湖北省汉川市护士离职意愿影响因素调查分析

目的探讨护士离职意愿的影响因素,为提高护理质量和优化护理人力资本提供参考。方法采用偶遇抽样法对汉川市12所医院的206名注册护士进行问卷调查,内容包括一般人口学特征、离职意愿、工作满意度、组织承诺4个方面。结果护士总体离职意愿较高,平均得分(15.69±2.93)分,影响离职意愿因素有组织承诺(β=-0.308)、工作满意度(β=-0.250)、职称(β=-0.165)。结论卫生主管部门及医院管理者应改善护理人员物资待遇,注重精神激励,科学配置人员等,从而有效降低护士的离职意愿。     

工作倦怠对自贡市三级公立医院行政管理人员离职倾向的影响

目的 探讨工作倦怠、工作满意度与组织支持感对自贡市三级公立医院行政管理人员离职倾向的影响过程和影响机制。方法 采用离职倾向问卷、工作倦怠量表（MBI-GS）、工作满意度量表（JSS）和组织支持感问卷,对自贡市6家三级公立医院的150名行政管理人员进行调查;采用SPSS19.0进行数据分析。结果 工作倦怠对离职倾向有显著的正向预测作用;工作满意度在工作倦怠与离职倾向的关系间起部分中介效应;组织支持感对工作倦怠与离职倾向的关系有负向调节作用。结论 工作倦怠能够直接正向影响自贡市三级公立医院行政管理人员的离职倾向,也可以通过工作满意度产生间接影响,还可以与组织支持感交互对离职倾向产生影响。     

An analysis of relationships among transformational leadership,job satisfaction,organizational commitment and organizational trust in two Turkish hospitals

The purpose of this study was to investigate the relationships among employee organizational commitment, organizational trust, job satisfaction and employees' perceptions of their immediate supervisors' transformational leadership behaviors in Turkey. First, this study examined the relationships among organizational commitment, organizational trust, job satisfaction and transformational leadership in two Turkish public hospitals. Second, this investigation examined how job satisfaction, organizational trust and transformational leadership affect organizational commitment. Moreover, it was aimed to investigate how organizational commitment, job satisfaction and transformational leadership affect organizational trust. A quantitative, cross‐sectional method, self‐administered questionnaire was used for this study. Eight hundred four employees from two public hospitals in Turkey were recruited for collecting data. The overall response rate was 38.14%. The measurement instruments of survey were the Job Satisfaction Survey (developed by P. Spector), the Organizational Commitment Questionnaire (developed by J. Meyer and N. Allen), the Organizational Trust Inventory‐short form (developed by L. Cummings and P. Bromiley) and the Transformational Leadership Inventory (TLI) (developed by P. M. Podsakoff). Five‐point Likert scales were used in these measurement instruments. Correlation test (the Pearson's rank test) was used to examine relationships between variables. Also, multiple regression analysis was used to determine the regressors for organizational commitment and organizational trust. There were significant relationships among overall job satisfaction, overall transformational leadership and organizational trust. Regression analyses showed that organizational trust and two job satisfaction dimensions (contingent rewards and communication) were significant predictors for organizational commitment. It was found that one transformational leadership dimension (articulating a vision), two job satisfaction dimensions (pay and supervision) and two organizational commitment dimensions (affective commitment and normative commitment) were significant regressors for organizational trust. There is a lack of research in the health organizations regarding organizational commitment, organizational trust, job satisfaction and transformational leadership. The investigator of the proposed study intends to add to the literature and intends to prove that the proposed study would be important for healthcare organizations. A number of specific measures should be undertaken to reduce factors that negatively affect organizational commitment, organizational trust and job satisfaction of hospital personnel and to improve transformational leadership behaviors of hospital administrators. Copyright © 2012 John Wiley & Sons, Ltd.     

Association between intention to stay on the job and job satisfaction among Japanese nurses in small and medium-sized private hospitals

In order to examine the relationship between the intention to stay on the job and job satisfaction among Japanese nurses, and to obtain clues for preventing turnover, we conducted a questionnaire survey. The subjects involved in the survey included 625 female nurses (registered nurses, licensed practical nurses and assistant nurses) working in 4 small and medium-sized private hospitals, excluding directors of nursing. Of the 625 questionnaires distributed, 556 (89.0%) were returned. After excluding the questionnaires with missing values, 480 questionnaires were analyzed (effective response rate, 76.8%).The average age of the respondents was 32.8 yr (range: 20-65). The content of the questionnaire was nurse attributes, job satisfaction (30 items) and intention to stay on the job. For job satisfaction, factor analysis (principal factor method and promax rotation) was performed, and factors with an eigenvalue of > or =1 were extracted. Six factors were extracted by factor analysis. These factors were interpreted as "Work as specialists" (1st factor), "Relationship with superiors" (2nd factor), "Comfortable life" (3rd factor), "Relationship among nurses" (4th factor), "Communication with physicians" (5th factor) and "Working conditions" (6th factor). The factor scores were calculated and used as a scale for the evaluation of job satisfaction. To investigate the factors associated with intention to stay on the job among nurses, the standard partial regression coefficient was computed by multiple linear regression analysis, with intention to stay on the job as the dependent variable, and nurse attributes and job satisfaction (factor scores) as independent variables. Various factors including the organizational culture of each hospital may affect the relationship between job satisfaction and the intention to stay on the job. In order to adjust for these factors, differences among hospitals were included in the statistical model as independent variables. The result of the multiple regression analysis suggests that the intention to stay on the job was higher among nurses who were older and more satisfied with work as specialists (1st factor) and working conditions (6th factor).     

基层医务人员工作压力对离职意向的影响——基于条件过程分析

目的：探究中国基层医务人员工作压力对离职意向的影响,以及工作满意度的中介作用和组织支持感的调节作用。方法：采用方便抽样,对我国东、中、西部13个省市的2 358名基层医务人员离职意向进行问卷调查;通过Pearson相关分析和层级回归分析,探讨工作压力、工作满意度以及组织支持感对基层医务人员离职意向的影响。结果：我国基层医务人员工作压力与离职意向呈正相关;工作满意度在工作压力对离职意向的影响路径中起部分中介作用;组织支持感在工作压力与工作满意度及离职意向关系间起调节作用。结论及建议：工作压力会直接或间接影响基层医务人员的离职意向,其中工作满意度发挥了中介作用,组织支持感发挥调节作用。建议采取相应措施降低基层医务人员工作压力,提高其工作满意度,并为基层医务人员提供更多的支持与关注,以保证基层医疗卫生人才队伍的稳定发展。     

重庆市基层医务人员工作压力、工作满意度与离职意愿情况及影响因素分析

目的 了解重庆市基层医务人员工作压力、工作满意度、离职意愿等情况,探究其影响因素,为改善基层人才流失提出建议。方法 分层随机整群抽样的方法抽取重庆市52家基层医疗机构的医务人员进行问卷调查。离职意愿的影响因素分析采用多元线性回归,工作满意度、工作压力则采用单因素分析 结果 重庆市基层医务人员工作压力较大（3.57±0.86）;工作满意度总体情况较好（3.36±0.78）,但工作回报满意度低（3.12±0.91）;26.13%的医务人员有离职意向,离职意愿平均得分为（2.77±1.09）。区县经济水平（β = - 0.066, P＜0.001）、年龄（β = -0.023, P＜0.001）、行政职务（β = 0.108, P = 0.001）、学历（β = 0.043, P = 0.022）、职称（β = 0.046, P = 0.012）、工作回报满意度（β = - 0.343, P＜0.001）、医院组织管理满意度（β = - 0.208, P＜0.001）、医院内工作环境满意度（β = - 0.152, P＜0.001）及工作压力（β = 0.195, P＜0.001）是影响医务人员离职意愿的重要因素。结论 应以提高薪资福利为重点,特设基层职称晋升体系,加强社会支持,拓宽引才渠道,尤其是对全科医生的引进,从而改善基层人才流失问题。     

基层医疗卫生机构工作人员离职意愿及其影响因素研究

目的:对基层医疗卫生机构工作人员的离职意愿影响因素进行研究,为完善基层医疗卫生机构人才队伍建设和激励政策提供科学依据.方法:本研究采用多阶段抽样方法,对我国东、中、西部3个省6个县的2603名基层医疗卫生机构工作人员离职意愿进行调查.结果:基层医疗卫生机构工作人员离职意愿均值为8.80±3.29分,整体离职意愿不高,但...     

深圳市三级医院临床护士组织承诺与离职倾向的调查分析

目的 探讨深圳市三级医院临床护士组织承诺与离职倾向的关系.方法 采用问卷调查法,对深圳市3家三级综合性医院的临床护士进行组织承诺与离职倾向的问卷调查.结果 组织承诺与离职倾向之间存在显著的负相关,组织承诺所包含的机会承诺、经济承诺、理想承诺、感情承诺和规范承诺5个维度中,除机会承诺外其它各维度均与离职倾向成显著的负相关.多元逐步线性回归分析结果显示,感情承诺、理想承诺和规范承诺能解释离职倾向总变异量的32.40%.结论 组织承诺对离职率有重要影响.     

我国中医医院医务工作者离职意愿及其影响因素分析

目的 调查分析我国中医医院医务工作者离职意愿及其离职影响因素.方法 采用自制的问卷和工作认同量表,运用分层抽样与整群抽样相结合的方法,对我国5省17家中医医院共1 096名医务工作者进行调查.结果 41.9％的中医院医务工作者有离职意愿;中西部地区、市级医院、年龄≤40岁、已婚、较高职称、认为绩效考核无作用、收入不满意的工作者离职意愿显著更高,人才非正常流失现象较严重;工作认同各维度中工作满意度与组织认同对离职意愿有较关键的负相关影响.结论 中医医院管理层应当有针对性地设计实施人才管理,充分利用收入因素与绩效考核,着力提升职工的工作满意度和组织认同.     

公立医院非编制人员组织支持感、组织认同与工作投入的关系研究

目的:探讨中国人事制度背景下公立医院非编制人员的组织支持感、组织认同对工作投入的影响过程和影响机制,为医院管理者采取措施促进非编制人员的工作投入提供参考。方法:采用组织支持感问卷、组织认同量表和工作投入量表,对四川某市6所市属三级公立医院的650名非编制人员进行调查,采用SPSS19.0进行描述性分析、相关分析、回归分析,采用AMOS17.0建立3个变量的结构方程模型。结果:公立医院非编制人员的组织支持感总均分为(2.80±1.05)分,组织认同总均分为(3.73±1.03)分,工作投入总均分为(2.99±1.58)分;组织支持感、组织认同与工作投入呈两两显著正相关(P0.01);组织支持感对工作投入有直接效应,并能以组织认同为中介变量对其产生间接效应。结论:公立医院非编制人员组织支持感、工作投入程度处于较低水平,公立医院管理者可以通过提高非编制人员组织支持感及组织认同感促进工作投入。     

基层预防接种人员工作满意度与离职意愿调查分析

目的了解基层预防接种人员工作满意度与离职意愿情况,并分析其影响因素。方法利用自行设计的调查问卷,对全市284家预防接种门诊的437名预防接种人员进行不记名问卷调查,采用方差分析、多元线性回归等方法,分析工作满意度和有离职意愿的人群特征和职业相关影响因素。结果基层预防接种人员工作满意度平均得分为3.69分（满分5分）,工作负担和薪酬待遇为主要不满意因素,不同地区和兼职情况的预防接种人员工作满意度差异有统计学意义（P〈0.05）;离职意愿平均得分3.16分（最高5分）,不同地区、性别、学历、职称和兼职情况的预防接种人员离职意愿差异有统计学意义（P〈0.05）。多元线性回归分析发现,工作满意度的影响因素为工作成就感、薪酬待遇、工作负担和能力发挥;离职意愿影响因素为工作成就感、工作负担、能力发挥和发展前途。结论应重视基层预防接种门诊人力配置和薪酬待遇方面的改善,同时提高对预防接种工作的重视程度,满足预防接种人员发挥才能和实现自我价值的需要,提高其工作积极性。     

县级医院改革试点医院医务人员工作状况研究

目的 了解县级医院改革试点医院医务人员的工作状况,为医院人力资源管理提供策略.方法 采用典型抽样对5所试点医院医务人员调查,用EpiData 3.0和SPSS 13.0统计软件包分别进行数据录入和分析.结果 调查的256名医务人员中,医生111人(43.4％),护士113人(44.1％),医技人员32人(12.5％);工作整体满意度均值水平为2.55; 104人(40.6％)认为工作压力较大;105人有离职意向,占41.0％.结论 试点医院的医务人员工作整体满意度较高,但是工作压力较大,离职意向率较高.     

工作付出—回报失衡对公立医院医生职业心态的影响

目的:探讨付出—回报失衡对公立医院医生职业倦怠、工作满意度和离职意向的影响。方法:利用课题组编制的医生工作感受量表,按照分层随机抽样原则,根据经济发展水平从山东省抽取济南、潍坊、德州3市的1 910名公立医院医生进行调查,采用描述性统计分析、相关分析、分层回归分析等分析方法。结果:医生工作付出—回报失衡,工作付出是工作回报的1.54±0.74倍。工作付出—回报失衡对职业倦怠有正向预测作用,对工作满意度有负向预测作用,对离职意向有正向预测作用。结论:管理者应从改善医生付出—回报比例入手,以稳定医生职业心态,提升其工作积极性。     

Organizational culture: does it affect employee and organizational outcomes?

This study determined the type of organizational culture (bureaucratic, innovative, or supportive), and determined the relationships among organizational commitment, and behavioural outcomes (turnover, absenteeism, and productivity) in hospital foodservice departments. The sample included 423 foodservice employees from nine hospitals in eastern Canada and nine hospitals in East Tennessee. Two research instruments were used for data collection. The historical data instrument, completed by the department director, obtained data to calculate productivity, turnover, and absenteeism rates. The four-part employee instrument included the 24-item Organizational Culture Index, the 15-item Organizational Commitment Questionnaire, five questions to determine perceptions of job satisfaction, and demographic items. Multiple linear regression analysis tested relationships among variables. The predominant culture was bureaucratic (14.9 +/- 4.3 of a possible 24). Means were lower for innovative (13.2 +/- 4.3) and supportive (12.7 +/- 5.0) cultures. Supportive and innovative cultures had positive relationships with both job satisfaction and organizational commitment. Organizational culture was not related to turnover, absenteeism, or productivity. Mean productivity was 3.8 +/- 3.2 meals per labour hour, ranging from 0.8 to 15.1. Employees rated satisfaction with co-workers highest, and satisfaction with pay lowest. These findings will help hospital foodservice managers understand the relationship of culture to organizational and employee outcomes; changing culture may improve desired outcomes.     

医生工作倦怠与工作满意度和稳定性的关系研究

目的探讨医生工作倦怠与工作满意度和工作稳定性之间的关系,为卫生管理部门对医生工作倦怠进行有效的预防和干预提供依据。方珐对3省9市公立医院医生采用分层随机抽样的方法进行问卷调查,并运用SPSSI1．5统计软件包进行资料的整理与分析。结果在所调查的4260名医生中,72．3％的医生存在一定程度的工作倦怠现象,其中21．5％处于高工作倦怠水平：医生工作倦怠与医生工作满意度之间存在显著负相关关系,医生工作倦怠与离职意愿之间存在显著正相关关系。结论我国公立医院医生是工作倦怠的高危人群;医生工作倦怠会导致工作满意度降低,并能导致较高的离职行为和离职倾向。     

Job Satisfaction Among Hospital Nurses: Facility Size and Location Comparisons

Despite recent declines in turnover and vacancy rates, maintaining a stable nursing staff continues to be critical to the effective operation of American hospitals. Job satisfaction is a pivotal element in nurse retention, and organizational theory suggests that some of the factors that influence job satisfaction vary by facility size. This is a study of job satisfaction among a sample of 731 nurses providing direct patient care in 22 hospitals. The sample includes approximately equal numbers of nurses employed in very small rural hospitals (1-49 beds), medium sized facilities located in small towns (50-99 beds), and larger metropolitan institutions (> 100 beds). Differences by hospital size were observed in overall job satisfaction and in five sub-dimensions of that concept (i.e., professional status, task requirements, pay, organizational policies, and autonomy). With the exception of pay, the results indicated that nurses employed in the very small rural hospitals were more satisfied with their jobs. Differences by hospital size were also observed in the personal characteristics of the nurses, several specific aspects of their job, and in their perceptions of job mobility. A set of four hierarchically nested ordinary least squares regression models indicated that job-specific characteristics were the most powerful predictors of job satisfaction.     

贵州省社会办医卫生技术人员工作满意度因子分析

目的分析贵州省社会办医卫生技术人员工作满意度及影响因素,为社会办医人才队伍建设及管理提供科学依据。方法采用问卷对贵州省社会办医450名卫生技术人员进行调查,通过统计学描述和因子分析研究其工作满意度。结果卫生技术人员工作总体满意度评分不高（3.31±0.84分）,对工作现状、职务晋升、工作收入满意度较低。所有卫生技术人员中,护士、无职称人员、工作时间在8小时以上人员满意度综合得分较低,影响因素为工作回报、医疗设施和技术、医患关系。结论民营医疗机构应通过建立工作回报机制,创造良好工作环境,落实工作负荷制度,以提高卫生技术人员工作满意度。     

农村基层医务人员获得感与离职意愿的关系研究——以工作满意度为中介

目的：探讨农村基层医务人员工作满意度在获得感和离职意愿中的中介关系,为降低基层医务人员离职意愿,提高农村基层医务人员队伍的稳定性提供科学依据。方法：采用整群抽样法在湖北省竹山县共抽取5家县级医疗机构和4家乡镇卫生院的511名医务人员,采用工作满意度量表、获得感量表、离职意愿量表进行调查。结果：调查对象工作满意度和获得感得分较高,分别为3.59和3.64分,离职意愿较低,得分为2.17分。获得感与工作满意度呈正相关（P<0.01）,与离职意愿呈负相关（P<0.01）;工作满意度与离职意愿呈负相关（P<0.01）。工作满意度在获得感与离职意愿之间的关系中起较大的中介作用,中介效应大小为-0.35,占总效应的57.38%。结论：基层医务人员工作满意度对强化获得感和离职意愿之间关系具有中介效应,高获得感可以通过工作满意度来降低离职意愿,医疗卫生机构应该切实重视工作满意度建设。     

西部农村地区基层医疗卫生机构卫生人员离职意愿及影响因素分析——以陕西省为例

目的:以陕西省为例,分析西部农村地区基层医疗卫生机构卫生人员的离职意愿及其影响因素。方法:利用探索性因子分析对工作压力和工作满意度进行降维分析;对工作压力、工作满意度和离职意愿进行单因素分析;对离职意愿进行二元Logistic回归分析。结果:25.6%的样本卫生人员有离职意愿;工作压力、工作满意度、个人学历、职称和机构类别是卫生人员产生离职意愿的显著影响因素;工作压力和工作满意度对离职意愿分别具有正向促进和反向抑制作用,工作压力对离职意愿具有完全中介效应;学历高、职称低、乡镇卫生院和县医院的卫生人员具有较高的离职意愿。结论:通过调整薪酬水平,提高基层医疗卫生机构卫生人员的收入满意度;扩充基层医疗卫生机构卫生人员队伍,适当降低现有卫生人员的工作压力;对农村地区卫生人员的工作与生活条件加以改善。     

护理人员职业倦怠与组织承诺、工作满意度的关系研究

目的研究职业倦怠与组织承诺、工作满意度的关系。方法采用整群随机抽样的方法,选取黑龙江省3家三级甲等公立医院660护理人员进行职业倦怠、组织承诺、工作满意度问卷调查。结果 (1)护理人员组织承诺、工作满意度和职业倦怠的平均分依次为(3.87±0.62)分、(3.24±0.71)分、(3.12±0.58)分,(2)工作满意度、组织承诺与职业倦怠分别为低度负相关关系,(3)福利待遇、规范承诺、排班、年龄、专业发展机会、婚姻状况、学历、家庭和工作平衡对职业倦怠的联合解释量为19.9%。结论护理人员组织承诺好工作满意度处于较高水平,职业倦怠比较严重,组织承诺、工作满意度对护理人员职业倦怠有负向预测作用。