| 济南市居民社区卫生服务利用和满意度调查 |
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| 引用本文： | 王莹,马金姝,黄爱红,宫舒萍.济南市居民社区卫生服务利用和满意度调查[J].中国公共卫生管理,2011(4):374-375. |
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| 作者姓名： | 王莹 马金姝 黄爱红 宫舒萍 |
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| 作者单位： | 济南市疾病预防控制中心; |
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| 摘 要： | 目的调查济南市居民社区卫生服务的利用和满意度情况,为进一步开展城市社区卫生服务工作提供依据。方法 2010年1月-2010年3月期间,对济南市211家社区卫生服务机构就诊患者进行问卷调查。结果就诊居民以退休或离休居多(41.88%);当自感病轻时首选社区卫生服务机构的比例最高(92.71%),当自感病重时选择社区卫生服务机构的比例为8.35%;本次服务类型主要为病伤诊治(41.06%);除医疗设备和药品价格外,就诊居民对社区卫生服务的满意度均高于80.00%。结论济南市居民对社区卫生服务有较高的满意度。今后应进一步加大投入,从多层面、多环节为患者考虑,改进工作,使社区卫生服务工作为更多的居民所接受。
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| 关 键 词： | 社区卫生服务 利用 满意度 |
Investigation on Utilization of Community Health Service and Satisfactory Degree among Community Population in Jinan |
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| WANG Ying,MA Jin-mei,HUANG Ai-hong,et al..Investigation on Utilization of Community Health Service and Satisfactory Degree among Community Population in Jinan[J].Chinese Journal of Public Health Management,2011(4):374-375. |
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| Authors: | WANG Ying MA Jin-mei HUANG Ai-hong |
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| Institution: | WANG Ying,MA Jin-mei,HUANG Ai-hong,et al.Jinan Municipal Center for Disease Control and Prevention(Ji-nan,250021 Chian) |
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| Abstract: | Objective To investigate and analyze the utilization of the community health services and satisfaction degree of inhabitants in Jinan to offer evidence to accelerate the development of community health service.Methods Questionnaires were adopted in inhabitants who see a doctor in 24 CHS agencies of Jinan from November 2008 to January 2009.Results A lot of inhabitants(41.88%) have retired.Most of them(92.71%)choice to see doctor at CHS agencies after feeling slight ill at first.8.35% of them choice CHS agenc... |
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| Keywords: | community health service utilization satisfactory degree |
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