性职业环境前后,采用症状自评量表(symptom checklist-90,SCL-90)对该院203名聘用制护士进行问卷调查。结果护理良性职业环境构建后,护士除偏执、精神病性等2项评分外,其余各项因子评分均低于良性职业环境构建前,差异均有统计学意义(均P0.05)。结论构建护理良性职业环境对心理健康状况的改善有一定影响。     

Like an ace up the sleeve: an interview study of nurses’ experiences of the contact with relatives in a somatic emergency ward

Research indicates that active involvement of patients′ relatives generally has a positive impact on patients′ hospitalisation, including patient safety. Campaigns urge relatives to ask questions in relation to nursing care and treatment to enhance patient safety and to increase involvement of both patient and relatives. The question is how nurses experience relatives who ask questions. The aim of this study was to explore how nurses experienced contact with patients′ relatives during admissions to a somatic emergency ward including nurses′ experience of relatives asking questions related to nursing care and treatment. Six nurses were interviewed. The participants gave written consent to participate after receiving both oral and written information about the study. Data were analysed using combined theory and data‐driven qualitative content analysis. The findings formed three main themes: (i) relatives’ involvement as a means to efficiency during hospitalisation, (ii) relatives welcomed on the terms of the system and (iii) tension between high ideals and frustrating realities. The six interviews answered the research questions. However, more interviews could have broadened the study and contributed with further details. The nurses experienced relatives as an important resource – ‘an ace up the sleeve’, while reality seemed to challenge the relationship between nurses and relatives. The study contributes to discussions before development and implementation of specific initiatives aiming at increasing involvement of relatives of patients in a somatic emergency ward.     

Vivencias y percepción de los profesionales sanitarios de las urgencias extrahospitalarias ante las agresiones

ObjetivoConocer las opiniones de los profesionales sanitarios que trabajan en el Punto de Atención Continuada de Ourense (PAC) con relación a las agresiones laborales.DiseñoEstudio cualitativo con enfoque fenomenológico realizado entre enero y mayo del 2019.EmplazamientoPAC.ParticipantesVeinte profesionales de distintas categorías.MédodoMuestreo estructural. Se emplearon entrevistas abiertas grabadas en audio, previo consentimiento de los participantes.ResultadosLos profesionales entrevistados manifiestas haber sido víctimas de agresiones, sobre todo verbales. Estas agresiones según los participantes son tan habituales que las han normalizado dentro de su jornada laboral. Ninguno ha denunciado nunca este tipo de conductas, en gran medida porque consideran que la burocracia y los trámites administrativos son tediosos, y otros por desconocimiento del procedimiento. Este tipo de situaciones, a nivel laboral, les causa sentimientos de tristeza, rabia e impotencia y son la causa, según ellos, del aumento de la medicina defensiva. Los profesionales consideran que la causa del aumento de las agresiones entre el colectivo es la mala educación y la gestión inadecuada del empoderamiento del paciente.ConclusionesLos profesionales sanitarios sufren continuamente agresiones, sobre todo de tipo verbal, siendo algo habitual en su día a día. Estas agresiones no son denunciadas, pero les causan múltiples sentimientos negativos y disruptivos, llegando a modificar su manera de trabajar.Palabras clave: Violencia laboral, Personal de salud, Agresión, Violencia     

The Effects of the European Early Promotion Project Training on Primary Health Care Professionals

This chapter explores the effects of the European Early Promotion project training on primary health care professionals, with regard to their knowledge, self-efficacy and ability to identify need in families, and to their satisfaction with the training received. A quasi-experimental group comparison design was developed, in which an Intervention and a Comparison group were assessed twice: the Intervention group before and after the special EEPP training and the Comparison at the same time interval but without the training. Overall results show a tendency for the Intervention group to improve in knowledge and perceived self-efficacy, and a significant improvement in their accuracy of need identification in families, compared with the Comparison group. These results were more prominent in Greece, Serbia and the UK than in Finland and Cyprus, whereas training satisfaction was high in all sites. The results are discussed in terms of their implications for early intervention as well as for training PHCPs to conduct preventative and promotional work with families.