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Patient‐centred care is a way of doing things: How healthcare employees conceptualize patient‐centred care
Authors:Gemmae M. Fix PhD  Carol VanDeusen Lukas EdD  Rendelle E. Bolton MPH  MSW   MA  Jennifer N. Hill MA  Nora Mueller MAA  Sherri L. LaVela PhD  MPH   MBA  Barbara G. Bokhour PhD
Affiliation:1. Center for Healthcare Organization and Implementation Research (CHOIR), VA Health Services Research and Development Service, Bedford, MA, USA;2. Boston University School of Public Health, Boston, MA, USA;3. Evaluating Patient‐Centered Care, Bedford, MA, USA;4. Center for Evaluation of Practices and Experiences of Patient‐Centered Care, Hines, IL, USA;5. Center for Healthcare Studies, Institute for Public Health and Medicine, General Internal Medicine and Geriatrics, Feinberg School of Medicine, Northwestern University, Chicago, IL, USA
Abstract:
Keywords:healthcare workers  organizational change  patient‐centred care  qualitative research
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