组织支持感在工作倦怠与健康问题及工作绩效间的调节作用

目的 探讨工作倦怠对身体健康及工作绩效的影响,并进一步探讨组织支持的调节作用.方法 采用工作倦怠量表、健康问题量表、工作绩效量表及组织支持量表整群抽样调查458名武警院校教师.结果 情绪衰竭、玩世不恭与健康问题相关显著(r=0.616,0.438;JP<0.01),情绪衰竭、玩世不恭对健康问题的直接预测效应显著(β=0.562,P<0.01;β=0.144,P<0.05).低成就感对工作绩效的直接预测效应显著(β=-0.248,P<0.01).多元层次回归分析表明,组织支持感对情绪衰竭与工作绩效的关系具有调节作用(△R～2=0.031,P<0.01).结论 工作倦怠对健康问题具有正向预测作用,工作倦怠水平越高,健康问题越严重;低成就感对工作绩效具有负向预测作用;组织支持感对情绪衰竭与工作绩效具有调节作用,它可以缓冲情绪衰竭对工作绩效的负面影响.

The effect of job burnout on health complaint and task performance: the moderation of perceived organizational support

Objective To explored the moderate effect of perceived organizational support on job burnout-health complaint relationship and job burnout-task performance relationship. Methods Maslach burnout inventory-general survey, the perceived organizational support scale, health complaint scale and task performance scale were used to test 458 teachers in colleges of Armed Police. Results Emotional exhaustion and cynicism were positively related to health complaint (r = 0. 616,0. 4377;P < 0. 01). Emotional exhaustion and cynicism indicated obviously predicted effect on health complaint(β =0.562, P<0. 01;β =0. 144, P<0.05). Reduced personal accomplishment predicted task performance obviously(β = -0.248, P<0.01). Hierarchical multiple regression showed perceived organizational support can regulate the relationship between emotional exhaustion and task per-formance(△R~2 =0.031, P<0.01). Conclusion Job burnout positively predicted health Complaint. The higher the job burnout was, the more seriously the health Complaint. Reduced personal accomplishment negatively predicted task performance. Perceived organizational support had moderate effect on emotional exhaustion and task performance relationship. It relieved the negative effect of emotional exhaustion on task performance.