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杭州市医患关系现状调查分析
引用本文:应维华,朱丽娜,任建萍,邹铃.杭州市医患关系现状调查分析[J].杭州医学高等专科学校学报,2010(4):283-286.
作者姓名:应维华  朱丽娜  任建萍  邹铃
作者单位:杭州师范大学医药卫生管理学院,浙江杭州310036
摘    要:通过对杭州市区20家综合医院和临安市2家医院的医患关系相关问题的调查,探究医患关系紧张的原因,探索医患关系的合理模式,为构建和谐医患关系提出建议。通过强化政府职能、加大对卫生部门的财政投入、完全医疗保障制度、加强医生职业道德教育、加强医患沟通、加强医患关系管理等几个方面来改善医患关系。

关 键 词:医患关系  现状  调查分析

Investigation and analysis on the current physician-patient relationships in Hangzhou City
YING Wei-hua,ZHU lin-a,REN Jian-ping,ZOU ling.Investigation and analysis on the current physician-patient relationships in Hangzhou City[J].Journal of Hangzhou Medical College,2010(4):283-286.
Authors:YING Wei-hua  ZHU lin-a  REN Jian-ping  ZOU ling
Institution:(College of Medicine and Health Management, Hangzhou Normal University, Hangzhou, Zhejiang, 310036, China)
Abstract:Through investigating and analyzing physician-patient relationships status of 20 general hospitals in Hangzhou city and 2 general hospitals in Linan city, we explored the reasons for the strained relationships between doctors and patients and the rational model of physician-patient relationships, and gave suggestions for constructing harmonious physician-patient relationships. In order to improve the physician-patient relationships, we should strengthen the government's functions, increase financial input to health department, complete medical security system, enhance medical ethics education, reinforce the doctor-patient communication, and improve the physician-patient relationships management and so on.
Keywords:physician-patient relationship  status  investigation and analysis
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