护士遭受医院工作场所暴力应对方式的调查研究

目的了解护士遭受医院工作场所暴力的情况,探讨护士在遭受医院工作场所暴力过程中的应对方式。方法方便性抽样选取3所综合性医院工作至少1年的1 020名在职护士,采用医院工作场所暴力调查表和特质应对方式量表,调查医院工作场所暴力发生情况和护士在遭受医院工作场所暴力时所采取的应对方式。结果医院工作场所暴力总体发生率为64.3%,其中心理暴力86.0%、身体暴力20.9%、性暴力11.5%。护士对医院工作场所暴力的主要应对措施包括与对方讲道理(71.0%)、求助上级与同事(55.9%)、委曲求全或躲避(43.2%)、不理睬(37.6%)、报警(20.9%)等;医院暴力发生后护理人员的情感支持来自同事(76.2%)、家人/亲属(50.1%)、朋友(36.7%)以及网络倾诉对象(11.3%)。对工作生活事件采用积极应对方式的护士遭受医院暴力的风险较采用消极应对者为小(P<0.01)。结论护士遭受医院工作场所暴力的总体发生率较高;护士面对医院工作场所暴力时,恰当运用不同的应对方式和情感支持,能够减少医院工作场所暴力对护士的身心损害。     

杭州市6家综合医院护理人员应对医疗工作场所暴力能力调查

目的:明确护理人员遭受医疗工作场所暴力的应对能力,并分析影响护理人员工作场所暴力应对能力的因素。方法:使用自设的护理人员工作场所暴力现状及应对能力问卷对杭州市6家综合医院1112名护理人员进行调查。结果:杭州市护理人员遭受各种工作场所暴力发生率为10.9%~75.6%,处于相对较高水平;对工作场所暴力应对能力总均分为(3.73±0.51)分,应对能力相对不足;不同工作年限和医院级别护理人员应对工作场所暴力的能力有统计学差异(P0.001)。结论:护理人员应对医疗工作场所暴力的能力亟待提高。工作场所暴力预防工作的开展不仅应重视个人应对能力的培养,依据年资开展分层培训,更需要国家、地方、医院整体预防与应对机制的进一步完善。     

深圳市3家综合医院护士遭受医院工作场所暴力及其影响因素分析

目的 了解护士遭受医院工作场所暴力的情况,探讨医院工作场所暴力发生的原因及影响因素.方法 运用整群抽样的方法,对深圳市3家综合性医院至少临床工作1年的932名护士,收集其一般资料和医院工作场所暴力发生的情况.结果 医院工作场所暴力总体发生率为64.3%,其中心理暴力占86.0%、身体暴力占20.9%和性暴力占11.5%.护士认为医院工作场所暴力发生的原因主要有传媒的负面导向(81.1%)、患者病情无好转(67.8%)、患者要求未能得到满足(64.8%)、患者(或探视者)候诊时间长(51.9%)等.医院工作场所暴力主要影响因素包括护龄、性别、学历、应对方式(P<0.05).结论 目前护士遭受医院工作场所暴力的总体发生率较高;针对暴力事件发生的原因,积极加强医院系统应对、干预、控制,强化护士对工作场所暴力的防范意识与应对能力,以减少医院工作场所暴力的发生.     

护理人员遭受工作场所暴力的现况调查与分析

[目的 ]了解护理人员遭受医院工作场所暴力的现况 ,分析暴力发生的危险因素。 [方法 ]采取方便整群抽样方法 ,对广州市两家三级甲等医院的护理人员就过去1年内遭受工作场所暴力情况进行问卷调查。 [结果 ]在接受调查的 75 8名护理人员中 ,有 45 7人曾遭受暴力 ,暴力的发生率60 .3 % ;遭受暴力的类型以语言暴力为主 ;初级职称、40岁以下、工龄小于 5年的护理人员更容易遭受暴力威胁 (P <0 .0 5 ) ;没有满足病人或病人家属的无理要求是发生暴力的主要原因。 [结论 ]护理人员遭受医院场所暴力的发生率高 ,必须采取有效地防范措施 ,以保护护理人员的人身安全。     

某院护理人员遭受医院场所暴力原因调查

目的探讨在医院中护理人员遭受工作场所暴力的流行特征及危险因素。方法采用自行设计问卷,对我市一所三级医院中护理人员在2004-04-2005-04遭受工作场所暴力的原因进行分析。结果各种暴力中,侮辱的发生率最高,破坏个人财产发生率最低。遭受医院场所暴力主要原因是：护理人员少工作繁忙（69.52%）、媒体导向等。护理人员认为完善各项医疗制度和机构、增加护理人员配备、加强培训等是避免发生医院场所暴力的有效措施。结论护理人员遭受医院场所暴力的发生率高。大部分护理人员能够分析原因,认为通过完善制度和机构、增加护理人员配备和加强培训等,能减少和避免暴力的发生。     

护理专业本科实习生遭受工作场所暴力的现状调查

目的了解护理专业本科实习生遭受工作场所暴力的现状,为护理教育和管理工作提供参考依据。方法 2015年6月—2016年5月,便利抽样选取6所福州市三级甲等综合医院的护理专业本科实习生243名,采用医院工作场所暴力调查表进行调查。结果护理专业本科实习生遭受工作场所暴力的总发生率为23.5%(57/243),而目睹他人遭受暴力的总发生率为69.9%(170/243)。结论护理专业本科实习生在工作场所面对暴力发生时的应对方式不足,护理教育和管理者应采取积极有效的措施,提高实习生的自我保护能力,降低医院工作场所暴力事件的发生率。     

儿科门诊护士遭受工作场所暴力现状及影响因素分析

目的:了解儿科门诊护士遭受工作场所暴力现状及影响因素,为进行儿科门诊护士工作场所暴力的预防及干预提供一定参考。方法:采用工作场所暴力调查问卷,对济南市10家综合性三级医院的166名儿科门诊护士进行调查。结果:166名调查对象中,有123(74.1%)名护士在1年之内遭受工作场所暴力,其中以心理暴力为主(99.2%);对护士技术不满意(65.9%)、候诊时间太长(43.9%)、不合理要求被拒绝(43.9%)是儿科门诊发生暴力的主要原因。Logistic回归结果显示有无孩子、是否值夜班、工作满意度是儿科门诊护士工作场所暴力的影响因素。结论:儿科门诊工作场所暴力的发生率相对较高,且对护士的身心产生不良影响,医院应针对儿科门诊工作特点采取相应预防及应对措施,提高护士应对工作场所暴力的能力。     

儿科护士遭受医院工作场所暴力及其上报的现况调查

[目的]了解儿科护士遭受医院工作场所暴力的发生及上报情况,探讨其影响因素,为预防及减少发生提供依据。[方法]对广东省18个地市区的52所医院的儿科护士采用一般资料调查表及工作场所暴力调查表进行横断面调查。[结果]964名调查对象中有588名(61.0%)1年之内遭受工作场所暴力,其中心理暴力发生率为60.0%,躯体暴力发生率为10.1%,性暴力为3.3%;不同医院等级、工龄、婚姻状况、独生子女的护士遭受工作场所暴力差异有统计学意义(P0.05),不同医院等级、工龄、年龄、人事状况、婚姻状况的护士上报率差异有统计学意义(P0.05);独生子女、人事状况是工作场所暴力发生的影响因素,职称、人事状况是上报的影响因素;暴力发生与上报呈中到高度相关(r为0.622~0.840,P0.01),在护士站(57.2%)、操作不成功(72.8%)、护患沟通不良(69.7%)时常发生暴力;暴力发生后以口头报告(83.5%)为主,不知晓方法(45.3%)及不愿意(42.3%)导致未上报,56.7%护士会采取积极处理。[结论]儿科护士医院工作场所暴力发生率较高,以心理暴力为主,护士需提高沟通及操作技能,医院及主管部门应针对儿科护士采取培训预防及应对措施,减少发生及提高应对能力。     

广西桂北地区不同医疗场所护理暴力现状调查分析

[目的]了解广西桂北地区不同医疗场所护理暴力的发生情况并分析其原因,为维护医院正常工作秩序,预防护理暴力事件的发生提供依据.[方法]采用统一问卷,调查广西桂北地区不同医疗场所护理人员2008年7月-2009年7月遭受护理暴力的情况.[结果]2 037名被调查者在一年中有 1 623人遭受过暴力的威胁,发生率为 79.68%,其中以心理暴力为主,占88.91%,发生暴力的主要原因是未能满足病人及家属要求(37.52%),病人对护理质量或医院服务体系整体不满(54.96%),病人病情恶化(28.96%),肇事者主要是病人家属(86.94%)和病人本人(13.06%).[结论]广西桂北地区不同医疗场所护理暴力多发,医院应针对护理工作特点开展护理暴力防范教育,提高护士应对暴力的能力和整体素质.     

综合性医院急诊科护士遭受工作场所暴力的调查

目的探讨综合性医院急诊科护士遭受工作场所暴力的现状及其原因,为采取干预措施提供依据。方法 2009年9月至2010年9月采用便利抽样的方法选择北京市4所三级甲等综合性医院的168名急诊科护士作为调查对象,调查内容包括一般资料和护士遭受工作场所暴力的情况。结果在166份有效问卷中,有149名(89.8%)护士遭受过工作场所暴力。不同年龄、工作时间、学历和职称的护士遭受工作场所暴力的发生率差异无统计学意义(P>0.05);急诊科护士遭受工作场所暴力的形式依次为语言伤害(86.1%)、躯体冲突(32.5%)、特定威胁(20.5%)和性暴力(3.0%);而等待时间过久(67.1%)、未满足患方要求(64.8%)、肇事方醉酒或药物滥用(58.4%)、认为医疗费用高(53.4%)是发生暴力的主要原因;暴力发生可使护士出现委屈(75.8%)、愤怒(66.4%)、不安全感(47.6%)等不良心理反应。结论急诊科护士遭受工作场所暴力的现象普遍存在,而且工作场所暴力事件对护士造成了严重的心理伤害,因此医院管理部门应给予充分重视,从多方面采取有效措施预防和控制工作场所暴力的发生。     

医院工作场所暴力与护士工作压力的相关性研究

目的了解护士遭受医院工作场所暴力的情况,探讨医院工作场所暴力对护士工作压力的影响。方法使用医院工作场所暴力调查表和护士工作压力源量表,调查三级甲等综合性医院工作至少1年的946名护士,了解医院工作场所暴力发生情况和护士的工作压力水平。结果医院工作场所暴力总发生率为55．07％。遭受暴力组护士的工作压力及5个维度得分较未遭受暴力组的护士高,差异具有统计学意义（P〈0．01）;单纯心理暴力组护士工作压力得分明显低于其他组的护士,心理＋身体＋性暴力组护士的工作压力得分明显高于其他组护士,差异具有统计学意义（P〈0．01）。结论护士在医院工作场所遭受暴力的风险较高,对护士的工作压力造成了深刻的影响,有必要采取相关措施减少医院工作场所暴力的发生。     

The impact of training program on nurses' attitudes toward workplace violence in Jordan

BackgroundNurses' attitudes toward workplace violence are still inadequately explored, and possess an impact in preventing, and managing the violent incidents and the quality of nursing care. Creating a demand for an effective intervention program to improve nurses' knowledge of and attitudes toward workplace violence.ObjectiveTo study the impact of the training program on nurses' attitudes toward workplace violence in a military hospital in Jordan.MethodsOne group before–after design was employed. A stratified random sample of 100 nurses working in three shifts was recruited. Data were collected earlier and after the preparation program using the Attitudes Toward Patient Physical Assault Questionnaire. “The Framework Guidelines for addressing workplace violence in the health sector”, was adopted in this work. The preparation sessions were for one day each week over five weeks. The post-test assessment was over five weeks using the same questionnaire.ResultsA total of 97 nurses completed the survey. The outcomes demonstrated the significant impact of the training program on nurses' attitudes towards workplace violence (t = 6. 62, df = 96, p = 0.000). The prevalence of verbal abuse by patients and visitors was 63.9% and for physical abuse, 7.2% were from patients and 3.1% of visitors. Most violent incidents occurred during day duty and during delivering nursing care (40.2% and 32%, respectively). Major source of emotional support for abused nurses was from the nursing team (88.7%), while the legal support was from nursing management (48.5%).ConclusionThe study highlights a general concern among nursing staff about workplace violence. Confirming that violence prevention education for staff is a necessary step forward to deescalate the problem. A significant effect of the training program was evident in this study.     

Violence Against Female Student Nurses in the Workplace

Violence, harassment, and bullying in the workplace are not new phenomena. However, the growing epidemic of violence in the health sector workplace is raising great concern among workers, employers, and governmental agencies across Australia, Canada, the United Kingdom, and the United States. National and international literature reveals that the prevalence of violence experienced by graduate and undergraduate female nursing students in the college and workplace settings are largely unknown. Moreover, the prevalence of violence is now recognized as a major health priority by the World Health Organization, the International Council of Nurses, and Public Services International. Even so, the number of nursing personnel affected by this problem continues to rise. A modified self-report online survey was used to ascertain the level of violence experienced by nursing students in their clinical placements. One hundred percent of those surveyed had experienced some type of workplace violence and the perpetrators were most often other staff members followed closely by patients. The American Association of Colleges of Nursing Position Statement recommends that all faculty prepare nurses to recognize and prevent all forms of violence in the workplace. This research seeks to develop practical approaches to better understand and prevent this global public health issue.     

Prevalence and Risk Factors ofWorkplace Violence towardMental Health Staff Departments in Jordanian Hospitals

A cross-sectional study (n = 262) was conducted to assess the prevalence of workplace violence among mental health departments staff in Jordan. The findings showed that 67.2% of the respondents were victims of at least one violent incident in the last year. Verbal abuse was the most reported type of violence. Patients were considered as the main source of violence. The contributing factors to workplace violence include being unmarried and working longer shifts. Sadly, just being a healthcare worker was found to also be a factor in the incidence of increased workplace violence. As a result of these findings, workplace violence policies and legislation should be instituted, and mental health department staff should be trained on violence-management policies.     

医院工作场所暴力与护士心理健康的相关性研究

目的调查护士在医院工作场所遭受暴力的情况,探讨医院工作场所暴力对护士心理健康的影响。方法运用整群抽样的方法,调查遭受深圳市3家综合性医院工作至少1年的护士932名。运用医院工作场所暴力调查表和症状自评量表（SCL-90）调查医院工作场所暴力发生的情况和护士心理健康水平。结果医院工作场所暴力总体发生率为64．3％,其中心理暴力为86．0％、身体暴力为20．9％和性暴力为11．5％。遭受医院工作场所暴力组护士的心理健康总体水平为61．0／64．0分高于未遭受医院工作场所暴力组的护士29．0／40．0分,差异具有统计学意义（Z=-9．734,P〈0．01）;遭受医院工作场所暴力的护士在心理健康9个维度方面得分均高于未遭受暴力的护士,差异有统计学意义（P〈0．01）;护士遭受医院暴力的发生频次越多,其心理健康总体水平得分越高,差异具有统计学意义（P〈0．01）。护士遭受心理暴力的发生频次与心理健康总体水平及各维度得分比较,差异有统计学意义（P〈0．01）;护士遭受身体暴力及性暴力的发生频次与心理健康总体水平及各维度得分比较,差异无统计学意义（P〉0．05）。结论目前护士遭受医院工作场所暴力的总体发生率较高;遭受医院工作场所暴力组护士的心理健康水平较未遭受医院工作场所暴力组的护士低;护士遭受医院暴力的发生频次越多,其心理健康水平越低。     

Countering workplace aggression: an urban tertiary care institutional exemplar

PURPOSE: The purpose of this process improvement project was to provide nursing staff with evidence-based knowledge and skills to manage patients and/or visitors with the potential for violence. SIGNIFICANCE: Current statistics describing workplace violence in healthcare settings are alarming. Workplace violence significantly impacts nursing practice and may contribute to physical injuries, psychological trauma, decreased productivity, and low morale among nurses. This is particularly germane to those nurses who have been inadequately trained to manage aggressive patients and/or family behaviors. RATIONALE: Following a series of disruptive episodes on the pulmonary-medical service that occurred at our facility in the winter of 2006, an employee safety team was formed to address the issue of workplace violence. Around this same time frame, a team comprising system hospital representatives was also initiated to globally address workplace violence. METHODS/DESCRIPTION: A Workplace Violence Education Program was devised to equip nurses with information, skills, and practical tools that will empower them when encountering clinical situations characterized by disruptive or abusive patient and/or family behaviors. The ultimate goal was to diffuse progressive, escalating aggressive behaviors in the clinical setting. FINDINGS/OUTCOMES: Evidence-based approaches formed the basis of an educational offering focusing on workplace violence prevention and management. This informational intervention was devised to empower clinical nursing staff with knowledge to enhance judgment, decision making, and implementation of behavioral strategies to reduce the likelihood of patient/family behaviors escalating to aggression. CONCLUSION: Interdisciplinary collaboration that included clinical experience, expertise, and knowledge generated from current literature reviews contributed to a successful educational program for nurses focusing on a historically neglected topic--workplace violence.     

Workplace violence against nurses – Prevalence and association with hospital organizational characteristics and health-promotion efforts: Cross-sectional study

Purpose/objectivesTo determine the prevalence of workplace violence and explore the role of hospital organizational characteristics and health promotion efforts in reducing hospital violence among nurses in Taiwan.DesignCross-sectional survey.SettingOne hundred hospitals across Taiwan.SampleThe final sample in our study comprised responses from 26,979 nurses.MethodsThe data were obtained from a nationwide hospital survey, Physical and Mental Health and Safety Needs in Full-Time Health Care Staff, which was developed and conducted by the Bureau of Health Promotion, Taiwan, in 2011.Main research variablesThe main dependent variable was whether nurses had experienced violence within the past year. Physical violence, threatened or intimidated personal safety, verbal violence or sexual harassment were all included.FindingsOf the 26,979 nurses, 13,392 nurses (49.6%) had experienced at least one episode of any type of violence in the past year; 5150 nurses (19.1%) had been exposed to physical violence, and 12,491 nurses (46.3%) had been exposed to non-physical violence. The prevalence of having experienced any violence varied widely and ranged from the highest (55.5%) in an emergency room or intensive care unit to the lowest (28.3%) among those aged 55–65 years. After adjusting for other characteristics, younger nurses were significantly more likely to be exposed to any violent threat. Nurses working in public hospitals had a significantly higher risk of workplace violence than those working in private hospitals. Significant variations were also observed among work units. Although nurses working in a certified health promoting hospital (HPH) did not have a lower risk of workplace violence, those working in an outstanding HPH had a significantly lower risk of workplace violence. A similar pattern was observed for non-physical violence.ConclusionsWorkplace violence is a major challenge to workplace safety for nurses in hospitals. This large scale nurse survey identified individual, work and hospital characteristics associated with workplace violence among hospital nurses. Preventive efforts in reducing hospital violence shall be targeted these high risk groups and settings.Implications for nursingThis nationwide nurse survey assisted us in more clearly understanding the scope of the hospital violence facing nurses and identifying critical risk factors. The findings not only identified the most common locations of violence in hospitals but also suggested that extensive investments and efforts by hospitals in health promotion are crucial.