护理组织氛围与护士工作满意度的相关性

目的了解医院护理组织氛围与护士工作满意度现状,探讨两者之间的关系。方法2013年10-12月,采用混合抽样法选择哈尔滨市4所三级甲等综合性医院的1200名护士作为调查对象,采用一般资料问卷、护理组织氛围量表和护士工作满意度量表进行调查。结果返回的1188份有效问卷中,护理组织氛围得分为(3.84±0.59)分,编制、年龄和职务为其主要影响因素(P0.05);护士工作满意度平均得分为(123.63±18.59)分,护龄、职称和编制为其主要影响因素(P0.05);护理组织氛围的总分及3个维度(关心员工、温暖和工作主动性、支持认同)得分与护士工作满意度平均得分呈正相关(P0.05)。结论护理管理者应注重创造良好的护理组织氛围,以提高护士的工作满意度,从而促进护理服务质量的有效提升。     

The influence of authentic leadership and areas of worklife on work engagement of registered nurses

Aim To examine the relationships among nurses’ perceptions of nurse managers’ authentic leadership, nurses’ overall person–job match in the six areas of worklife and their work engagement. Background Reports have highlighted the impact of demanding and unsupportive work environments on nurses’ wellbeing, resulting in a need for strong nursing leadership to build sustainable and healthier work environments. Methods A secondary analysis of data collected from a non-experimental, predictive design survey of a random sample of 280 registered nurses working in acute care hospitals was conducted. Results An overall person–job match in the six areas of worklife fully mediated the relationship between authentic leadership and work engagement. Further, authentic leadership, overall person–job match in the six areas of worklife and years of nursing experience explained 33.1% of the variance in work engagement. Conclusions Findings suggest that nurses who work for managers demonstrating higher levels of authentic leadership report a greater overall person–job match in the six areas of worklife and greater work engagement. Implications for nursing management As nurse managers’ play a key role in promoting work engagement among nurses, authentic leadership development for nurse managers focusing on self-awareness, relational transparency, ethics and balanced processing would be beneficial.     

护理人员工作满意度、工作负荷与压力自我评价及其影响因素

目的了解医院护理人员对工作负荷、工作压力和满意度的自我认识与评价,探讨年龄、学历、工作年限等个人特征对工作负荷、工作压力和满意度的影响。方法采取整群抽样的方法,对2所三级医院10个科室260名正式在编护士进行问卷调查,内容包括护理人员年龄,学历,职称,从事护理工作年限,护理工作负荷及工作压力大小及原因,工作、收入满意度及原因等,并对调查资料进行统计学分析。结果护理人员认为工作负荷重的比例占83.7%,报告工作压力大的比例占80.5%;工作负荷重的原因主要是护理人员缺乏,工作压力大的原因主要是工作负荷重和担心人身安全;护理工作年限、学历和职称是影响护理人员对工作负荷评价的因素;护理人员对工作与收入满意度不高,且职称越高,工作满意度越低;工作满意度不高的主要原因是收入低、工作不受重视、个人才能难以发挥、职称晋升难。结论护理人员工作负荷重,工作压力大,工作满意度不高;有必要制定针对性的人力资源管理对策,合理配备与使用护理人员,减轻护理人员工作负荷与压力,提高护士的工作满意度。     

天津市三级甲等综合儿科医院护士执业环境现状分析及对策

目的:调查了解天津市某三级甲等儿科医院护士执业环境现状及存在问题,为管理人员改善儿科护士执业环境提供理论依据.方法:依托国家护理质量数据平台,通过扫描二维码在手机终端填写护士执业环境测量表,对717名符合纳入标准的注册护士进行调查和分析.结果:护士执业环境测评总分为(82.98±16.07)分,高于2017年全国护士执...     

Factors that influence nurses' job satisfaction

OBJECTIVE: To examine factors affecting the job satisfaction of registered nurses (RNs). BACKGROUND: A growing recognition of job dissatisfaction among RNs in South Carolina hospitals has contributed to current problems with recruitment and retention. If administrators identify factors influencing RNs' job satisfaction in hospitals and implement strategies to address these factors, RN turnover rates will decrease and recruiting and retention rates will increase. METHODS: A cross-sectional study of secondary data was designed to identify the individual, work, and geographic factors that impact nursing job satisfaction at the state level. A 27-question self-administered survey was sent to 17,500 RNs in South Carolina with postage-paid envelopes for their responses. Surveys from 3472 nurses were completed anonymously. Univariate statistics were used to describe the study sample. One-way and multivariable Analysis of Variance were used to determine which variables contributed the most to job satisfaction. RESULTS: For about two thirds of the RNs, job satisfaction remained the same or had lessened over the past 2 years. In addition, statistically significant differences were found between job satisfaction and years of service, job position, hospital retirement plan, and geographic area. CONCLUSIONS: The findings have implications for nurse managers and hospital administrators for planning and implementing effective health policies that will meet the unique needs of their staffs and organizations. Such research is particularly relevant in this difficult time of nursing shortages throughout the healthcare industry.     

Determinants of staff nurses' perceptions of autonomy within different clinical contexts

Studies of nurses and other health professionals indicate that autonomy is an important determinant of job satisfaction and turnover. This study analyzed selected characteristics of hospital nursing units to identify those features of the work setting that influence staff nurses' perceptions of autonomy: comparisons among nurses who work in different clinical areas were made. Data were collected by interviewing 789 nonsupervisory registered nurses who were employed full time at one large university-affiliated hospital. Personal and job-related information was obtained for each nurse. Structural features of units, such as workload, were gathered from head nurse reports and hospital records. Findings indicated that nurses' perceptions of autonomy are influenced by both personal characteristics of the nurse and structural features of the units. The nurse's sense of personal efficacy and the relationship she has with her head nurse are two important determinants of autonomy across all units. Workload, primary nursing, and staffing patterns are influential factors in predicting autonomy for nurses who work in critical care areas. Implications of these findings for nursing administrators are discussed.     

Attributes of nursing work environment as predictors of registered nurses’ job satisfaction and intention to leave

Aim To examine how front-line registered nurses’ perception of their work environment associates with and predicts nurse outcomes in terms of job satisfaction and turnover intention. Background Mounting evidence has pointed to an inseparable link between attributes of the nursing work environment and nurse outcomes. However, there is a paucity of research examining nurses’ perception of their work environment beyond the Western context. Methods This cross-sectional survey involved 1271 registered nurses working in 135 inpatient units in 10 public hospitals in Hong Kong. The instrument comprised items developed from in-depth interviews with front-line nurses that explored nurses’ perception of their work environment. Results Factor analysis identified five dimensions (professionalism, co-worker relationship, management, staffing and resources, and ward practice) of the nursing work environment. Logistic regression analysis further identified professionalism, management and ward practice as significant factors in predicting nurses’ turnover intention, and staffing and resources as an additional factor in predicting their job satisfaction. Conclusions Attributes of the nursing work environment have a significant bearing on nurses’ job satisfaction and intention to leave. Implications for nursing management Managerial effort should focus on improving nurses’ work conditions through detailed resource planning, effective management and removal of work constraints that affect nursing practice.     

某三级甲等医院护理人员病人安全态度调查分析

目的调查临床护理人员对病人安全态度的认知现状,为护理管理者了解护理人员的病人安全文化状况,保证病人安全提供参考。方法选取某三级甲等医院190名临床护理人员,采用中文修订版安全态度调查问卷(The China Version of Safety Attitude Questionnaire,C-SAQ)进行问卷调查。结果临床护理人员的病人安全态度认知水平较好,总分(4.24±1.00)分,处于中等偏上水平。不同科室护理人员在安全氛围、管理感知、工作满意度、工作条件维度及总体得分上,不同用工形式护理人员在工作满意度及压力感知维度上差异均有统计学意义(P0.05),男性团队合作维度得分低于女性,接受过安全相关培训护理人员工作条件及压力感知维度得分高于未接受过安全相关培训护理人员,差异均有统计学意义(P0.05)。结论护理管理者应改进管理方式和方法,关心员工工作条件,增强护士工作满意度,加强不同性别护理人员的团队合作,采取系统化安全教育增强护理安全意识。     

Hospital RN job satisfaction and nurse unions

The objective of the study was to examine whether unionization is associated with job satisfaction among RNs in the United States using nationally representative surveys of RNs. Factors that predict job satisfaction for RNs in healthcare continue to be of great concern to nurse administrators and managers because job satisfaction remains an important aspect of nurse retention. In addition, the notion of having unions for RNs has also gained prominence on the national stage. The relationship between RN job satisfaction and having an RN union has rarely been studied, but in 2 studies, a paradox was found; hospitals with RN unions had higher job dissatisfaction but greater retention. This study will test the relationship between having an RN union and job satisfaction with data that are both more recent and nationally representative. We analyze the public-use data from the 2004 and 2008 National Sample Surveys of Registered Nurses. In both 2004 and 2008, union representation was negatively associated with job satisfaction, although this relationship was not statistically significant in 2008. Some nurse administrators and executives would not be surprised by this finding. However, although union nurses may express more dissatisfaction, they may also be more vocal and less fearful about voicing concerns. If managers can harness this ability of the nurses to be articulate and outspoken, working with unions and union nurses can be productive and satisfying.     

Coping with disability. Nurse administrators' obligations under the Americans with Disabilities Act.

Many nurses who have disabilities view the Americans with Disabilities Act of 1990 as a piece of legislation that will have significant implications for nurse administrators and managers at all levels. This legislation becomes fully operational in July 1992, and little has been written in nursing literature about its implications. As a nurse administrator, are you ready to "cope with disability?"     

Relationship of RN role responsibilities to job satisfaction.

This study tested a delivery of care model that maximizes the role of the registered nurse in rehabilitation by providing care based on the scope of practice exclusive to the registered nurse and supplementing that practice with licensed and non-licensed support personnel. The model of care was developed as a response to the nursing shortage. The model attempts to best utilize the limited resource of registered nurse staffing. The nursing shortage is a national and global public health problem that is expected to intensify as the nursing population ages. The hypothesis was that when the rehabilitation registered nurse is allowed to function in areas for which they are exclusively trained, job satisfaction will significantly improve as long as there is sufficient support staff to provide for non-essential functions. The conceptual model for the study is based on Donabedian's model which demonstrates the relationship between satisfaction and patient outcomes. Results indicated that after an initial stage of discomfort resulting from a change in role expectations nurse satisfaction improved when registered nurses functioned within their exclusive scope of practice.     

Nursing leadership in an academic hospital in Gauteng

Aim This study was aimed at describing nursing leadership in an academic hospital in Gauteng, South Africa. Background Nurse managers’ leadership styles affect nurses’ attitudes, behaviour and work performance. However, little is known about how nurses experience nurse leadership and what leadership styles are found in academic hospitals in Gauteng. Methods The study was based on Maxwell’s framework of leadership (relationships, equipping, leadership and attitude). A qualitative design was used in order to describe the experiences of registered nurses and nurse managers. The population of the study was all registered nurses and nurse managers of the hospital in which the study was conducted. In phase one of the study, a discussion group with 35 registered nurses using the nominal group technique was held to respond to the following statement: ‘Please explain how you have experienced leadership by nurse managers in this hospital’. In phase two of the study, five nurse managers were interviewed individually, using a semi-structured interview guide. Results Some nurse managers were practising autocratic leadership in this hospital. Implications for nursing management The nurse managers need to be taught about contemporary leadership styles such as transformational leadership and visionary leadership and also about supervision, role modelling and caring.     

Exploring the relationship between job satisfaction and nursing group outcome attainment capability in nurse administrators

Gianfermi r.e. & Buchholz s.w. (2011) Journal of Nursing Management 19, 1012–1019 Exploring the relationship between job satisfaction and nursing group outcome attainment capability in nurse administrators Aim To examine the relationship between job satisfaction and nursing group outcome attainment capability (NOAC) among nurse administrators. Background Contributing to the nursing shortage experienced in the USA is job dissatisfaction and a sense of powerlessness. The potential to achieve power exists within nursing and is realized when nurses achieve their goals. Nurse administrators can positively impact their settings by achieving these goals as they engage in the process of NOAC. However, little is known about the relationship between nurse administrators, job satisfaction and NOAC. Method In this non-experimental study, nurse administrators (n = 20) employed in mid-size urban and suburban hospitals were recruited using convenience sampling. Using an on-line format, participants completed the Minnesota Satisfaction Questionnaire to measure job satisfaction and the Sieloff–King Assessment of Group Outcome Attainment within Organizations to measure NOAC. Results Moderately strong and strong significant correlations (P < 0.003) were found between job satisfaction and nursing group outcome attainment capability (intrinsic satisfaction r = 0.800; extrinsic satisfaction r = 0.650; total satisfaction r = 0.770). Conclusion To increase job satisfaction, it is important that nurse administrators have the power to achieve their professional goals. Implications for nursing management Nurse administrators can potentially increase their job satisfaction by achieving their professional goals.     

Leadership: a key strategy in staff nurse retention

Nursing administrators are challenged to recruit and retain staff nurses in the midst of increasing job vacancies and staff nurse turnover rates averaging 21%. The prevailing issues related to staff nurse recruitment and retention in the current healthcare environment are briefly reviewed as introductory content. The article outlines the case from nursing administration literature that effective leadership styles of nurse managers and nurse administrators enhance staff nurse retention. As nurse administrators continue to struggle with staff nurse recruitment and retention, evidenced-based strategies are discussed that address leader preparation and organizational leadership structure including advanced education, leadership training, and shared leadership models.     

Demographic diversity, value congruence, and workplace outcomes in acute care

Nursing scholars and healthcare administrators often assume that a more diverse nursing workforce will lead to better patient and nurse outcomes, but this assumption has not been subject to rigorous empirical testing. In a study of nursing units in acute care hospitals, the influence of age, gender, education, race/ethnicity, and perceived value diversity on nurse job satisfaction, nurse intent to stay, and patient satisfaction were examined. Support was found for a negative relationship between perceived value diversity and all outcomes and for a negative relationship between education diversity and intent to stay. Additionally, positive relationships were found between race/ethnicity diversity and nurse job satisfaction as well as between age diversity and intent to stay. From a practice perspective, the findings suggest that implementing retention, recruitment, and management practices that foster a strong shared value system among nurses may lead to better workplace outcomes.     

Redesigning management roles. The executive challenge

The revolutionary changes that have occurred in healthcare during the past decade challenge nurse executives to analyze and redesign managerial roles. To confront future change and developments in nursing and management practice, the role of the first-line nurse manager must take on new dimensions to facilitate quality outcomes in patient care and empowerment of nurses at all levels of practice. The author presents a model of job redesign for nurse managers with emphasis on the motivational approach. Role outcomes for nurse managers are also detailed.