对住院病人医疗服务评价及需求的调查分析

目的 考查医院现有服务结构的合理性和病人对医疗服务的需求。方法 对作者所在医院19个临床科室年龄15岁以上的130名病人进行问卷调查,医疗服务评价内容包括:(1)医院饮食、卫生状况;(2)收费合理性;(3)收费透明度;(4)病人总体满意度。医疗服务需求包括:(1)出院后服务;(2)药物类型;(4)病房类型(4)收费透明度;(5)知情选择。结果(1)医疗服务评价:87.4%病人对卫生状况满意,513%病人认为收费合理,6．7%病人认为收费不合理;37.2%病人认为收费透明度高,8.3%病人认为收费透明度低,大部分病人希望住院部每3~5 d给一次费用报告单;82．8%病人对医疗服务感到满意。表明医疗服务的综合质量虽然得到了病人的普遍赞同,但在饮食服务、收费透明度和收费合理性方面仍有待提高。(2)医疗服务需求:91.3%病人希望出院后一定时间内可免费看门诊或叶通过电话向主管医生咨询有关疾病防治、保健等问题;73．8%病人希望用合资企业生产的或国产药物,26．2%病人喜欢用进口药,仅11.3%病人认为药物越贵治疗效果越好;喜欢住50-70元双人间的病人占40．8%,愿意住30-50元多人间和90~120元单人间的病人比例分别为359%、23.3%;调查人群入住单人间、双人间与多人间的比例为2:39:59,病人需求的理想病房结构是36:41:23．矛盾突出在现在的人间设置得     

青岛市居民就诊单位选择影响因素的多项式Logistic回归分析

①目的研究影响青岛市城乡居民选择就诊单位的因素。②方法采用多项式Logistic回归分析法，分析影响青岛市城乡居民选择就诊单位的主要因素。③结果影响市区病人选择就诊单位的主要因素是医疗保健制度和居民健康状况．农村病人的主要影响因素是家庭收入、健康状况和受教育程度。④结论居民就诊单位选择受多种因素的影响，建议加快医疗保健制度的改革．完善医疗保健制度。     

影响医疗服务满意度评价因素初步分析

目的　分析病人对医疗服务满意度评价的影响因素。方法　采用随机抽样的方法 ,对 5 10人进行了问卷抽样调查。结果　影响病人对医院服务满意度评价的因素依次为 :医生的医疗技术不高占 39 5 % ,医院服务态度不好占 2 2 8% ,医药费太高占 2 1 1% ,看病排队占 16 6 %。病人对医生服务态度好的评价标准依次是 :耐心倾听病人诉说占 6 1 6 % ,责任心强、看病认真占 30 6 % ,对病人热情、主动占 7 8%。结论　可靠的医疗技术和良好的服务态度是影响病人对医院服务满意度评价的最重要的两个因素。耐心倾听病人诉说是影响医生服务态度的最重要因素。病人的年龄、职业、文化、经济收入等因素对医疗服务的满意度评价均有作用     

细菌性痢疾季节性高峰变化及其与气温关系的研究

目的 探讨气温对细菌性痢疾发病的影响。方法 应用相关回归统计法和圆形分布法对资料进行研究。结果 菌痢的月平均发病百分构成比与相应年份月平均气温呈正相关(r=0.5099,P<0.01);辖区近10年的平均气温较前10年有所上升,尤其秋冬季与初春月平均气温升高了1℃左右,而菌痢发病高峰时点明显后移(F=11.49,P<0.01),流行高峰期也有后移倾向。结论 气温对菌痢的发病有直接影响,气温升高,菌痢的发病增加,年平均气温升高可导致菌痢的发病高峰时间后移。     

搞好护患关系 提高护理服务满意度

近年来随着环境污染的日益加重,恶性肿瘤发病率逐年上升,从2000年至2004年我科收治病人1 632例,其中初治者648例,复治者有984例。复治病人的增加与医学科学不断发展,医疗护理技术水平不断提高,病人生存期不断延长有关。随着患者维权意识的增强,临床上常出现一些医疗纠纷,往往许多纠纷的切入点是护理不到位。笔者从事肿瘤内科临床护理工作多年,得出如下经验:加强护患关系是减少护患纠纷、提高社会效益及提高中晚期肿瘤患者生存质量的非常重要的环节。古人云“知己知彼,百战百胜”,如何搞好护患关系,是护理工作的重点。1对护理服务对象的评估…     

Prevalence, morbidity and service need among South Asian and white adults with intellectual disability in Leicestershire, UK

Background Previous reports have suggested that South Asian and white UK populations have different prevalences of intellectual disability (ID), related psychological morbidity and service use. The aim of the present study was to compare these rates among South Asian and white adults in Leicestershire, UK. Method This cross‐sectional study is comprised of two parts. The analysis of prevalence is based on data from all South Asian and white adults known to the Leicestershire Learning Disabilities Register in 1991, with population denominators being drawn from the 1991 census. The other analyses use data collected from the most recent semi‐structured home interviews, carried out between 1987 and 1998, with 206 South Asian and 2334 white adults. Results The prevalence of ID in adults in Leicestershire is 3.20 per 1000 in South Asians and 3.62 per 1000 in whites. Among adults with ID, South Asians have similar prevalences of disabilities to whites and significantly lower skill levels. South Asians show similar levels of psychological morbidity, but make significantly lower use than whites of psychiatric services, residential care and respite care. South Asians use community services as extensively as whites, but feel that they have a substantially greater unmet need, especially with regard to social services. Conclusion South Asian and white populations have similar prevalences of ID and related psychological morbidity. Culturally appropriate services for South Asian adults may need to focus on skill development and community care.     

Central cardiovascular and oxygen variables during haemorrhage in the pig

Background: We evaluated the ability of the standards issued by the Danish Society of Anaesthesiologists to reflect a blood loss.
Methods: In 9 pigs bled (0–24 ml kg^-1) and retransfused (to 28 ml kg^-1) during halothane anaesthesia, central cardiovascular, thoracic electrical impedance (TI), oxygen, acid-base and temperature variables were recorded.
Results: With the recommendation for minor surgery (mean arterial pressure (MAP) and heart rate (HR)), the correlation to the blood loss was 0.74 ( P < 0.001) and with that for major surgery (MAP, HR, central venous pressure (CVP) and rectal temperature (Temp_r)) it was 0.79 ( P < 0.001). With the recommendation for extensive surgery (MAP, HR, CVP, pulmonary artery catheter variables and the central-peripheral temperature difference (ΔTemp_r-t)), the correlation was 0.84 ( P < 0.001). Non-invasive monitoring (MAP, HR, ΔTemp_r-t TI and near-infrared spectroscopy of the brain (S_invosO₂)) was only slightly better than basal monitoring (r=0.76, P < 0.001). However, adding arterial base excess (BE), TI and peripheral temperature (Temp_t) to the recommendation for major surgery resulted in a correlation of 0.87 ( P < 0.001), while adding BE and TI to the recommendation for extensive surgery raised correlation to only 0.88 ( P < 0.001).
Conclusion: When the recommendations were followed the correlation to the blood loss ranged from 0.74–0.84. However, with the recording of MAP, HR, CVP, ΔTemp_r-t, BE and TI a correlation of 0.87 was achieved, indicating that a pulmonary artery catheter may not be in need for patients undergoing surgical procedures with expected haemorrhage.     

汉正街特需医疗卫生服务需求探析

本文选择汉正街作个体户人群特需医疗卫生服务需求的典型调查。遁过432例分析及与调查人群平均需求率比较,揭示出个体户人群疾病频率低、文化层次低、自费医疗多的卫生现状,以及个体户人群的特需需求率较低和倾向预防性特需服务的需求特征。本文较多地讨论了个体户人群卫生现状、卫生需求的特性及共性,较深地思考了对个体户人群开展特需服务的策略。并结合医学社会化的大趋势理论,指出特需服务的可行和必行。     

清热中药对大鼠下丘脑组织中AVP含量的影响

选用典型的清热中药黄芩、银花、连翘组成清热方,从体温调节中枢神经介质方面来探讨清热类中药的解热作用机制。实验表明影响体温调节中枢解热介质AVP代谢,增加其含量,从而抑制体温调定点上移是清热中药作用机理之一。     

司法鉴定与医学鉴定在医疗服务合同纠纷中运用的比较分析

司法鉴定机构分属公安机关，检察院，人民法院，司法部门，卫生系统和高等院校；医学鉴定机构将属医学会。通过分析司法鉴定与医学复写在医疗服务合同纠纷中的差异，指出了司法鉴定与医学鉴定上冲突所引发的种种忧虑，受司法鉴定与医学鉴定结论冲突而痛苦的医患双方发出同样的声音；界定医疗服务合同纠纷，须在分析司法鉴定与医学鉴定之异同的基础上，认清司法鉴定与医学鉴定之结论的冲突，因为这不仅影响医疗服务合同诉讼之成败，而且更涉及医疗事业之发展，人类健康之大局，消除司法鉴定与医学鉴定条块分割所产生的冲突之关键在于尽快制定统一的《诉讼证据鉴定法》。