| 浅议病案复印工作中的人性化服务 |
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| 引用本文： | 韦亚春. 浅议病案复印工作中的人性化服务[J]. 中国病案, 2013, 0(3): 13-13,M0002 |
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| 作者姓名： | 韦亚春 |
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| 作者单位： | 韦亚春 (547000,河池市 广西河池市中医医院病案室)； |
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| 摘 要： | 病案复印需求日益增长，病案管理人员要转变服务理念，在病案复印工作中实施人性化服务，制定科学可行的复印流程，改善复印环境，探索方便快捷的病案复印方式方法，提高复印质量及效率，给患者及患者家属提供满意服务，为提升医院形象、构建和谐医患关系发展发挥积极作用。
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| 关 键 词： | 病案管理 复印 人性化服务 |
Brief Connnents on Hmnanized Service in Medical Records Copying |
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| Wei Yachun. Brief Connnents on Hmnanized Service in Medical Records Copying[J]. Chinese Medical Record, 2013, 0(3): 13-13,M0002 |
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| Authors: | Wei Yachun |
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| Affiliation: | Wei Yachun( Medical Records Office of Hechi Traditional Chinese Medicine Hospital, Hechi 547000, Guangxi Province, China) |
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| Abstract: | The medical record management personnel should change service concept, implement humanized service in the medical records copy work, make a scientific and feasible copy process, improve the copy environment, explore the convenient and efficient medical record copy methods, improve print quality and efficiency, provide satisfactory services to patients and their families, enhance the image of the hospital, play an active role in constructing harmonious doctor - patient relationship. |
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| Keywords: | Medical records management Copying Humanized service |
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