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| 基于集中战略的医疗设备维修服务管理新策略研究 | |
| 引用本文： | 李斌,张力方,钱建国,曹少平,何德华,郑蕴欣,汪黎君.基于集中战略的医疗设备维修服务管理新策略研究[J].医疗卫生装备,2010,31(8):1-2,9. |
| 作者姓名： | 李斌 张力方 钱建国 曹少平 何德华 郑蕴欣 汪黎君 |
| 作者单位： | 1. 上海交通大学附属第六人民医院医学工程部,上海,200233 2. 上海交通大学附属第一人民医院,上海,200080 3. 上海复旦大学附属华山医院装备科,上海,200040 4. 上海交通大学医学院附属儿童医学中心,上海,200127 |
| 基金项目： | 卫生部医院管理研究所研究课题 |
| 摘 要： | 目的：研究加强医疗设备维修服务管理的新策略。方法：通过对医疗设备维修服务市场背景分析,研究提高集中度和增加市场信息管理策略的可行性。结果：提出基于集中战略的培养自身力量、过程约束和结果评价反馈等系列管理新策略。结论：通过近3年在上海地区实践新策略,增加了医院对维修服务的管理力度和话语权,推动了售后服务的完善。 |
| 关 键 词： | 医疗设备 维修服务 集中战略 管理策略 满意度调查 |
Study on New Management Tactics for Medical Equipment Services Based on Centralized Strategy |
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| LI Bin,ZHANG Li-fang,QIAN Jian-guo,CAO Shao-ping,HE De-hua,ZHENG Yun-xin,WANG Li-jun.Study on New Management Tactics for Medical Equipment Services Based on Centralized Strategy[J].Chinese Medical Equipment Journal,2010,31(8):1-2,9. | |
| Authors: | LI Bin ZHANG Li-fang QIAN Jian-guo CAO Shao-ping HE De-hua ZHENG Yun-xin WANG Li-jun |
| Institution: | LI Bin1,ZHANG Li-fang2,QIAN Jian-guo3,CAO Shao-ping4,HE De-hua1,ZHENG Yun-xin1,WANG Li-jun1(1.Clinical Engineering Dept.of Shanghai 6th People's Hospital Affiliated to Shanghai Jiao Tong University,Shanghai 200233,China,2.The First People's Hospital Affiliated to Shanghai Jiao Tong University,Shanghai 200080,3.Equipment Department,the Affiliated Huashan Hospital of Fudan University,Shanghai 200040,4.Shanghai Children's Medical Center Affiliated to Shanghai Jiao Tong University School of Medicine... |
| Abstract: | Objective To develop a new management tactics so as to improve maintenance service for medical equipment.Methods The feasibility of some management tactics to improve concentration and increase information was studied based on the analysis of market background for medical equipment services.Results A sequence of new management tactics like development of own strength,process constraint and feedback of evaluation results were proposed based on centralized strategy.Conclusion Three years' application in Shang... |
| Keywords: | medical equipment maintenance service centralized strategy management tactics survey of CSI |
| 本文献已被 CNKI 维普 万方数据 等数据库收录！ | |