Managing Inpatient Hyperglycemia in a Resource-Constrained County Hospital: The Parkland Memorial Hospital Experience

Abstract

Diabetes is a common comorbidity among hospitalized patients and has been linked to increased length of stay, morbidity, and mortality. In addition, multiple pathophysiological factors contribute to incident hyperglycemia in a sizable proportion of inpatients without previously diagnosed diabetes. Insulin is the mainstay of therapy for inpatient management of diabetes and hyperglycemia. In this article, we discuss initial treatment planning and insulin initiation for established and treatment-naïve patients with diabetes who are being treated with human and analog-based insulin therapy. As a publicly funded and cost-conscious hospital, we rely on human insulin for first-line therapy and generally find good results, reserving more costly insulin analogs for patients with type 1 diabetes. We also describe a novel continuous insulin-infusion protocol, the Parkland glucose insulin infusion protocol, which controls severe hyperglycemia safely and effectively in hospitalized patients who are unable to tolerate oral nutrition or are in other complicated clinical situations. We outline transitions from intravenous to subcutaneous insulin and other planning and diabetes education necessary to facilitate discharge. Lastly, we discuss steps for the development and implementation of a continuous intravenous insulin-infusion protocol at the institutional level.     

Hospital quality: a PRIDIT approach

BACKGROUND: Access to high quality medical care is an important determinant of health outcomes, but the quality of care is difficult to determine. OBJECTIVE: To apply the PRIDIT methodology to determine an aggregate relative measure of hospital quality using individual process measures. DESIGN: Retrospective analysis of Medicare hospital data using the PRIDIT methodology. SUBJECTS: Four-thousand-two-hundred-seventeen acute care and critical access hospitals that report data to CMS' Hospital Compare database. MEASURES: Twenty quality measures reported in four categories: heart attack care, heart failure care, pneumonia care, and surgical infection prevention and five structural measures of hospital type. RESULTS: Relative hospital quality is tightly distributed, with outliers of both very high and very low quality. The best indicators of hospital quality are patients given assessment of left ventricular function for heart failure and patients given beta-blocker at arrival and patients given beta-blocker at discharge for heart attack. Additionally, teaching status is an important indicator of higher quality of care. CONCLUSIONS: PRIDIT allows us to rank hospitals with respect to quality of care using process measures and demographic attributes of the hospitals. This method is an alternative to the use of clinical outcome measures in measuring hospital quality. Hospital quality measures should take into account the differential value of different quality indicators, including hospital "demographic" variables.     

Hospital service quality: a managerial challenge

While much is known generally about predictions of customer-perceived service quality, their application to health services is rarer. No attempt has been made to examine the impact of social support and patient education on overall service quality perception. Together with six quality dimensions identified from the literature, this study seeks to provide a more holistic comprehension of hospital service quality prediction. Although 79 percent of variation is explained, other than technical quality the impact of the remaining factors on quality perception is far from constant, and socio-economic variables further complicate unpredictability. Contrary to established beliefs, the cost factor was found to be insignificant. Hence, to manage service quality effectively, the test lies in how well healthcare providers know the customers they serve. It is not only crucial in a globalized environment, where trans-national patient mobility is increasingly the norm, but also within homogeneous societies that appear to converge culturally.     

Winning entry is a standout. A magical journey for Cancer Center at Ball Memorial Hospital

One report stands out in this highly diverse category. First place goes to the Cancer Center at Ball Memorial Hospital, Muncie, Ind.     

Determining optimal work surface height for Surrey Memorial Hospital food service workers

In anticipation of extensive kitchen renovations at Surrey Memorial Hospital, the median elbow height was determined for a group of 49 food service workers. From this measurement, an optimal range for work surface height of 824 mm to 874 mm was determined. This range is lower than that recommended by some ergonomics experts, and lower than the work surface height of much of the existing equipment in Patient Food Services. Work surface height should be considered when equipment is selected or modified as one possible measure to reduce the physical strain of food service work.     

The Patient Connection: Improving Call Bell Response at Cambridge Memorial Hospital

This paper describes interventions to reduce call bell response time and concomitantly substantially increase patient satisfaction. Examination of the relationship between actual and perceived call bell response and patient satisfaction is explored, highlighting the complexity of this relationship. Given the highly accountable nature of patient satisfaction as measured through the Hospital Report Series and the importance of prompt call bell response to patients, call bell response is an excellent opportunity for hospitals to explore.     

Baldrige Award cites two hospitals. Baptist, Saint Luke's hospitals honored for quality, performance

Baptist Hospital Inc., Pensacola, Fla.; and Saint Luke's Hospital, Kansas City, Mo., have received the prestigious Malcolm Baldrige National Quality Award in the category of healthcare. Named for a former secretary of commerce, the award recognizes efficiency, effectiveness and excellence. The two hospitals are among only seven companies in the U.S. to be so recognized this year.