加强医患沟通协调医患关系的必要性及策略分析

医患关系是当前极为敏感的一个社会关系,医患关系不协调所引发的医疗纠纷已成为社会关注的热点,媒体炒作的焦点,医患双方的痛点,行政司法处理的难点.究其深层原因诚然有社会转型、制度磨合、道德失范、利益冲突等,但就其实质而言,仍然是信任危机,而信任危机就始于缺乏沟通.因此,探究有效的医患沟通,赋予更新的含义和更深层次的理解,不仅是转型期的形势使然,而且是构建信任的医患关系的必然要求.

The necessity and tactics analysis in improving the relationship and mutual understanding between medical care providers and patients

The relationship between medical care providers and patients is a very sensitive issue in the social system at thepresent time. The medical disputes occurred due to the non-harmony relationship between the two sides have become widelyconcerned social problems and focused by media. These problems are difficult to solve by either administrative or court. The deeperreasons are social transition, ethics degeneration, conflict of interests, etc. But trust risk is the essential issue, and the occurringof trust risk is due to the lack of communication. The article says that an effective way of improving the relationship and mutualunderstanding between the two sides is to carry out sound communication, so that the two sides will get better mutualunderstanding and establish deep trust.