制鞋工人职业应激与工作疲竭感的关系

[目的]探讨制鞋工人职业应激与工作疲竭感的关系。[方法]以制鞋业农民工为研究对象,使用职业应激调查问卷、工作疲竭感问卷进行调查,采用Spearman等级相关分析和多元逐步回归法进行分析。[结果]女性情感耗竭和人格解体评分高于男性;低工龄组情感耗竭、人格解体和工作疲竭感评分高于高工龄组;未婚组情感耗竭、个人成就感和工作疲竭感评分高于其他组。职业紧张各因素与工作疲竭感的相关性分析显示,情感耗竭、个人成就感、工作疲竭感与技能、主管支持、同事支持呈负相关;工作疲竭感与决策权呈负相关;人格解体与主管支持呈负相关;情感耗竭、人格解体、工作疲竭感与工作心理需求、外在付出、内在投入呈正相关;个人疲竭感与回报呈负相关。工作疲竭感逐步回归分析显示,贡献因素为付出与回报比、内在投入;负面影响因素为工作自主和社会支持。[结论]职业应激对工作疲竭感具有一定影响,社会应关注农民工生存状况,提高其生活质量,减轻职业应激所导致的工作疲竭感。     

职业倦怠在急诊科护士的工作场所暴力与离职意愿关系中的中介作用

目的 探索职业倦怠在急诊科护士的工作场所暴力与离职意愿关系中的中介作用。方法 从安徽省8所三级甲等医院急诊科随机选择199名在职在岗护士接受本次横断面调查,数据采用描述性统计、Spearman相关分析,使用结构方程模型验证职业倦怠在急诊科护士的工作场所暴力与离职意愿关系中的中介作用。结果 急诊科护士职业场所暴力与职业倦怠中情感衰竭、去人格化以及离职倾向呈正相关（均有P<0.05）,职业倦怠中情感衰竭以及去人格化与离职倾向之间呈正相关（均有P<0.05）。路径分析显示,职业场所暴力通过情感衰竭和去人格化对离职倾向的间接效应分别为（t=6.21,95% CI:0.021~0.059）和（t=5.39,95% CI:0.019~0.056）。结论 工作场所暴力和职业倦怠是影响离职倾向的重要因素,情感衰竭和去人格化在工作场所暴力对离职倾向的影响中发挥重要的中介作用。     

Effect of psychosocial work environment and job satisfaction on burnout syndrome among specialist physicians

OBJECTIVES: To describe the prevalence of burnout syndrome according to medical specialty and to examine the impact of work psychosocial risk factors, job satisfaction and professional characteristics on burnout syndrome among specialist physicians throughout Spain. METHODS: A cross-sectional survey was carried out among 1,021 Spanish physicians. The outcome variables were the 3 dimensions of burnout syndrome: emotional exhaustion, depersonalization, and personal accomplishment. The explanatory variables were work psychosocial risk factors and job satisfaction evaluated by a stress scale specifically designed for physicians. Adjusted odds ratios and their 95% confidence intervals were calculated by logistic regression. RESULTS: The probability of high emotional exhaustion and depersonalization were greater in physicians exposed to a high level of contact with suffering and death and to a negative impact of work on home life. The probability of high emotional exhaustion was greater among physicians with a high work overload. The risk of low personal accomplishment was higher among physicians with low professional satisfaction and those without training activities. Dissatisfaction with relationships with patients and relatives had a negative effect on the 3 dimensions of burnout. CONCLUSIONS: Psychosocial work environment and job satisfaction have a negative effect on burnout syndrome, especially on emotional exhaustion and depersonalization.     

Interpersonal conflict, social support, and burnout among home care workers in Japan

To examine associations between interpersonal relationships in work settings and burnout, a cross-sectional survey was conducted on home care workers in Sapporo, Japan, by using the Maslach Burnout Inventory (MBI) and scales of interpersonal conflict and social support developed by the authors. Questionnaires were distributed among 303 subjects and returned by 243 subjects (80%). Complete answers were obtained from 106 subjects and were used for analysis. In multiple regression analyses, conflict with clients and their families significantly related to emotional exhaustion and depersonalization of the MBI (p<.05). Supervisory conflict significantly related to emotional exhaustion (p<.05), whereas coworker conflict significantly associated with depersonalization (p<.01). It is suggested that conflicts with clients' families, as well as clients, are important indicators for emotional exhaustion and depersonalization of home care workers.     

Burnout, social support, and coping at work among social workers, psychologists, and nurses: the role of challenge/control appraisals

The purpose of this study is twofold: (1) to compare stress appraisals, coping strategies, social resources, and burnout at work between social workers, psychologists and nurses; and (2) to assess the effectiveness of appraisals and support in reducing burnout and enhancing effective coping strategies. Questionnaires containing assessments of work stress appraisals, coping strategies used to deal with problems at work, and social support at work, as well as burnout measures of exhaustion, depersonalization, and accomplishment were completed by 249 female professionals (age range 25-61). No differences were observed between the three professions on most psychological measures, except for the depersonalization outcome of burnout, which was significantly lower among psychologists than among nurses or social workers. High challenge/control appraisal of the job was directly related to all burnout outcomes, contributing to less exhaustion and depersonalization and to more personal accomplishment. The challenge/control appraisal was also negatively associated with emotion-focused coping. By comparison, the stress/load appraisal contributed to more exhaustion at work, while emotion-focused coping contributed to higher depersonalization. Social support was associated with higher challenge/control appraisal, with the latter mediating support effects on burnout. These data suggest that the perception of challenge/control in one's work may be an important factor in preventing work burnout in the three professions tested in the study.     

天津地区护士职业倦怠状况及其影响因素

目的探讨分析天津地区护士职业倦怠状况及其影响因素。方法采用护士职业倦怠问卷(Maslach Burnout Inven-tory,MBI)、护士工作压力源量表对350名在职护士进行问卷调查。结果①病房护士的职业倦怠程度高于门诊;工作职称越高,职业倦怠程度越低;个人月收入越低,职业倦怠程度越高。②相关性分析结果表明,情绪耗竭、去人格化维度与护士工作压力源5个方面存在正相关,低个人成就感与护士工作压力源5个方面呈负相关。③回归分析结果提示,护士总体工作压力对情绪耗竭、去人格化和低个人成就感3个维度均具有预测作用;个人月收入和职称对情绪耗竭和低个人成就感2个维度均具有预测作用;工作类型对情绪耗竭、来自专业及工作的压力对去人格化均具有预测作用。结论不同的工作压力源和个人背景对护士职业倦怠的3个维度具有不同的预测作用。     

Understanding Burnout in Child and Youth Care Workers

Burnout is a major concern in human service occupations as it has been linked to turnover, absenteeism, a reduction in the quality of services, numerous physical and psychological disorders, and a disruption in interpersonal relations (Maslach et al. 2001). Child and youth care workers are especially susceptible to burnout as the inherent challenges of working within the life-space of high-risk children and youth causes difficulties in attracting and retaining qualified employees. In the present study, burnout was measured in a group of 94 child and youth care workers from 8 agencies in a Western Canadian city using the three dimensional model of the Maslach Burnout Inventory (MBI). The MBI conceptualizes burnout as emotional exhaustion, depersonalization, and a lack of a sense of personal accomplishment. Among these child and youth care workers each of the three dimensions of burnout was predicted by a combination of work environment, personality, and social support.     

疫情防控常态化背景下疫苗集中接种点医务人员职业倦怠现况调查

目的 本研究调查新冠疫苗全面接种时期相关医务人员的职业倦怠状况,探讨个体因素以及社会支持对倦怠水平的影响。方法 在南京市12个行政区中随机抽取4个辖区的新冠疫苗集中接种点,将全部医务人员共428名作为研究对象进行问卷调查,问卷包括人口学特征、中文版职业倦怠量表和社会支持量表。结果 医务人员情感耗竭、人格解体、个人成就感降低维度得分分别为(17.99±7.89)、(7.20±3.52)和(12.07±5.30)分。多元线性回归分析结果显示,上司支持(β=-0.180, P< 0.05)、同事支持(β=-0.180, P< 0.05)为情感耗竭的保护因素,已婚、问诊岗位为情感耗竭的危险因素(β=0.161、β=0.095,P值均< 0.05),女性是人格解体的保护因素(β=-0.096,P< 0.05),亲友支持(β=-0.235, P< 0.05)是人格解体的保护因素,已婚是人格解体的危险因素(β=0.142,P< 0.05),同事支持(β=-0.168, P< 0.05)、亲友支持(β=-0.210, P< 0.05)、工龄(β=-0.154, P< 0.05)为个人成就感降低的保护因素,硕士学历是个人成就感降低的危险因素(β=0.126,P < 0.05)。结论 重视提高全方面社会支持,重点关注已婚、男性、硕士学历以及较短工龄医务人员的心理健康。     

Burnout syndrome in health workers and relationship with personal and environmental factors

OBJECTIVES: High rates of professional burnout syndrome have been found among health service professionals. Our objective was to study the prevalence of burnout syndrome in hospital health workers and to determine its relationship with personal and environmental factors. METHODS: A total of 2290 health workers from five hospitals in the province of Girona (Spain) were invited to participate. Interviewees were given a specifically designed questionnaire, a questionnaire on organizational climate, and the Spanish version of the Maslach Burnout Inventory, which includes three scales: emotional exhaustion, depersonalization, and reduced personal accomplishment. RESULTS: Responses were received from 1095 health workers (a response rate of 47.8%). A high level of emotional exhaustion was found in 41.6% of staff members, especially among doctors and nurses; a high level of depersonalization was found in 23%, mainly among doctors, and reduced personal accomplishment was found in 27.9%, mainly among technicians and doctors. Multiple logistic regression revealed that a high level of emotional exhaustion was associated with frequent consumption of tranquilizers or antidepressants, whereas optimism and job satisfaction showed an inverse association. The variables that were inversely associated with a high level of depersonalization were the number of years in the profession, optimism, evaluation of work as being useful and the perception of being valued by others. Reduced personal accomplishment was also inversely associated with optimism, satisfaction with the usefulness of one's work, and satisfaction with teamwork. CONCLUSIONS: In view of the results obtained, to reduce professional burnout in hospitals, optimism and a sense of self-worth among individuals should be encouraged and the organizational environment should be improved.     

产科护士职业倦怠及工作投入的调查

目的 分析调查产科护士职业倦怠及工作投入情况。方法 2020年6—12月通过整群抽样方法选取该院20名产科护士,选择工作投入量表、职业倦怠量表、自制问卷开展问卷调查,对问卷调查结果进行总结分析。结果 全部20名产科护士的职业倦怠评分结果为：个体成就感、去人格化、情感耗竭评分分别为（35.61±6.59）、（17.06±4.29）、（40.38±6.35）分。工作投入评分结果为：活力、专注、奉献评分分别为（18.29±9.22）、（16.25±6.31）、（12.26±3.82）分。全部20名产科护士中,共17名护士出现职业倦怠,发生率为85.0%(17/20)。与其他收入组的产科护士相比较,月收入> 8 000元的产科护士的情感耗竭、去人格化以及个人成就感等职业倦怠评分明显低（P <0.05）,工作投入总分明显高（P <0.05）。与其他学历水平组的产科护士相比较,本科及以上学历水平的产科护士的情感耗竭、去人格化以及个人成就感等职业倦怠评分明显低（P <0.05）,工作投入总分明显高（P<0.05）。与其他年龄组的产科护士相比较,年龄≥41岁组的产科护士的...     

Can skill-development training alleviate burnout in hospital social workers?

Staff development programs, which focus on imparting and improving intervention skills, are acknowledged as an efficient way to reduce burnout, but few studies have examined this effect. The aim of the present study was to detect any difference in the level of social worker's burnout before and after attending two different skill-development groups, namely group-intervention skills for more experienced social workers and general hospital social-work skills for less experienced. Twenty-five hospital social workers participated in the study. The three dimensions of burnout, namely emotional exhaustion, depersonalization, and personal accomplishment, changed between the pre-training and post-training measures: personal accomplishment rose by 12.39% and depersonalization fell by 29.75%. The difference was significant for the two dimensions in both groups. Emotional exhaustion significantly declined in the hospital social-work skills group only, and revealed a group-time effect. The level of peer support rose in the hospital-skills group and was positively related to a lowering of emotional exhaustion. This was an exploratory study, with a rather small sample, and the results are preliminary, but they show a promising possibility of burnout reduction among professional workers. Further research on the effect of skill development training on reducing burnout is needed.     

Satisfied as professionals,but also exhausted and worried!!: The role of job demands,resources and emotional experiences of Spanish nursing home workers during the COVID-19 pandemic

Nursing home workers have been exposed to great physical and mental burdens during the COVID-19 pandemic. Although this has generated high levels of exhaustion, it may also have contributed to feelings of professional satisfaction. The objective of this study was to explore the levels of satisfaction among nursing home workers during the COVID-19 pandemic, as well as the role of job demands, resources and emotional experiences in explaining their levels of satisfaction. This cross-sectional study was conducted in Spain between March and May 2020. Three hundred and thirty-five nursing home workers participated. A quantitative analysis was conducted, as was a content analysis of the responses to an open-ended question about the respondents' perceptions of job demands and resources during the crisis. The results showed that workers had very high levels of satisfaction. Social pressure from work, contact with death and suffering, and emotional exhaustion were negatively associated with satisfaction. Moreover, under conditions of extensive contact with suffering people and great fear of contagion, social support at work was shown to promote professional satisfaction. In conclusion, nursing home workers in Spain experienced high rates of satisfaction during the COVID-19 crisis despite the high job demands, lack of job resources, fear of contagion and exhaustion. The main practical implication of this study is the importance of ensuring optimal working conditions in the nursing home sector in order to guarantee professional satisfaction, prevent burnout, reduce turnover and promote post-crisis resilience.     

职业应激对工作疲竭感影响的层次回归分析

目的探讨职业人群中工作疲竭感的影响因素。方法以456名教师与外企员工为研究对象,问卷评估工作疲竭感,同时运用工作要求-自主模式与付出-回报失衡模式问卷评估职业应激程度。运用层次多元回归分析工作疲竭感与个体拓征和职业应激程度之间的关系。结果工作疲竭感3个维度情感耗竭得分为19．70±8．92,人格解体得分为11．95±4．45,个体成就感降低得分为28．10±10．08。职业应激对工作疲竭感的3个维度影响不同。工作要求、工作付出、内在驱动均对情感耗竭呈正向作用,而工作自主性对情感耗竭呈负向作用。人格解体受个体的年龄、性别和受教育程度的明显影响；同时工作自主程度、工作回报及内在驱动影响人格解体得分。个人成就感得分与受教育程度及社会支持关系密切。结论工作疲竭感的预防需要降低职业应激程度,同时关注个体特征。     

Burnout syndrome: prevalence and associated factors among workers in a district hospital

AIM: Burnout syndrome refers to a kind of occupational stress that can have psychosomatic, behavioral, emotional, familial, and social repercussions; it can also cause absenteeism and loss of efficacy at work. The aim of this study was to determine the prevalence of burnout among staff in a district hospital, as well as the personal and working characteristics associated with the syndrome. METHODS: A cross-sectional study was designed in which a representative random sample of 300 workers, stratified according to professional group, was given the Maslach Burnout Inventory to measure the degree of burnout. This questionnaire has three subscales: emotional exhaustion (EE), depersonalization (DP) and personal achievement (PA). RESULTS: A high degree of burnout was found for EE in 13.9% of the staff interviewed, in 11.1% for DP and in 6.6% for PA. None of the interviewees had high scores for all three scales while 27% had a high level of burnout in at least one of the scales. In the multivariate analysis, professional category and sex were statistically significantly associated with a high level of burnout. CONCLUSION: The prevalence of burnout in Mataró Hospital (Spain) is relatively low and depends mainly on sex and professional group.     

北京某三甲医院心脏外科医生职业倦怠与压力水平的关系

目的调查安贞医院心脏外科医生的职业倦怠状况,探讨职业倦怠与压力水平的关系。方法采用Maslach倦怠量表(MBI-GS)和职业压力指标问卷(OSI-2)中的压力源分量表对66名心脏外科医生进行调查。结果 47%的被试者有一定程度的情绪衰竭;39.4%的被试者有一定程度的情感疏远;10.6%的被试者职业效能感较低。年龄、受教育程度与心脏外科医生的职业倦怠相关(P<0.05);工作10～15年者职业倦怠程度显著高于其他人群;婚姻状况与职业倦怠无显著相关。工作负荷对情绪衰竭具有正相关作用;人际关系对情感疏远具有正相关作用;日常烦忧、管理角色对职业效能具有负相关作用。结论部分心脏外科医生有一定程度的职业倦怠;不同来源的压力源对职业倦怠的三个维度具有不同的影响作用。     

医护人员工作倦怠与工作满意度现况调查及其影响因素

目的分析医护人员工作倦怠及工作满意度的影响因素。方法采用职业倦怠问卷（Maslach Burnout Inventory,MBI）及明尼苏达工作满意度问卷（Minnesota Satisfaction Questionnaire,MSQ）对辽宁省铁岭煤矿集团总医院的600名医护人员进行自填式问卷调查。结果 30～39岁年龄组及工作年数在10～19 a的医护人员的情绪衰竭、人格解体维度得分最高,分别为11.70±7.01、6.15±5.68和11.92±5.82、6.26±5.95;离异的医护人员个人成就感最低,得分为19.81±6.93。承担科主任或护士长管理职位的医护人员的工作倦怠度比未承担管理职位的医护人员低。高级技术职称的医护人员个人成就感明显高于初级职称者,没有夜班的医护人员在总体工作满意度上得分明显高于有夜班人员。医患关系严重紧张的医护人员的情绪衰竭、人格解体维度得分高于一般紧张的医护人员,而工作满意度得分低于一般紧张的医护人员。医护人员的工作满意度与情绪衰竭、人格解体、离职意愿呈负相关关系,而与个人成就感呈正相关关系。结论年龄、工作年数、婚姻状况、管理职务、技术职称、夜班工作、医患关系都影响到医护人员的工作倦怠及工作满意度。医护人员的工作倦怠及工作满意度影响离职意愿。     

劳动密集型企业女工职业倦怠现状及影响因素分析

目的:了解劳动密集型企业女工职业倦怠现状及其影响因素。方法:于2019年8月采用整群随机抽样方法,选取广东省5家劳动密集型企业的750名女工作为研究对象,回收有效问卷665份,有效回收率为88.67%。采用《职业倦怠通用量表》调查其职业倦怠水平,用《工作付出-回报失衡紧张量表》评估其职业紧张水平。组间比较用Mann-W...     

太原市三甲医院麻醉医生职业倦怠及相关因素分析

目的了解麻醉医生职业倦怠现状及职业倦怠与年龄、学历、工龄、性别的关系。方法采用马斯勒职业倦怠量表,对78名麻醉医生进行调查。结果麻醉医生的情绪衰竭和去人性化明显高于国内常模,低成就感明显低于国内常模。年龄与职业倦怠成负相关;学历高者情绪衰竭和去人性化要高于学历低者;工龄短者在情绪衰竭和去人性化要高于工龄长者。结论麻醉医生职业倦怠较严重。应重点关注学历高、工龄短的麻醉医生,以提升医疗质量,缓解医患矛盾。     

护士职业压力、应对方式与职业倦怠的相关性

目的了解重症监护病房（ICU）护士的职业压力、应对方式及职业倦怠现状,明确职业压力、应对方式与职业倦怠的相关性,为减轻ICU护士职业倦怠提供科学依据。方法 2013年10月对唐山市工人医院13个ICU 204名护士,采用护士工作压力源、简易应对方式、职业倦怠量表进行问卷调查。结果护士工作压力总分为（2.36±0.42）分,其中工作量及时间分配是其护士最主要工作压力源（2.95±0.67）分。ICU护士积极应对方式为（1.78±0.46）分,与全国常模无差异;消极应对方式为（1.16±0.54）分,低于全国常模;ICU护士情感枯竭为（26.60±10.23）分,个人成就感为（26.20±9.78）分,去人格化维度为（6.99±5.31）分。相关性分析显示,ICU护士职业压力、消极应对与情感枯竭、去人格化呈正相关,积极应对与个人成就感呈正相关（P〈0.05）。结论 ICU护士职业压力愈大,情感枯竭、去人格化程度愈重,积极应对方式可提高护士的个人成就感,消极应对方式易使情感枯竭、去人格化程度增高。