| 基于服务创新的馆员服务能力培养 |
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| 引用本文： | 郑琳.基于服务创新的馆员服务能力培养[J].中华医学图书情报杂志,2012,21(8):36-38. |
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| 作者姓名： | 郑琳 |
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| 作者单位： | 福建江夏学院图书馆,福建,福州,350108 |
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| 摘 要： | 从服务理念、服务内容及服务管理的创新3个方面介绍了图书馆服务创新的概念,从馆员培训、自主阅读、共享隐性知识3个方面提出了培养馆员服务能力的途径.
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| 关 键 词： | 馆员培训 自主阅读 同伴互助 知识服务能力 |
| 收稿时间： | 2012/3/30 0:00:00 |
Service innovation-based training of librarian service ability |
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| ZHENG Lin.Service innovation-based training of librarian service ability[J].Chinese Journal of Medical Library and Information Science,2012,21(8):36-38. |
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| Authors: | ZHENG Lin |
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| Institution: | ZHENG Lin(Library of Jiangxia College,Fuzhou 350108,Fujian Province,China) |
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| Abstract: | The concept of service innovation in library was described from the innovation of service ideas,service contents,and service management.The methods for training of librarian service ability were put forward,including librarian training,self-reading,and invisible knowledge sharing. |
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| Keywords: | Librarian training Self-reading Mutual help of colleagues Knowledge service ability |
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