人性化护理在优质护理实践中的应用

目的：探讨人性化护理在开展优质护理服务实践中的作用及效果。方法：结合开展优质护理服务病区的标准及要求,对患者实施人性化护理服务,对护士实行人性化管理。结果：通过倡导人性化的服务理念,提供人性化的服务环境,实施人性化的护理服务,实行人性化的护理管理,患者、家属及护士的满意度均明显提高。结论：人性化护理模式在开展优质护理服务过程中充分发挥了护士的主观能动性及创造性,提高了护士的人文素质,体现了护士对患者的关爱,有利于提升护理质量,提高患者及家属的满意度。     

内科病房中人性化护理应用探讨

目的总结内科病区实施人性化护理服务,提高患者满意度的方法与体会。方法通过建立人性化护理服务理念,提高护士的整体素质,改进就医环境,树立服务品牌。结果科室整体护理质量、护士素质、患者满意度得到提高。结论内科病区实施人性化护理服务有利于提高护理服务质量,提高护士的综合素质和患者满意度。     

人性化临床护理路径在住院病人中的应用

目的：探讨在临床护理路径（C．N．P，Clinical nursing path）中实施人性化服务的应用价值。方法：建立人性化临床护理路径，对512位住院病人实施护理服务。结果：应用人性化临床护理路径明显改善了服务态度，规范了护理流程，提高了护理质量，提高了住院病人的护理服务满意率，增加了健康教育知晓率，有效降低了平均住院天数和医疗费用，与对照组相比有显著差异性。结论：实施人性化临床护理路径可改善住院病人的舒适度，提高护理服务满意率，加强遵医行为，缩短住院天数，节约医疗费用。     

急诊科的人性化护理

目的将人性化服务应用于急诊工作中,提高护理服务质量。方法以患者为中心,全面贯彻人性化服务理念,营造人性化护理环境,提高基础护理质量,护理行为人性化,建立合理评价制度等。结果急诊患者满意度达到95％以上,提高了医院社会和经济效益。结论急诊科实施人性化护理服务,能提高患者满意度和护理服务质量,提升护士的综合素质。     

人性化护理服务改善护患关系的效果

目的 探讨人性化护理服务在改善护患关系中的应用效果.方法 通过规范人性化服务语言、实施人性化服务行为、加强护患沟通意识等多种措施,树立护士职业形象,提高人性化服务水平,改善人性化服务内涵.结果 2011年1-12月,开展人性化护理服务后,患者对护理工作的总体满意度为96.2%,与2010年同期未实施人性化护理服务前(总体满意度81.7%)相比,差异有统计学意义(P＜0.05).结论 坚持有计划、有步骤、有目的 的实施"以患者为中心"的人性化护理服务,有助于改善护患关系、促进整体护理的健康发展及护理服务质量的全面提高.     

急诊科的人性化护理

目的 将人性化服务应用于急诊工作中,提高护理服务质量.方法 以患者为中心,全面贯彻人性化服务理念,营造人性化护理环境,提高基础护理质量,护理行为人性化,建立合理评价制度等.结果 急诊患者满意度达到95%以上,提高了医院社会和经济效益.结论 急诊科实施人性化护理服务,能提高患者满意度和护理服务质量,提升护士的综合素质.     

人性化护理服务在重症医学科的应用

[目的]探讨人性化护理服务在重症医学科的应用。[方法]对重症医学科病人进行人性化护理,对病人家属进行人性化服务,对环境进行人性化管理,以营造安静、舒适、文明、温馨的诊疗环境。[结果]人性化护理服务实施前病人满意度为90.21%,实施后病人满意度达97.31%。[结论]重症医学科开展人性化护理服务,适应了医学模式的转变,满足了重症医学科病人的需要,提高了病人满意度。     

人性化服务在糖尿病护理中的应用

目的探讨人性化服务在糖尿病护理中的应用效果,为糖尿病患者提供秽顷服务。方法通过查阅护理部记录备案的患者及家属满意度调查问卷及每季度护理质量评估资料,收集我科实施人性化护理前后糖尿病患者及家属的满意度问卷,随机抽取人性化护理实施前后问卷各400份进行分析,并比较实施前后的护理质量。结果实施人性化护理后患者及家属满意度及护理质量较实施前有显著提高。结论人性化服务为糖尿病患者提供了优质的护理服务,深受患者和家属欢迎,并有效地促进了护理工作的健康发展。     

人工肝治疗患者的人性化护理

探讨对人工肝治疗患者实施人性化护理的效果.在人工肝治疗患者的护理过程中,实施“微笑服务和以人为本”的人性化护理服务.使科室整体护理质量及病人满意度有很大的提高.对人工肝患者实施人性化护理服务有利于提高专科护理质量、护士综合素质和病人满意度.     

妇科肿瘤病区实施人性化护理服务的体会

目的妇科肿瘤病区实施人性化护理,提高病人满意度。方法在人性化护理服务中开展"微笑和微小"护理服务,应用护理语言、护理行为、改进环境和工作流程、以品牌服务于病人。结果科室整体护理质量、护士素质、病人满意度提高。结论妇科肿瘤病区实施人性化护理服务有利于提高专科护理质量,提升护士综合素质和病人满意度。     

Towards an aesthetics of nursing

Towards an aesthetics of nursing This paper re-appraises the work of Barbara Carper on aesthetics and the art of nursing. It identifies serious flaws in Carper's original arguments and the way in which she and subsequent authors have conflated the concepts of art and aesthetics in nursing. The paper explores a broader approach to aesthetics and proposes a way in which a theoretical approach to nursing aesthetics could be developed. The paper concludes that nursing is a fit object of aesthetic appreciation and that aesthetic quality is a necessary attribute of good nursing practice.     

Putting policy into practice: pre- and posttests of implementing standardized languages for nursing documentation

Aims and objectives. To describe the change in documentation of the nursing process in all inpatient wards in a 900‐bed university hospital. Major research question was what are the differences between before and after implementation of documentation policy related to the steps of the nursing process? Background. Implementation of standardized languages has been shown to be difficult to accomplish in clinical practice. Patients are the source of data and their conditions, responses and well‐being should be reflected in the nursing record. As such, nursing documentation can create the premises for the development of new knowledge in nursing and the improvement of nursing performance and can provide data and information necessary for nursing researchers to evaluate the quality of interventions and participate in the formulation of healthcare policy. This study is part of longitudinal project to prepare nurses for electronic documentation within the interdisciplinary health record and to improve documentation of nursing using standardized languages. Design and method. A cross‐sectional study design was used: a pretest (n = 355 nursing records) for baseline status of nursing documentation, an intervention and a post‐test (n = 349 nursing records) to obtain data on nursing documentation. The year‐long intervention comprised planned work in groups, and educational and supporting efforts. Results. A statistically significant improvement was found in the use of Functional Health Patterns for documentation of nursing assessment, NANDA for nursing diagnoses and Nursing Interventions Classification for nursing interventions in documentation of daily nursing care for inpatients. Conclusion. At all organizational levels intervention aimed at putting policy regarding documentation into clinical practice considerably improved daily use of standardized nursing languages. Relevance to clinical practice. Nurses need to use standardized language to document patient care data in the electronic health record and to demonstrate contributions to nursing care.     

Research and the configuration of nursing services

• ? This paper is concerned with the way in which nursing research has influenced changes in the organization of nursing services, particularly the shift from so-called traditional nursing to new nursing. To this end published research and professional literature are selectively reviewed.
• ? The case is made to support the view that change in nursing has been driven forward by the evangelical zeal of opinion leaders rather than evidence.
• ? It is suggested that holistic care as embodied in new nursing is no longer affordable. Market pressures have precipitated a revisiting of the task basis of nursing. An effective anchor would have been a solid body of research evidence pointing up the value new nursing may have. Regrettably not enough research was done prior to the diffusion of new nursing. What was done was not always adequate, and what was adequate was not effectively deployed by nurse leaders.
• ? Nursing is the largest workforce in the NHS and has attracted a great deal of policy interest. It is suggested that it will become increasingly important for nursing to be more strategic, and develop its own professionally driven research agenda.
• ? The future of the nursing profession is uncertain. It is clear that evidence-based practice is centre stage, and there is a need for nursing to re-negotiate its professional boundaries and to develop intellectual partnerships in order to move the knowledge base of practice forward.

     

提升护理服务综合价值的研究

目的:研究护理综合价值的提升。方法:分析护理价值研究背景,阐述护理价值研究进展结果:提出护理价值研究途径。结论:有利于达成一种共识,使广大护理人员认识护理价值、研究护理价值、开发护理价值,重视护理综合价值研究和提升。 护理服务价值是护理服务劳动产品的价值和服务本身所创造的价值的总和,即使用价值与价值的统一。目前日本、美国、德国和中国都在加强护理价值研究的探索,但仍存在使用价值与价值研究分离问题。因此,我们应不断加强护理综合价值研究,以适应卫生事业改革对护理管理的挑战。本研究主要在分析国内外护理价值研究的基础上,提出综合护理价值研究途径,以达到合理评价护理价值的目的。     

基层医院整体护理的实施与对策

目的:总结实施整体护理的经验,提高护理质量。方法:全面综合分析实施整体护理的对策和措施。结果:经验:领导的高度重视和大力支持,是实现整体护理模式转变的坚实基础;提高人员整体素质,确保整体护理的有效开展;多做少写,以点带面,实行非模式病房开展整体护理工作;积极开展健康教育,巩固整体护理效果;实施整体护理质量管理的措施。体会:领导的重视和支持,是开展整体护理工作的根本保证;提高了社会公众对护理工作的认可程度和护士的社会地位;显示了护士的自身价值;改善了护患关系,提高了病人满意度,同时也密切了医护关系;护理队伍整体素质提高,敬业精神增强。结论:实施整体护理,促进了护理学科的发展。     

临床护理成本与效益分析

笔者根据临床护理服务价格偏离成本的事实,提出关注护理成本,改革现行的医疗护理服务收费制度和医疗费用结构比,提升护士的劳务价值,以期深入发展护理经济研究形成系统的护理成本核算体系,以低成本、高效益的优质护理服务来赢得市场。     

我院专科护理门诊的实施与体会

目的探讨专科护理门诊的实施方法与体会。方法确定专科项目及服务内容、选拔护理门诊人员并明确工作职责、设置合理的诊室、制订相关制度,规范就诊流程,建立门诊护理日志,拓展服务功能。结果开设专科护理门诊以来,已接待门诊患者27000余人次,得到了患者、家属、医生及护士的认可。护理门诊就诊综合满意率为96．54％。结论开设专科护理门诊有利于提高护理专业地位,满足不同患者的健康需求,促进专科护士成长。     

涉外护理英语教学现状与思考

分析目前涉外护理英语的教学现状和存在的问题,从招生制度、课程定位与课程内容、教材选择、师资队伍建设、英语和涉外护理工作语言环境、考评方式、学生管理方面探讨提高涉外护理英语教学质量和涉外护理人才培养的对策。     

我院护理差错分析及对策

为了加强对护理安全的管理,对6年中发生的33起护理差错及与护理管理有关的主要因素进行分析,认为差错主要发生在护士,其中合同护士发生率较高;与护理管理相关的主要因素有:规章制度不健全占27.3%;业务知识欠缺占36.3%;与临床教学有关、未严格执行查对制度各占18.2%。通过建立健全各项护理规章制度,加强岗前护理安全教育、护士的规范化培训、对临床教学以及对合同护士的管理等综合措施,有力地保证了护理安全。     

Towards an international theory of nursing

Abstract During the latter half of the 20th century, the development of numerous nursing theories has enriched nursing scholarship and education worldwide, a movement initially led by North American scholars. Recently, nurses outside of North America have begun to reformulate these theories in order to make them relevant in other contexts. This study summarizes those movements in developing an international theory of nursing and suggests future directions for such a theory.