Measuring workload of home visit care activities using relative values

OBJECTIVES: The purpose of this study was to measure the workload of home visit care activities and their relative values. This study examined also factors that affect the workload of home visit care activities. METHODS: The participants of this study were 126 home-helpers of 50 home visit care agencies at the 2nd Longterm Care Insurance Demonstration Project. The workload of home visit care activities was divided into total work and four dimensions; physical efforts, mental efforts, stress and time. Home visit care activities consisted of four categories with 24 items. We used magnitude estimation method to measure their relative values of the four dimensions. The participants answered the relative values of each activities based on the reference service. We used the activity for supporting their elderly's evacuation as the reference service. RESULTS: Most of the respondents were over 40 years old female. They consumed most their time supporting elderly's going out. They consumed their highest physical, mental efforts, and stress for activities of coping with emergency situation. The Pearson correlation coefficients showed significant relationships between workload and each dimensions. This study showed that all four dimensions are statistically significant predictors of workload of home visit care activities. Also, we found that the home-helper's career affects the workload of home visit care activities. CONCLUSIONS: The workload of home visit care activities could be explained by physical efforts, mental efforts, stress and time.     

The family health program and the reconstruction of basic health care in the Systema Unico de Saúde: a contribution of Brazilian nursing

The present study is a reflection about the historical, political and administrative dimensions of the reorganization of basic attention health services in Brazil, especially PSF and PACS. It also discusses the insertion of nursing professionals in these organizations, focusing on the management of total care in nursing assistance.     

Ethical dimension of mental health care within the public health network

OBJECTIVE: To analyze the meanings of caring for people who seek assistance in mental health, from the perspective of psychologists engaged in their daily activities within public health services. METHODOLOGICAL PROCEDURES: An exploratory qualitative study was conducted in the city of Fortaleza, Northeastern Brazil, in 2006. The sample was composed of eight female informants, all of which were psychologists working in the state public health network. Data was obtained by means of non-directive interviews which were taped and transcribed. Categories were obtained from the discourses based on a hermeneutical approach by means of which an interpretive network was constructed. ANALISYS OF RESULTS: The interpretative network indicated that psychologists recognize their insertion in the field of public health as distinct from the professional field in which they obtained their training and, consequently, as a challenge. The predominant conceptions of care were circumscribed to the technical dimension, although other dimensions, closer to ethical concerns and to those related to respect for the "other" were also identified. CONCLUSIONS: In the daily routine of assistance within the public health network, care is perceived as a technical attitude. It involves control and nullification of alterity, being more closely aligned to the traditional models of biomedicine and clinical psychology. However, other practices were observed that overcome this attitude. These emerging practices assume a new configuration, oriented towards affection, dialogue between professionals and those seeking assistance and an ethical commitment forged within a political and socio-cultural perspective.     

Managing the body work of home care

Body work is a key element of home healthcare. Recent restructuring of health and social care services means the home is increasingly a key site of long-term care. While there is a growing literature on the social dynamics between care recipients and their family caregivers, less is known about the formal work dynamic between paid care workers and care recipients and family caregivers. Drawing on interview data from an Ontario-based study of long-term home care, we explore how body work is negotiated through the embodied practices of care in the home and through care relationships associated with home care. In particular we focus on how the practices of intimate body care (such as bathing, toileting, and catheter management) show the diverse dynamics of care work through which caregivers, care recipients and homespace are constituted. We argue that the practices of care are shaped by a complex interweaving of regulatory mechanisms associated with home care along with the physical and affective dimensions of intimate body work. In turn this suggests the need for new ways of understanding body work in contemporary landscapes of care.     

A delay they can ill afford: delays in obtaining Attendance Allowance for older, terminally ill cancer patients, and the role of health and social care professionals in reducing them

Despite a growing interest in holistic care for the terminally ill, financial needs are often not addressed. This is reflected in the fact that some people with a terminal illness are not accessing disability benefits, despite eligibility. The present paper is based on a study investigating delays experienced by cancer patients in obtaining Attendance Allowance (AA) by special rules, and missed opportunities for professionals to assist with claims. The study took place in a hospice where patients were referred to social work professionals for assistance in claiming AA. In each case, the patient had been eligible for some time before the referral. Over a 5-month period, all 22 patients who were referred completed a questionnaire. Data were collected to show their personal characteristics, how they came to be referred for assistance and their level of knowledge of AA. The length of time that people had already been eligible and the time taken to claim were recorded to show the amount of lost benefit. The health and social care professionals whom these patients had seen since becoming eligible were also recorded. A wide range of people experienced delays in accessing AA. Their total lost income ranged from pound 110.60 to pound 1106.00. The median was pound 387.10 and four people died before being awarded AA. Only four patients were fully aware of their eligibility. Every person had seen between one and four professionals since becoming eligible for the benefit, without the meeting resulting in a claim. Increased income aids the management of illness, and information and assistance to claim disability benefits need to be made available in a consistent manner at the earliest opportunity. Health and social care professionals are in a position to provide this. However, changes to the claims process, proposed by the present author, could ensure that AA is received automatically, without delay and without extensive paperwork.     

An assessment of the comparative advantages of paediatric activities using routine hospital records.

Comparison is made of the advantages, in terms of benefit to patients and salary costs, of employing a consultant paediatrician and non-specialist physicians in clinical work, management activities, research, and education. Comparisons are based on data derived by a simple method from inpatient records of 10 125 children aged 0-5 years admitted over a 23-month period to Mbale Hospital, Uganda. Benefits to inpatients were assessed from the quarterly death and failure rates and the proportion of failures occurring within 24 h of admission to hospital. The relative costs of the various items of medical work were based on the salary costs that they incurred. The advantages of one activity compared with another are demonstrated, and the results clearly indicate that greater benefit at lower cost was obtained by the use of physicians in management and supervisory work than by employing them in the routine care of inpatients.     

The Role of the Social Worker in the Adult Critical Care Unit: A Systematic Review of the Literature

Social workers provide care to patients and families in the adult critical care unit. We conducted a systematic review of the literature to more clearly identify the role of the social worker practicing in the intensive care unit. We conducted a comprehensive search of the literature using the Pubmed, Embase, ISI, Scopus, and Social Work Abstracts databases using the terms “intensive care,” “critical care,” and “social work.” Articles were selected for review if they met the following criteria: formal studies or opinion papers whose primary focus was the role or scope of practice of the social worker in the adult critical care unit. Articles were selected and reviewed independently by two social work investigators. Our search retrieved 550 potentially relevant articles. Twelve full-text articles were deemed eligible for abstracting. Three of the articles were studies that examined different aspects of social work practice including implementation of a family assistance program, social work response to anxiety levels of families in critical care and common activities of critical care social workers. Nine articles were primarily opinion pieces. All of the opinion articles described psychosocial support and counseling as a primary role of critical care social work. Other frequently identified roles were crisis intervention, psychosocial assessment, facilitating communication, end-of-life care, and practical assistance. There is little empiric data describing the role of the critical care social worker. Consistent themes from the articles identified include the role of social workers as counseling professionals, facilitators of communication, and resource agents. Further research to identify formal assessment tools and outcome studies of specific counseling techniques will provide important information for best practice guidelines in this area.     

The role of the social worker in the adult critical care unit: a systematic review of the literature

Social workers provide care to patients and families in the adult critical care unit. We conducted a systematic review of the literature to more clearly identify the role of the social worker practicing in the intensive care unit. We conducted a comprehensive search of the literature using the Pubmed, Embase, ISI, Scopus, and Social Work Abstracts databases using the terms "intensive care," "critical care," and "social work." Articles were selected for review if they met the following criteria: formal studies or opinion papers whose primary focus was the role or scope of practice of the social worker in the adult critical care unit. Articles were selected and reviewed independently by two social work investigators. Our search retrieved 550 potentially relevant articles. Twelve full-text articles were deemed eligible for abstracting. Three of the articles were studies that examined different aspects of social work practice including implementation of a family assistance program, social work response to anxiety levels of families in critical care and common activities of critical care social workers. Nine articles were primarily opinion pieces. All of the opinion articles described psychosocial support and counseling as a primary role of critical care social work. Other frequently identified roles were crisis intervention, psychosocial assessment, facilitating communication, end-of-life care, and practical assistance. There is little empiric data describing the role of the critical care social worker. Consistent themes from the articles identified include the role of social workers as counseling professionals, facilitators of communication, and resource agents. Further research to identify formal assessment tools and outcome studies of specific counseling techniques will provide important information for best practice guidelines in this area.     

Disease Management as a Part of Total Health and Productivity Management

When adults become ill they typically use more than just medical care services. They often miss time from work or incur periods of short term disability. In some cases, they also use workers’ compensation, occupational health or long term disability programme services and, in some situations, sick employees may attend work but be substantially less productive. Disease management programme vendors can enhance their services by managing the full spectrum of health and productivity programme services that people use, not just medical care services.Health and productivity management (HPM) refers to the coordination of the many types of services that employees use. These services include medical care, disability programmes, workers compensation programmes, employee assistance programmes, absenteeism and occupational safety programmes. HPM also refers to activities meant to enhance on-the-job productivity. HPM requires that disease management programme managers take a broader view of health and disease management than is typical. These programme activities may include deciding which disease(s) to address as priorities; developing treatment guidelines that focus on more than just clinical care; choosing appropriate and relevant outcome measures to address; implementing interventions that enhance productivity, improve health, and limit unnecessary medical care use; and supporting continuous quality improvement efforts.Considering these activities under an HPM umbrella requires a focus on productivity and quality of life that will add substantial value to the services offered by disease management programmes. The HPM approach will be more costly initially, but should prove more cost effective in the long term, since it considers a much wider array of potential benefits from health and disease management.     

Oral health in the Brazilian Family Health Program: a health care model evaluation

The purpose of this study was to evaluate the addition of oral health teams to the Family Health Program in the State of Rio Grande do Norte, Brazil, by analyzing factors that can affect the process of changing oral health care models. The evaluation involved three dimensions: access, work organization, and planning strategies. 19 counties (municipalities) were randomly selected. The data collection instruments were: structured interviews with health managers and dentists, structured observation, and documental research. The study identified a lack of formal employment contracts for dentists, difficulty in referring patients for high-complexity procedures, and problems with the development of inter-sector activities, epidemiological diagnoses, and work evaluation. Most of the counties showed little or no improvement in oral health care. The counties that had improved their oral health care were the same ones with higher life expectancy, lower infant mortality rates, higher per capita income, and higher human development index (HDI). In conclusion, public policies that include aspects beyond the health sector are decisive for a real change in health care models.     

Idealization and reality of nursing work at specialized units

The research aimed at analyzing the nurse's work organization in specialized hospital sectors, and at knowing her conception about the activities in the clinical model of the health care. Through semi-structured interviews, it was found that activities change according to care complexity. The nurse has freedom of action in her routine, which is made in the interdependence relationship of health professionals. The articulating role developed by the nurse related to the physician's work and also to the other institution services was identified. It was confirmed that caring and managing are the nurse's work dimensions, which change according to the activities specification in the different specialized units.     

震后护理帮扶一对一模式探讨

目的探索适合震后极重灾区灾后重建的有效帮扶模式。方法采用调查问卷,充分评估极重灾区医院灾后重建护理需求,选择一对一帮扶,通过分期分批帮扶指导、免费进修、业务骨干常驻指导等方式,帮助灾区医院重建护理队伍。结果极重灾区县医院在新院建成1年内完成了护理队伍重建。结论一对一帮扶模式能快速、有效地提高极重灾区护理队伍素质,提升护理管理水平,加快灾后重建进程。     

Perceptions of management development in selected hospitals

Today health care executives are managing organizations that are complex and require a higher degree of financial management, medical knowledge, and general business skills. The skills and academic background required to manage health care facilities have been debated by practitioners and academicians over the years. This study will examine executives' perceptions of management development activities in their organizations. To assess these perceptions, an eight-item questionnaire was mailed to 587 executives. Forty-two percent were returned. The data showed that a majority of the respondents indicated that the management development programs in their organizations were well received and that the morale of managers had improved. The pressures and challenges facing health care organizations will require managers and executives to make use of a wide range of skills if they are to be successful.     

Integral care, a SUS (Brazilian Unified Health System) guideline for the sanitary surveillance

The sanitary surveillance (Visa) performs several practices, on different objects and its actions are guided by principles and guidelines of the SUS. It was done a critical reflection on the interaction conditions of practice in Visa, with a constitutional proposition of the SUS: integral care. The analysis was based on the theory of structuration (Giddens) that considers mobilization of structural resources as dimensions of social interaction, which would justify the legitimacy exercised since the standards. Have been analyzed the following categories: Visa and its insertion within the SUS; the integral care and the Visa; and political impediments. The Visa has been organized by National Health Surveillance Agency. Nowadays it has as sanitary responsibilities, communication with society and health promotion. The proposal of the literature concerning integral care is based on the assistance issue. The organization of the services in the different federative entities is the sense of integral care most adopted by Visa. Political impediments focus on the institutional renewal, on the conflicts of interest arena, on the distance between formulated policies and established practices and gaps concerning work management and the insufficiency of financial support.     

Early education and inclusion in Poland

The purpose of this article is to present a Polish point of view of integration work with children needing assistance. Since the 70th year of the twentieth century, the Polish kindergarten was starting to realize a new educational and care duty. The changing of duty was a consequence of psychological and pedagogical research study which encircled six-year-old children, and children with special needs, before starting in the first class of elementary school. With 30 years of retrospective views, we could not evaluate this process as effectively, because these activities do not solve the problem of coping with school evaluative standards by children. Kindergarten remains the first, not obligatory link of education for children needing assistance. This article also presents a new method of work with pre-school-age children in Polish kindergartens, based on polysensual child activities.     

The role of research in a technical assistance agency: the case of the 'German Agency for Technical Co-operation'

Technical assistance agencies have a sustainable impact on the health systems of the countries they are operating in. As well as policy-makers at the national level, technical assistance agencies see themselves confronted that their interventions should be based on evidence, usually meaning the results of research. This study has the aim to analyse role of research in the implementation of technical assistance. We sent a questionnaire to all health project managers of the 'German Agency for Technical Co-operation' and performed a qualitative case study in one of the health projects. Forty-seven of 80 (58.8%) of the questionnaires were completed and sent back. The managers considered publications of International Organisations (IOs), scientific articles and local research as most important for their work. The case study showed application problems in the daily work. Research use not only depends on the relevance of the data but also on analytical skills, linguistic barriers and technical access to research by the potential users. The role of knowledge and information management has to be clearly defined in an organisation of technical assistance. The specific needs at the different levels have to be analysed so that skills and resources can be allocated adequately.