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上海市社区卫生服务中心绩效考核指标体系研究
引用本文:李享,张璐莹,刘红炜,余澐,叶露.上海市社区卫生服务中心绩效考核指标体系研究[J].中国卫生资源,2012(5):423-426.
作者姓名:李享  张璐莹  刘红炜  余澐  叶露
作者单位:[1]复旦大学公共卫生学院、公共卫生安全教育部重点实验室,上海200032 [2]上海市卫生局,上海200040
基金项目:上海市卫生局卫生政策研究基金资助项目.
摘    要:目的:建立一套科学、简便、易用的上海市社区卫生服务中心绩效考核指标体系。方法:采用信函的方式进行两轮德尔菲专家咨询,请专家对拟定的指标做出评价、提供修改建议,根据专家咨询结果选择指标,计算指标权重,确定指标体系。结果:构建了以结构、过程和结果三大类指标为主要结构指标体系,包括一级指标3个,二级指标7个,三级指标73个。结论:整套指标体系能够体现现阶段上海市社区卫生服务中心绩效考核的核心思想。

关 键 词:德尔菲法  社区卫生服务  绩效  评价指标

Investigation of evaluation index system for community health service center performance in Shanghai
LI Xiang,ZHANG Lu-ying,LIU Hong-wei,YU Yun,YE Lu.Investigation of evaluation index system for community health service center performance in Shanghai[J].Chinese Health Resources,2012(5):423-426.
Authors:LI Xiang  ZHANG Lu-ying  LIU Hong-wei  YU Yun  YE Lu
Institution:1. School of Public Health, Fudan University, National Key Laboratory for Public Health Safety of Ministry of Education, Shanghai 200032, China ; 2. Shanghai Municipal Health Bureau, Shanghai 200040, China)
Abstract:Objective: To establish the performance evaluation indicators for community health service centers. Methods: The evaluation indices and their weights were determined by two rounds of Delphi consultation. Experts were invited to comment and give suggestions. Indicators were chosen, indicator weights were calculated and index system was defined according to experts' consultation results. Results: An index system was established, composed of three groups, namely structure, process and outcome. It includes 3 first-level indicators, 7 second-level indicators and 73 third-level indicators. Conclusion : The index system reflects the core idea of community health service center performance evaluation.
Keywords:Delphi Method  Community health service  Performance  Evaluation indicator
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