Technologists' productivity when using PACS: comparison of film-based versus filmless radiography

OBJECTIVE: The objective of this study was to assess the impact of filmless operation and computed radiography on technologists' examination times compared with conventional film-based operation and film-screen radiography. CONCLUSION: Compared with conventional film-screen operation, filmless operation using computed radiography was associated with a significant decrease in technologist examination times in the performance of general radiographic examinations. This decrease in technologist examination times in a filmless environment offers the potential for increased productivity with resulting personnel savings and improved operational efficiency.     

Chest radiography for radiologic technologists

The chest exam is performed more frequently than any other exam in the imaging department. It is important for radiographers to understand the standards for imaging the chest because good chest radiographs are critical in managing patient care. This article provides an overview of chest radiography from the perspective of both the radiologist and the technologist. Readers will gain an understanding of several pathologic processes involving the chest and can use this information to perform optimal radiographic imaging.     

The relationship of patient waiting time to capacity and utilization in emergency room radiology.

The relationship between patient waiting time and capacity and utilization is quantified. By deciding upon the average acceptable and maximum allowable waiting times, the required capacity and resulting utilization rate are fixed. The data needed for analysis include waiting time, patient volume, time required for specific types of examinations, and technologist and equipment capacity. Cost reduction is achieved without adversely affecting waiting time if volume variability can be reduced. Steps to increase productivity should also be considered as a means of reducing cost per examination, given the cost structure in emergency room radiology and the personnel costs.     

A new concept in radiology QA in a large setting

Determining film quality has traditionally been carried out through review and evaluation of exam retakes. At best, such a system will tell which exam areas the technologist repeated most. Kaiser Permanente Northwest has 80 radiologic technologists and 30 radiologists who rotate through film reading. The program developed at Kaiser is directed toward general diagnostic film quality only and uses the services of two full-time quality assurance (QA) technologists. Working together, the radiologist and QA staff have created a standard of diagnostic image quality. A QA radiologist representative is available to work with the QA technologist if inconsistencies are raised. Every other month, a QA technologist makes a random selection for review of 50 exams performed by each technologist. These evaluations cover view rather than exam, with each view judged on its own merit. The purpose is to look for recurring problems in the technologist's performance. Copies of the review sheet go to each technologist's supervisor who forwards a copy to the technologist. Technologists can request help to understand why certain films meet or fail to meet quality standards. The QA technologists are available to give one-on-one help, and they also offer classes and demonstrations. In turn, radiologist fill out quality control (QC) slips as they read exams. The slips help to educate and correct specific problems, and are a direct communication link between radiologist and technologist. The QA program places importance on having the proper tools for taking quality films. The program also provides several levels of accountability although QA technologists are not responsible for its enforcement. Instead, they give feedback to supervisors who enforce performance levels. An appeals process is also in place. The program helps keep image quality acceptable to both hospital radiologists and customer requirements in the industry. In turn, the technologists use it to further their professional development.     

Clinically challenging mammographic artifacts: a pictorial guide

Artifacts on mammographic images detract from the overall quality of the images and often present clinical and technical troubleshooting difficulties for the interpreting radiologist, technologist, and medical physicist and for the equipment and processor service personnel. This presentation demonstrates several types of mammographic artifacts that may pose a clinical challenge. They are arranged in the following categories: (1) particularly dangerous artifacts, (2) masses, (3) calcifications, (4) density variations, and (5) miscellaneous artifacts. Examples of such findings as summation shadows, normal anatomic variations, and incorrect positioning are also demonstrated as artifacts in this guide, because they may affect image quality or patient radiation dose. Under the Mammography Quality Standards Act, the lead interpreting physician has the responsibility for ensuring that the facility meets quality assurance requirements and is required to follow up with the technologist on poor-quality images. It is vital to recognize and correct for artifacts, whether they simulate non-existent lesions or obscure real pathology, because misinterpretation can lead to undesirable consequences.     

Radiology department management system: technologists' costs

We developed a series of management reports to compare actual costs against expected costs for radiology departments on a more detailed level than previously available. We first developed labor standards for the most commonly employed diagnostic examinations and showed that increased patient complexity (resulting from, for example, immobility, precautions status, etc.) also increased the examination times up to 2.6-fold compared with the time required for average patients. Using labor standards and budgeted and actual volumes of average and complex patients, we calculated four types of variances: volume variance, examination mix variance, patient complexity variance, and technologist efficiency variance. Monitoring the technologist efficiency variance over time could be one key piece of information for improving departmental productivity.     

The use of the Daylight System in mammography

It is widely known that Daylight film handling has yielded several benefits to diagnostic radiology, that is, reduction in exam duration, thus improving both efficiency and productivity; space saving in departments, by minimizing darkroom spaces; improved working conditions for the staff. This paper reports on the study of the application of a Daylight system to mammography. For this purpose, the authors used an X-ray unit (Senographe 500 T-CGR) and a Dupont Daylight unit, whose diagnostic yield was compared to that of "vacuum" and cassettes units. The results of our experience confirmed the well-known advantages DDS yields to diagnostic radiology. In particular, the use of Daylight rather than vacuum system allowed a considerable reduction in exam duration (10 to 2 minutes). Moreover, the new Dupont screen-film system allowed a reduction in average whole breast dose by about 28% if compared to the conventional recording system employed in our department. Mammograms with high contrast resolution, sensitivity, and good spatial resolution were thus obtained, as shown in the analysis of quality image. The Daylight system allowed a marked improvement to be made in efficiency, productivity, and organization, as well as a reduction in whole breast dose and high-quality mammographic images.     

Implementing a Software Solution Across Multiple Ultrasound Vendors to Auto-fill Reports with Measurement Values

Reliable transmission of ultrasound measurements into radiology reports is fraught with potential sources of error. In a conventional workflow, measurements are either written by hand on worksheets and/or dictated from worksheets or the images themselves into the radiology report. Valuable physician time is spent dictating, checking, and editing these values and this process is error-prone. Our approach was to use a transfer-software application to auto-populate measurements, with a goal of achieving >90% utilization rate by both technologists and radiologists. Implementation involved creating measurement fields for each measurement on each ultrasound unit of our multisite academic department. These fields were then mapped in both the transfer-software and the dictation software, to set up a 1:1:1 correspondence for each field. As a result, each measurement acquired by the technologist would automatically populate the radiology report within the dictation software. We created and mapped 128 fields for 39 exam templates. After implementation, technologist utilization rate was 86%-96% and overall radiologist utilization rate was 92%-93%. Radiology resident utilization rate was highest, at 95%-96%. We provide a guide for implementation and lessons learned.     

Safe radiation exposure of medical personnel by using simple methods of radioprotection while administering 131I-lipiodol therapy for hepatocellular carcinoma

The intra-arterial administration of 131I-lipiodol is a therapeutic approach increasingly used for the treatment of inoperable hepatocellular carcinomas. This technique has even become the reference treatment for hepatocellular carcinomas with portal thrombosis and is the only effective treatment to reduce the risk of recurrence among patients who could benefit from surgical operation. Currently, few data have been published concerning the levels of exposure for personnel carrying out this type of treatment. We undertook a dosimetric study targeted mainly on the exposure of the person performing the injection of 131I-lipiodol to show that this treatment can be carried out with an exposure at the extremities distinctly lower than the regulatory annual threshold by using simple means of radioprotection. The point of puncture was carried out at the level of left femoral artery, the preparation and injection of the therapeutic dose was carried out extemporaneously by the nuclear medicine specialist using a 10 ml syringe (for an injected volume of 4 ml) fitted with an adapted syringe protector. The injection was carried out as rapidly as possible under scopic control while avoiding reflux, with compression carried out by the radiologist. This study comprises 52 intra-arterial injections of 131I-lipiodol (2016+/-92 MBq). For the nuclear medicine specialists, 52 measurements were carried out at the level of the thorax and 41 on the fingers. For the radiologists, 22 measurements were carried out at the level of the thorax and six on their index fingers; nine measurements were carried out at the level of the thorax for the technologist and four at the level of the thorax for the stretcher bearer. For the nuclear medicine specialists, the average dose received at the level of the fingers varies between 140 and 443 microSv (according to the fingers) and the average dose at the thorax is 17 microSv. For the radiologists, the average dose received is 215 microSv at the level of the fingers and 15 microSv at the thorax. These results show that the administration of high therapeutic activities of 131I-lipiodol can be carried out for the exposed personnel with a dose at the level of the fingers much lower than the European regulatory limit of 500 mSv.     

Research and scholarship among R.T. educators

Full-time registered radiologic technologist educators were surveyed to determine their professional profile and research/scholarship productivity. Overall, research and scholarship productivity was low. More than 85% of respondents had not authored an article in a peer or nonpeer-reviewed journal, although more than half of the sample reported other scholarly activities, such as reviewing books, developing continuing education material and presenting at professional meetings. As a group, full-time educators employed in 4-year institutions and holding a higher academic degree were more productive in research and scholarship.     

Comprehensive evaluation of occupational radiation exposure to intraoperative and perioperative personnel from <Superscript>18</Superscript>F-FDG radioguided surgical procedures

Purpose  The purpose of the current study was to comprehensively evaluate occupational radiation exposure to all intraoperative and perioperative personnel involved in radioguided surgical procedures utilizing ¹⁸F-fluorodeoxyglucose (¹⁸F-FDG). Methods  Radiation exposure to surgeon, anesthetist, scrub technologist, circulating nurse, preoperative nurse, and postoperative nurse, using aluminum oxide dosimeters read by optically stimulated luminescence technology, was evaluated during ten actual radioguided surgical procedures involving administration of ¹⁸F-FDG. Results  Mean patient dosage of ¹⁸F-FDG was 699 ± 181 MBq (range 451–984). Mean time from ¹⁸F-FDG injection to initial exposure of personnel to the patient was shortest for the preoperative nurse (75 ± 63 min, range 0–182) followed by the circulating nurse, anesthetist, scrub technologist, surgeon, and postoperative nurse. Mean total time of exposure of the personnel to the patient was longest for the anesthetist (250 ± 128 min, range 69–492) followed by the circulating nurse, scrub technologist, surgeon, postoperative nurse, and preoperative nurse. Largest deep dose equivalent per case was received by the surgeon (164 ± 135 μSv, range 10–580) followed by the anesthetist, scrub technologist, postoperative nurse, circulating nurse, and preoperative nurse. Largest deep dose equivalent per hour of exposure was received by the preoperative nurse (83 ± 134 μSv/h, range 0–400) followed by the surgeon, anesthetist, postoperative nurse, scrub technologist, and circulating nurse. Conclusion  On a per case basis, occupational radiation exposure to intraoperative and perioperative personnel involved in ¹⁸F-FDG radioguided surgical procedures is relatively small. Development of guidelines for monitoring occupational radiation exposure in ¹⁸F-FDG cases will provide reassurance and afford a safe work environment for such personnel.     

Measuring and minimizing the radiation dose to nuclear medicine technologists

OBJECTIVE: Nuclear medicine technologists rely on a single dosimeter to measure their work-related dose. Estimates of whole-body effective dose are based on the assumptions that the radiation is incident from the front and in a uniform beam. We sought to investigate these assumptions and also to quantify doses associated with different activities. METHODS: A single technologist wore 3 electronic dosimeters for 3 mo, at the front waist, the back waist, and the front collar. The technologist also recorded her activities throughout the day. RESULTS: We found that the assumption of an anterior beam held about two thirds of the time, breaking down only when the technologist was receiving lower doses. Overall, the average whole-body dose was estimated correctly by assuming an anterior beam. We also found that irradiation was uniform (i.e., waist and collar badges gave equivalent readings) except when the technologist was performing injections. Then, the collar readings were 1.7 times the waist readings. Finally, average doses were measured for different types of activities. Performing injections registered a dose rate of approximately 2 microSv/h. Doses received while scanning ranged from 0.2 to 2 microSv/h. The average dose for a scan depended not only on the administered activity and isotope but also on the amount of patient contact required. Even for high activities, such as patients who had already received therapy, the dose to the technologist was low for patients requiring little assistance. CONCLUSION: The assumption of anterior irradiation correctly estimates whole-body effective dose. The assumption of a uniform beam is good except when injections are being performed, when the upper torso receives a much higher dose than the waist. Overall, doses to the technologist were found to be 5.4 microSv/d for scanning and 12 microSv/d for injections. These correspond to 1.4 mSv/y and 3.2 mSv/y, respectively, which are comparable to naturally occurring radiation levels and are much lower than regulatory limits. However, if the dose to a particular technologist needs to be minimized (e.g., for a pregnant worker), the most effective strategy is for the technologist to be assigned patients requiring little contact or assistance and, in particular, to avoid administering injections.     

Anthropometric characteristics of feet of soldiers in the New Zealand Army

Lower limb and lower back injuries are prevalent within the New Zealand (NZ) Army: independently collected data shows these to be most prevalent, with on average 10% of military personnel affected by such an injury at any time. To improve the quality and appropriateness of footwear, it is essential that normative foot anthropometric data is collected from NZ Army personnel. NZ Army personnel (n = 807) were included in this study; data on foot length, circumference, width, and arch heights were collected. It was found that the NZ Army personnel had notable differences in feet anthropometry compared to an exemplary model for the NZ general population, specifically in terms of arch height. It was also found that a substantial proportion (approximately 50%) of personnel tested could not be provided with a boot that fit (mainly Maori and Pacific Island soldiers) because of a limited width range of the currently issued boot.     

Job satisfaction revisited.

With today's technologist shortage, it is crucial that managers use every tool at their disposal to keep experienced employees. In this article, Ms. Rowe and Mr. McGraner cite a strategy for improving technologists' productivity, providing specific examples from their organization, Methodist Hospitals of Memphis. Better people skills can make a difference in the success of a department and may be the deciding factor if an employee has different options to consider.     

The cost of angiography procedures: OHIP gets a bargain.

OBJECTIVE: To determine the costs for 1000 randomized interventional angiographic procedures. METHODS: An 9-page paper form was used to manually record the consumables, technologist time, room occupancy time and recovery room time for 80 different procedures collected over a 2-year period. The average cost for expendables per procedure was calculated for procedures that occurred 5 or more times. RESULTS: Of the 1000 procedures surveyed, there were 20 that had 10 or more occurrences, 9 that occurred 5-9 times and 51 that occurred less than 5 times, of which 32 had only a single occurrence. The total expendables used were $514,008. The total examination time was 1158 hours. The total technologist time was 2493 hours, and the total recovery room time was 1806 hours. Examples of the average cost per procedure are: cerebral angiogram (n = 249), avg. cost $441.24, and transvenous liver biopsy (n = 30), avg. cost $642.89. The coefficient of variation for procedure costs ranged from 15% to 139%. There were no correlations of technician time or procedure technical cost with the date of scan, indicating that there was no systematic increase or decrease in costs over the survey period. There were moderate correlations of the technical cost of a procedure with technologist time (Pearson r = 0.69) and the duration of a procedure (Pearson r = 0.73). The technical costs of interventional procedures were significantly underfunded; the reimbursement from the Ontario Hospital Insurance Plan was $278,446, or 54% of the actual costs. Fourteen procedures were reimbursed at below 50% of their costs. CONCLUSION: This shortfall in funding has serious consequences for the types and numbers of procedures that are possible in radiology departments. Funds must be diverted from other places to prevent serious rationing of these services.     

Reinventing radiology reimbursement

Lee Memorial Health System (LMHS), located in southwest Florida, consists of 5 hospitals, a home health agency, a skilled nursing facility, multiple outpatient centers, walk-in medical centers, and primary care physician offices. LMHS annually performs more than 300,000 imaging procedures with gross imaging revenues exceeding dollar 350 million. In fall 2002, LMHS received the results of an independent audit of its IR coding. The overall IR coding error rate was determined to be 84.5%. The projected net financial impact of these errors was an annual reimbursement loss of dollar 182,000. To address the issues of coding errors and reimbursement loss, LMHS implemented its clinical reimbursementspecialist (CRS) system in October 2003, as an extension of financial services' reimbursement division. LMHS began with CRSs in 3 service lines: emergency department, cardiac catheterization, and radiology. These 3 CRSs coordinate all facets of their respective areas' chargemaster, patient charges, coding, and reimbursement functions while serving as a resident coding expert within their clinical areas. The radiology reimbursement specialist (RRS) combines an experienced radiologic technologist, interventional technologist, medical records coder, financial auditor, reimbursement specialist, and biller into a single position. The RRS's radiology experience and technologist knowledge are key assets to resolving coding conflicts and handling complex interventional coding. In addition, performing a daily charge audit and an active code review are essential if an organization is to eliminate coding errors. One of the inherent effects of eliminating coding errors is the capturing of additional RVUs and units of service. During its first year, based on account level detail, the RRS system increased radiology productivity through the additional capture of just more than 3,000 RVUs and 1,000 additional units of service. In addition, the physicians appreciate having someone who "keeps up with all the coding changes" and looks out for the charges. By assisting a few physicians' staff with coding questions, providing coding updates, and allowing them to sit in on educational sessions, at least 2 physicians have transferred some their volume to LMHS from a competitor. The provision of a "clean account," without coding errors, allows the biller to avoid the rework and billing delays caused by coding issues. During the first quarter of the RRS system, the billers referred an average of 9 accounts per day for coding resolution. During the fourth quarter of the system, these referrals were reduced to less than one per day. Prior to the RRS system, resolving these issues took an average of 4 business days. Now the conflicts are resolved within 24 hours.     

Technologist radiation exposure in routine clinical practice with 18F-FDG PET

OBJECTIVE: The use of 18F-FDG for clinical PET studies increases technologist radiation dose exposure because of the higher gamma-radiation energy of this isotope than of other conventional medical gamma-radiation-emitting isotopes. Therefore, 18F-FDG imaging necessitates stronger radiation protection requirements. The aims of this study were to assess technologist whole-body and extremity exposure in our PET department and to evaluate the efficiency of our radiation protection devices (homemade syringe drawing device, semiautomated injector, and video tracking of patients). METHODS: Radiation dose assessment was performed for monodose as well as for multidose 18F-FDG packaging with both LiF thermoluminescence dosimeters (TLD) and electronic personal dosimeters (ED) during 5 successive 18F-FDG PET steps (from syringe filling to patient departure). RESULTS: The mean +/- SD total effective doses received by technologists (n = 50) during all of the working steps were 3.24 +/- 2.1 and 3.01 +/- 1.4 microSv, respectively, as measured with ED and TLD (345 +/- 84 MBq injected). These values were confirmed by daily TLD technologist whole-body dose measurements (2.98 +/- 1.8 microSv; 294 +/- 78 MBq injected; n = 48). Finger irradiation doses during preparation of single 18F-FDG syringes were 204.9 +/- 24 and 198.4 +/- 23 microSv with multidose vials (345 +/- 93 MBq injected) and 127.3 +/- 76 and 55.9 +/- 47 microSv with monodose vials (302 +/- 43 MBq injected) for the right hand and the left hand, respectively. The protection afforded by the semiautomated injector, estimated as the ratio of the doses received by TLD placed on the syringe shield and on the external face of the injector, was near 2,000. CONCLUSION: These results showed that technologist radiation doses in our PET department were lower than those reported in the literature. This finding may be explained by the use of a homemade syringe drawing device, a semiautomated injector, and patient video tracking, allowing a shorter duration of contact between the technologist and the patient. Extrapolation of these results to an annual dose (4 patients per day per technologist) revealed that the annual extrapolated exposure values remained under the authorized limits for workers classified to work in a radioactivity-controlled area.     

The relationship between heavy alcohol use and work productivity loss in active duty military personnel: a secondary analysis of the 1995 Department of Defense Worldwide Survey

This cross-sectional study examines the association between heavy alcohol use among active duty military personnel and five work productivity loss events that may have an adverse effect on military performance and readiness. Data for light (N = 3,147) and heavy (N = 2,242) drinkers, categorized by gender and pay grade, were obtained from the 1995 Department of Defense Worldwide Survey. Drinking classification was predefined using a standard algorithm that factored quantity and frequency of wine, beer, and liquor consumed. The relative risks of experiencing a productivity loss event at a particular level and 95% confidence intervals were calculated by applying the Mantel-Haenszel method after adjusting for age. The relative risks for increased self-reported lateness, leaving early, low performance, and on-the-job injury were all higher for heavy drinkers than for light drinkers. This association between the heavy-drinking population and four of five work productivity loss events indicates that prevention programs should target all personnel.     

Development of automatic window level and width-setting system for abdominal CT scanning

Window setting is a very important technique in CT examinations. However, most beginner technologists have difficulty in setting the optimal window. Now, thanks to technical progress, it is easy to obtain a great many CT images. On the other hand, it is impossible to provide the optimal window setting for all images. Therefore, our purpose is to offer optimal CT images for every patient by using the automatic window-level and width-setting system. As a result of this experiment, there was a considerable difference in window setting by an expert technologist and that by a beginner technologist. With our system, we were able always to obtain an optimal window setting, such as that set by an expert technologist, regardless of the CT experience of the radiological technologist. We think that this system will be effective in observing animated examinations even if film is no longer used in the future.     

Adult Fingers Visualized on Neonatal Intensive Care Unit Chest Radiographs: What You Don’t See

Purpose

In a previous publication, it was revealed that a disturbingly high incidence of adult fingers were seen on pediatric intensive care unit radiographs, an example of inappropriate occupational exposure to diagnostic radiation. The present study examined adult fingers seen on neonatal intensive care unit (NICU) radiographs to assess the frequency of this occupational radiation exposure. During this study, we encountered an unexpected issue. The inappropriately exposed fingers appeared on the raw images but were sometimes cropped during technologist image processing before being sent to the picture archiving and communication system (PACS) for interpretation. Our audit describes the frequency of cropping adult fingers from images before display on PACS, with the intent of unmasking this source of occupational radiation exposure, of which quality assurance personnel may not be aware.

Methods

At the x-ray workstation, the raw NICU source x-ray images were analysed for the visibility of adult fingers and then were compared with the final processed images sent to PACS by the x-ray technologist.

Results

Of 230 radiographs audited, 30 (13%) contained fingers directly in the x-ray beam that remained visible on PACS, 22 (10%) contained fingers in the direct beam that were cropped before being sent to PACS for analysis, and 44 (19%) contained fingers in the coned area.

Conclusions

A significant number of adult fingers are being exposed to radiation during the acquisition of NICU radiographs. Cropping NICU radiographs before sending them to PACS can conceal a significant source of occupational radiation exposure.