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社区卫生服务中心员工满意度因子分析——以上海市长宁区为例
引用本文:梁鸿,仇育彬.社区卫生服务中心员工满意度因子分析——以上海市长宁区为例[J].中国卫生政策研究,2010,3(5):42-46.
作者姓名:梁鸿  仇育彬
作者单位:复旦大学社会发展与公共政策学院,上海,200433
基金项目:2008年上海市长宁区社区卫生机构人员满意度调查。
摘    要:社区卫生服务是基层卫生服务的重要组成部分。作为社区卫生服务的直接提供者,社区卫生服务中心员工对工作的满意程度值得关注。本文基于上海长宁区8家社区卫生服务中心员工满意度的调查结果,通过因子分析的方法研究发现,社区卫生服务中心员工满意度的主要影响因素为工作本身、工作受认可程度、单位氛围等,并提出相关部门可从上述几方面入手,着力改善员工满意度的政策建议。

关 键 词:社区卫生服务  员工满意度  因子分析
收稿时间:3/8/2010 12:00:00 AM
修稿时间:2010/4/14 0:00:00

Factor analysis on the satisfaction of community health service centers' employees in Changning District Shanghai City
LIANG Hong and QIU Yu-bin.Factor analysis on the satisfaction of community health service centers' employees in Changning District Shanghai City[J].Chinese Journal of Health Policy,2010,3(5):42-46.
Authors:LIANG Hong and QIU Yu-bin
Institution:School of Social Development and Public Policy, Fudan University;School of Social Development and Public Policy, Fudan University
Abstract:Community health service is an important part of primary health service.The community health service center staff are the direct providers of community health service,their work satisfaction deserves concern.This article is based on the results of the satisfaction research on the employees,who worked in the 8 community health service centers which located in Changning District,Shanghai.The analysis is aiming at elaborating the main impact factors of employee satisfaction by factor analysis,and puts forward some policy recommendations at the same time.The research indicates that,the job itself,the extent of being recognized,and the unit atmosphere obviously affect the employee satisfaction.
Keywords:Community health service  Employee satisfaction  Factor analysis
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