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新冠肺炎全方位出院随访管理模式探讨
引用本文:霍宏蕾,向海平,张强,王璐,庞荣,肖默,韩大康,胡中杰.新冠肺炎全方位出院随访管理模式探讨[J].中国医院,2021(1).
作者姓名:霍宏蕾  向海平  张强  王璐  庞荣  肖默  韩大康  胡中杰
作者单位:首都医科大学附属北京佑安医院
基金项目:中国初级卫生保健基金会佑安医学发展基金资助(BJYAYY-2020GL-06、BJYAYY-2020GL-08)。
摘    要:在新发突发传染病疫情防控中,出院随访工作尤为重要。随着新型冠状病毒肺炎治愈患者不断增加,作为疫情防控重要环节的院外随访及管理问题日益突出。作者总结了既往随访工作存在的问题,建立了一种全方位的出院随访管理模式。通过成立高水平的随访团队,开设新冠肺炎中西医随访门诊,采用多种随访形式,提高了随访的时效性和便捷性,获得了患者的认可和配合;同时,及时掌握患者院外动态信息,不断完善医疗服务流程,提高服务质量,最终使患者获益,也为新发突发传染病的出院随访工作提供借鉴。

关 键 词:新冠肺炎  出院随访  随访管理

Discussion on the management model of all-round discharge follow-up for COVID-19
HUO Honglei,XIANG Haiping,ZHANG Qiang,WANG Lu,PANG Rong,XIAO Mo,HAN Dakang,HU Zhongjie.Discussion on the management model of all-round discharge follow-up for COVID-19[J].Chinese Hospitals,2021(1).
Authors:HUO Honglei  XIANG Haiping  ZHANG Qiang  WANG Lu  PANG Rong  XIAO Mo  HAN Dakang  HU Zhongjie
Institution:(Beijing Youan Hospital,Capital Medical University,No.8,Xitoutiao,Youanmenwai,Fengtai District,Beijing,100069,PRC)
Abstract:In the prevention and control of new and sudden infectious diseases,discharge follow-up work is particularly important.As the number of patients cured with COVID-19 continues to increase,the issue of out-of-hospital follow-up and management as an important part of epidemic prevention and control has become increasingly prominent.The author summarized the problems in the previous follow-up work and established a comprehensive discharge follow-up management model.Through the establishment of a high-level follow-up team,the establishment of a COVID-19 follow-up clinic of Chinese and Western medicine,and a variety of follow-up forms,improved the timeliness and convenience of follow-up,and obtained the recognition and cooperation of patients;at the same time,timely grasp the dynamic information of patients outside the hospital,and continuously Improve the medical service process,improve the quality of service,and ultimately benefit patients,and also provide a reference for the discharge follow-up work of newly emerging infectious diseases.
Keywords:COVID-19  discharge follow-up  follow-up management
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