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美国医院质量管理概况与借鉴
引用本文:何超,朱君亚,罗启莱.美国医院质量管理概况与借鉴[J].中华医院管理杂志,2005,21(1):12-13.
作者姓名:何超  朱君亚  罗启莱
作者单位:310016,杭州,浙江大学医学院附属邵逸夫医院
摘    要:经过近90年的不断发展和改进,美国医疗机构的质量管理和评审已经形成了一套结构完整、运行有序且独具特色的体系,有许多值得我们借鉴的地方。文章从美国医院独立的质量管理部门、专门的质量管理人员、完整的质量改进委员会体系等8个方面对美国医院质量管理情况加以介绍,并就可供借鉴的方面进行了探讨。

关 键 词:美国  借鉴  质量管理部门  概况  质量改进  体系  人员  医院质量管理  医疗机构  委员会
修稿时间:2004年5月26日

Overview and experience of hospital quality management in the USA
HE Chao,ZHU Jun-ya,Trudie LOO. Shao Yi-fu Hospital affiliated to Zhejiang University Medical College,Hangzhou ,China.Overview and experience of hospital quality management in the USA[J].Chinese Journal of Hospital Administration,2005,21(1):12-13.
Authors:HE Chao  ZHU Jun-ya  Trudie LOO Shao Yi-fu Hospital affiliated to Zhejiang University Medical College  Hangzhou  China
Institution:HE Chao,ZHU Jun-ya,Trudie LOO. Shao Yi-fu Hospital affiliated to Zhejiang University Medical College,Hangzhou 310016,China
Abstract:Through nearly 90 years' continuous development and improvement, quality management and accreditation in the American healthcare field has already become an integrated, well-functioned and unique system from which we can learn a lot. This article not only briefly introduces this system in eight aspects, including independent quality management departments, specialized professionals in healthcare quality management, and integrated committee systems of quality improvement, but also explores some good points which we can buy in.
Keywords:Quality management department  Quality improvement council  Quality awareness  Process reengineering  Quality accreditation
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