陕西省神木县“全民免费医疗”满意度调查分析

目的:测量神木县"全民免费医疗"满意度并分析其影响因素。方法:数据来源于抽样调查,运用因子分析对满意度进行测度、Logistic回归分析其影响因素。结论:(1)神木县"全民免费医疗"制度满意度整体良好,得分为3.11分,得分在2.5分以上的占91.85%;(2)是否住院是神木县"全民免费医疗"满意度的最大影响因素,其优势比为3.1749,贡献最大。建议:(1)降低"全民免费医疗"的公众抱怨;(2)提高"全民免费医疗"的监督管理和保障水平;(3)加大政府宣传力度、发挥最大政策的效果;(4)提高医疗机构技术水平和服务质量。

Analysis on the satisfaction survey of "Free health care for all residents" in Shenmu County Shaanxi Province

Objectives：The study is to measure the satisfaction of Shenmu ＂Free health care for all residents＂ and its influencing factors. Methods：In order to conduct a factor analysis and logistic regression analysis of the influencing factors,we collected the survey data. Condusions：（1） The overall satisfaction of Shenmu ＂Free health care for all residents＂ goes well and has a good score of 3.11 points. Besides,2.5 points and more accounts for 91.85%. （2） To be hospitalized or not is the greatest factor with regard to the sense of satisfaction of Shenmu ＂ Free health care for all residents＂ ,its odds ratio is of 3.1749. Recommendations：（1） Reduce the public complaints; （2） Increase the level of supervision and security in medical; （3） Maximize the effect of the public policy,enlarge the government propaganda; （4） Strengthen the technology level and service quality of medical organization.